Absolutely Chinese scam Evelyn & Rowe Chicago Misrepresented as American company,The sweater I ordered came from China. I received it in decent amount of time but the quality is absolute crap. The... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
If I could give no stars I would
If I could give no stars I would. I fell for a 69$ “orthopedic boot. (I have nerve damage to my right leg from a spinal cord bleed ) The picture,description and look of the boot was the polar opposite of what arrived. Plastic,not leather,machine made ,not handmade. Pathetic. Absolute Fraud. The advice was to send them back to China (supposedly made in Chicago) at 40$ shipping. Ridiculous. Or a 10% refund. I’m on a fixed income and increasingly unable to work.
DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY. It is a scam and the quality is the absolute worst. I probably will not get my money back and will literally have to throw the boots I got in the trash. They are the worst things I have ever purchased. EVER!
TOTAL GARBAGE / BIG SCAM..
TOTAL GARBAGE / BIG SCAM... I wish I could have chosen ZERO stars in this review process.
I ordered women's shoes as a gift online, from Evelyn & Rowe (Chicago). The advertised shoes were made of attractive leather. What was shipped were not even close. In fact, the shoes received are made of plastic, not leather.
When I attempted to issue a customer complaint, no one responded for three weeks. Then an email address was provided. Again, weeks passed after emailing and finally I received instructions on where to return the shoes. As the return address is in China and they don't pay for shipping returns, the out of pocket cost is more than $50.
I am completely dissatisfied and angry about this SCAM. Do not purchase anything from these crooks.
-RCM
This company doesn’t deserve one star
This company doesn’t deserve one star! It is a scam and a joke. Do not buy anything from this so called company. They are very dishonest and have a page that looks like they are in Chicago they are in China they have charged my CC twice the dress is cheap and gave me a fake address to return it and it cost $100 to send back to China. There is NO phone number you can’t call them and they will hardly respond to your email. They need to be shut down! Please it looks good online but they are trouble.
This place is a joke
This place is a joke , complete scam , i ordered a pair of boots, they were horrible not at all what was advertised.
tried to return the boots and they sent them back, tried working out using their 30 money back guaranty, and i found i have to spend 100 plus dollars to return a $60 dollars pair of boots.
they claim the boots have to sent back to "their warehouse" in china which is a sweat shop for chinese people who make .05 cents a pair, then drop shipped thru alibaba . i cannot emphasize enough the complete and total scam this is.
the business isnt in chicago , its most likely run from a trailer park in POODUNK Georgia . im going to cut my losses but rest assured these clowns will never see another dime from me !
i have already filed a complaint with the the BBB and US postal inspectors for wire fraud which they govern.
you cant do this to people and not expect reprisal !
the first responce was for a 10% refund hahaha.... theyre offering $6.00 for a $60 purchase .
these are vinyl NOT leather, very poorly made, no comfort. and customer service is a joke and is operated by someone in the back of a chinese restaurant called Weebenndemover and How.
all i can say to them is
EXPECT IT !
Both ordered items were the wrong size
Both ordered items were the wrong size. The large shirt didn't even fit a medium size child. Returns are impossible and far too expensive to consider - which is what they are counting on. DON'T GET SCAMMED BY THIS COMPANY!
Stop!!!!! Don’t do it!!!!!
I would give 0 stars if possible!!!! SCAM ALERT!!!!!! Same issues as everyone else. Poor quality, and forget about returning. Goodwill will be getting this donation!
This website is absolutely a SCAM never…
This website is absolutely a SCAM never ever order from them. I will be reporting them to the Better Business Bureau.!!!!
Scam
It took a month to get the package. The Product I ordered, a pair of heeled sandals - very bad quality, bad smell. It’s very apparent it looks nothing like the pictures on their website. I’ve emailed them several times asking for a return. They haven’t replied to me. Save yourself the trouble. Don’t order from this website, it’s a complete scam.
Total scam site
Total scam site. I did not receive what I ordered, I received a cheaply made blouse in place of a cardigan. They want me to pay to send it to china in order to get a refund.
is it possible to give ZERO stars
is it possible to give ZERO stars. Ordered a sweater for my wife for $59.95, that looked like a $200+ sweater. When it came it was complete garbage. Money completely lost. Absolute scammers. STAY AWAY.
Totally catfished!!
Totally catfished!!! DO NOT ORDER ANYTHING!!! Worst online purchase ever even through Facebook. I ordered boot that were made from styrofoam, came stuffed into a bag clearly too small for the boots, they were creased and nearly ripped. If that wasn’t bad enough, they were 2 sizes too small. TERRIBLE. Then to return I have to pay.
Please don’t get scammed!!!
This website is scam!
This website is scam, bait-and-switch operation, with poor-quality products from a sweatshop in China. Poor quality materials and products not matching online images. This website charged me triple the amount. It is Impossible to cancel or return orders, if you even receive the order. This despicable website charges an extremely amount for returns to China. Do not believe this site is from anywhere else than China.
Very poor quality and sizing is off
Very poor quality and sizing is off. The website says they are in Chicago but the items are shipped from China. I tried to make a return but would have to pay shipping to China. Also, it took 3 weeks to receive the product.
I would not recommend.
This company is false advertising and…
This company is false advertising and should be sued! They use AI generated pictures, and the items you receive look nothing like their pictures. Their return policy was to offer me 20% back! What? Do not buy anything from them or you will regret it! Cheap, cheap, cheap fabric and beginner level craftsmanship in the sewing.
Honestly wish I had researched this…
Honestly wish I had researched this company more before I impulsed purchase! The product I ordered wasn’t a shirt … which I received fairly quickly however it came out of Jamaica Queens NY warehouse … no label on shirt, fabric smelled and was cheap quality. Buttons were barely attached. Did not reflect the photo nor the description! Had to search for an email to return as nothing included in the package at all … I did get a quick reply by emailing their customer support - advising they would send me 10% back and keep item …. Or if I send back to CHINA! I would need to pay shipping costs which woul range from $ 28.00 - $ 108.00 depending on which courier! The shirt was $60!! DO NOT BUY FROM THESE SCAM ARTISTS!
Fake Company=Fake Merchandise
The shoes I ordered were nothing like the picture of this fake company! They were nothing but junk! Any returns go back to China at customer's expense. Buyer Beware! Fake Company NOT based in Chicago!!!
The product is not what is advertised
The product is not what is advertised. Poor quality. It’s a Chinese company but shows Chicago. Returns will need to be shipped to China. Do not use this company
Wish I read reviews before
Before placing my order, I emailed Evelyn & Rowe specifically asking whether these boots were real leather. I received a response saying they were made of the “softest suede,” which made me feel comfortable enough to place the order—though I was still a bit skeptical.
Unfortunately, my skepticism was justified. I received the boots yesterday and they are a huge disappointment. They are clearly made of fake suede, have a terrible chemical smell, and look absolutely nothing like what was described or advertised. The quality is extremely poor, and frankly, they’re hideous.
Lesson learned: never purchase before reading the reviews. I went back and read them afterward, and every negative review is completely accurate. Read the reviews — they are all true.
Dont buy from this company - this is garbage
Dont buy from this company. Nothing in common with what you see on the website versus what’s coming in the mail. Just garbage.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








