Delivery was quick. We had tried a few mattresses so had in idea of what we wanted. The website was easy to navigate and find what we wanted. We let it stand 2 days before use and cannot complain, we... See more
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We believe in the power of sleepwellness. And we're here to spread that amazing, 'anything is possible' feeling, that comes from a great night's sleep as far and wide as we can. So we set out to create a range of sublimely comfortable beds that guarantee a better night's sleep, and a better start each morning. And even though we've just started on our mission, we're pleased to say that 8 out of 10 people sleep better after buying an eve. From the full sized springs in our hybrid mattresses, to our patented cooling and award winning memory foam, via our amazing snuggly hybrid memory foam pillow we're obsessed with designing unbelievable beds that guarantee you'll wake up dancing each morning. Of course, all these lovely sleep goodies are direct to your door in a jiffy, with a 200 night trial on our mattresses to give you time to properly test it out. Eve. Rise. Shine.
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free delivery, free returns & pickup. 200 night trial and 10 years guarantee.
c/o Bensons for Beds, 3rd Floor, The Globe Centre, Accrington, BB5 0RE, Lancashire, United Kingdom
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Greatvproducts exactly as advertised & erected correctly & very comfortable beds
As advertised and delivered on the specified day. Very pleased.
Had eve matress previously, lasted 10 years so its a no brainer, best night's sleep 😴
Bought for my husband. It’s the right firmness for him and breathable fabric (his head isn’t getting sweaty in it) but not thick enough for him
Ordered an item from Eve because ordering it from the manufacturing shop was a standard £50 for just a bedside cabinet. Although it was slightly more expensive, delivery was free. When I couldn’t be in for delivery, I phoned them and they were very helpful organising an alternative slot. Delivery was on time. Recommended
We read all the different reviews and chose the eve hybrid as it seemed the best fit for us. Ordering and delivery were easy and the two guys who delivered the mattress were quick and polite. Excellent service all round.
Fast delivery, well packed, good website navigation but most importantly, sooooo comfy!
Terrible customer servcie responce. I purchased item on line but couldnt return it online so i had to travel 2 hours and 4 buses to get to nearest store as that was the inly option to return iten.
I’m really pleased with my Evesleep mattress. From ordering to delivery, everything was straightforward and hassle-free. The mattress is really comfortable and supportive, and I’ve noticed a difference in the quality of my sleep since getting it.
It feels well made, and I’m very happy with my purchase. I would definitely recommend Eve sleep mattress to anyone looking for a comfortable, good-quality mattress.
The order process was smooth, the mattress was delivered on time and I could track the delivery in real time on the App.
The delivery guys kindly placed the mattress on the bed to make unpacking easier.
I suffer from an ongoing back condition and sleeping has been a big problem for a long time and have found a definite improvement sleeping on this mattress so I would definitely recommend it.
What can you loose with the 200 day guarantee.
The delivery was very good, quick and easy and helpful and a month on sleeping in the bed seems fine
I was really disappointed with the Eve Adjustable Pillow. I bought it to replace my original Eve pillow, which I absolutely loved and used for around five years, so I had high hopes for this one.
Unfortunately, I haven’t found it comfortable despite trying different combinations of the layers and removing some to adjust the height. The soft top layer has warped and no longer sits properly, and I haven’t been able to get it back into its original shape. The sides and middle also mould strangely and don’t return to a proper, even pillow shape.
I’m constantly having to reshape it, and I wake up with one side bulky and the other sunken, or with the pillow uneven in the middle. I reshape it again, but the same thing happens the next night. It simply doesn’t provide consistent, comfortable support.
At £99 full price, it’s a very expensive pillow, especially compared with the original Eve pillow I loved, so I expected much better.
I contacted Eve’s customer service because the pillow had become misshapen and asked for advice on whether this was something they could help with and whether an exchange would be possible. Unfortunately, it took quite a long time to receive a response, and I was advised to take the pillow to my nearest store so they could assess whether it was misshapen and potentially offer an exchange.
I don’t drive and have a young child, so travelling to a store with a bulky pillow simply to have it assessed isn’t particularly convenient. I had also been interested in trying the Side Sleeper pillow while it was recently on sale, as I wondered whether it might be closer to the original Eve pillow I loved and, being a single-layer pillow, wouldn’t have the same issue with the layers shifting or becoming misshapen. However, travelling to the nearest store would have cost more than the roughly £40 the Side Sleeper pillow was selling for during the sale, so this wasn’t really a practical solution either.
Overall, a very disappointing experience, particularly from a brand I used to rave about. I loved my original Eve pillow, but unfortunately I wouldn’t recommend this new adjustable version based on my experience.
Helpful delivery staff. Messaged with delivery time and called to confirm
Mattress is okay, better than what I had but not the best.
Delivery guy was amazing and friendly, helped me put it in the room as well.
Very good delivery service
mattress seems very comfortable
does what it says on the tin
The mattress was delivered as promised @ the appointed time and date, by Bensons for beds
Charles and chichi ( Driver and mate) were helpful.
Can not fault the service.
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