Eventbrite Reviews 

9,640
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 4,386 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently find the setup and reservation procedures simple and straightforward, noting the convenience of workflows online. People appreciate receiving all crucial details in one accessible place, making it easy to proceed with their decisions. However, some customers noted issues with the platform's functionality or user experience, such as difficulty logging in or unclear website layouts. A few other people mentioned technical concerns, like missing event descriptions or problems with audio quality during hosted functions. Some reviewers also experienced hiccups with the booking system, such as input delays or encountering navigation challenges.

What people talk about most

User experience

People report positive experiences with user_experience, describing the platform as quick, streamlined, and... See more

Website

Clients share ambiguous opinions on website experiences, with many reviewers praising the platform for... See more

Service

Users describe positive interactions with service, highlighting fast, hopeful, and honest experiences.... See more

Booking process

Consumers find the booking process to be a mixed experience with varied opinions. Many reviewers mention that... See more

Product

Customers consistently note positive experiences with product, finding everything to work as described.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Eventbrite always have excellent events displayed and booking is very straightforward. Keeps you updated with relevant subject matter that are aligned to your choices.

Rated 4 out of 5 stars

I’ve enjoyed many virtual and in person events from quality professionals with great knowledge or fun to share. My 2 difficulties have been with virtual events: 1. Inconsistency with tickets for vi... See more

Rated 4 out of 5 stars

Needed more information about the navigation process, but after I went through it a few times, I made some good guesses.

Rated 4 out of 5 stars

Quick and easy. Only issue was that the time that the tickets were advertised to go on sale this morning was not valid. It kept saying in 14 hours and it was already past the advertised time. But I ha... See more


Company details

  1. #7 of 7 best companies in Event Management Company
  2. #175 of 252 best companies in Business to Business Service

Information provided by various external sources

Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online — while helping people discover events that fuel their passions. From workshops to concerts to conferences to world-renowned film and music festivals, Eventbrite houses events of all shapes and sizes. Eventbrite’s powerful platform, which can be accessed online or via mobile apps, scales from basic registration and ticketing to a fully featured event management platform.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(9,640)

7,437 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great UI

The Eventbrite software lead me through the process easily, following the maxim "don't make me think", asking for the information needed in an obvious order. Nice job.

August 30, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look