AVOID BUYING TICKETS
I would strongly advise people to think twice before using Eventbrite.
I purchased tickets for an event organised by Campfire Country Club. Less than 48 hours before the event, it was cancelled and rescheduled for December. Since then, I have tried repeatedly to contact the organiser, but the only contact information provided was an email address that does not work. There is no phone number, no working customer support, and no response to messages sent through social media.
I raised these concerns with Eventbrite, explaining that I believed the organiser showed several warning signs of being potentially fraudulent. Despite contacting Eventbrite, I received little to no meaningful support, which was extremely disappointing. As the platform promoting and selling tickets for this event, I expected them to take these concerns seriously.
In the end, I had to contact my bank to recover the money for my tickets because I was unable to get any assistance from either the organiser or Eventbrite.
Based on my experience, I cannot recommend Eventbrite or Campfire Country Club. I hope Eventbrite improves its vetting of organisers and responds more promptly when customers raise legitimate concerns about events listed on its platform.






