Everbright Windows & Doors Reviews 59

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I recently had a new door and frame installed by Martin and Adam, and I am absolutely thrilled with the results. From the very first phone call, Rebecca was friendly, professional, and easy t... See more

Company replied

Rated 5 out of 5 stars

Oh my goodness! We are absolutely over the moon with our new windows & Bifold doors! From the very start to finishing, the customer service has been outstanding! Incredibly professional,... See more

Company replied

Rated 4 out of 5 stars

We have all our windows and doors replaced by Everbright in February. Great friendly company, easy to communicate with and very responsive to messages and queries. Martin is extremely knowledgeable. T... See more

Company replied

Rated 5 out of 5 stars

Firstly Everbright do not use sales people so no pressure is put upon you when considering to use thier services. They are a very friendly team. Excellent communication skills. They are available t... See more

Company replied

Company details

  1. Double Glazing Installer

Written by the company

Everbright Windows & Doors is your FENSA-approved, local family-run glazing company based in Ashford, Kent. We supply and install award-winning, quality windows, doors, conservatories, porches, garage doors, and home extensions, in uPVC and aluminum products throughout Kent. We have built our business on the recommendation. Through hard work, honesty, transparency of our services, and valuing every one of our customers. Why Use Everbright Windows & Doors? FENSA Approved 10 Year Insurance Backed Guarantee on new windows and doors Licensed Waste Carrier Old Frames Recycle No High-Pressure Sales


Contact info

4.8

Excellent

TrustScore 5 out of 5

59 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recently had a new door and frame…

I recently had a new door and frame installed by Martin and Adam, and I am absolutely thrilled with the results.
From the very first phone call, Rebecca was friendly, professional, and easy to deal with.

The installation team was superb—meticulous in their work, ensuring the frame was perfectly level, and the quality of the new door is fantastic. They were polite, worked efficiently, and left everything clean and tidy.

I highly recommend Everbrite for their quality workmanship and great customer service! In fact, I’ve already placed a new order for my conservatory door to be replaced and a repair on a couple of window hinges.


Many thanks for you hard work!
Jane Taylor👍

April 10, 2026
Unprompted review
Everbright Windows & Doors logo

Reply from Everbright Windows & Doors

Hi Jane,

Thank you so much for taking the time to leave such a lovely review. We’re really pleased to hear you’re thrilled with your new door and frame, and I’ll be sure to pass your kind words on to Rebecca, Martin, and Adam.

It’s great to know the team’s attention to detail, efficiency, and tidy workmanship made such a positive difference. Thanks as well for placing a new order for your conservatory door and the window hinge repairs — we really appreciate your continued trust in Everbright.

Many thanks again,
Everbright

Advertisement
Rated 5 out of 5 stars

Excellent service and quality of work

Excellent service and quality of work. On time and efficient. Would thoroughly recommend

March 20, 2026
Unprompted review
Everbright Windows & Doors logo

Reply from Everbright Windows & Doors

Thank you so much, Julie, for your lovely review and recommendation.

We’re really pleased to hear you were happy with the quality of our work and that everything was completed on time and efficiently. If you ever need anything in the future, we’ll be happy to help.

Best regards,
Everbright Windows & Doors

Rated 5 out of 5 stars

Excellent job done.window and door…

Excellent job done.window and door replaced. Everything clean and tidy after he'd finished. Adam lovley chap very polite.

March 9, 2026
Unprompted review
Everbright Windows & Doors logo

Reply from Everbright Windows & Doors

Thank you so much for your lovely review, Mrs Gordon.

We’re delighted you’re happy with your new window and door, and that everything was left clean and tidy. We’ll be sure to pass your kind words on to Adam – he’ll be very pleased to hear them.

If you need anything in the future, we’re always here to help.

Rated 5 out of 5 stars

Excellent and efficient

Excellent and efficient company to deal with, quote to install just 3 weeks. Martin surveyed and spoke about the work that would be done, which made us feel comfortable. The work done is to a high standard and quality. The work area was left clean.

November 26, 2025
Unprompted review
Everbright Windows & Doors logo

Reply from Everbright Windows & Doors

Thank you so much for your wonderful feedback, Stephen.

We’re really pleased to hear you found everything efficient from quote to installation, and that Martin’s survey helped you feel comfortable with the work being done. It’s great to know you’re happy with the quality of the installation and that the team left everything clean and tidy.

We truly appreciate you choosing Everbright Windows & Doors – if you need anything at all in future, we’re always here to help.

Rated 5 out of 5 stars

two new doors and frames

i would have no problem about recommending them as i found them very helpful from start to finish of the replacement of my two external doors and frames and they are of good quality and installed with care they even got my downstairs shower room window open for me and sorted it out for me along with putting some trim around another window without a drama of it thankyou very much

October 17, 2025
Unprompted review
Everbright Windows & Doors logo

Reply from Everbright Windows & Doors

Hi Martin, thank you so much for the wonderful review! We’re delighted you’re happy with your new external doors and frames. Our team takes great care with every install, so it’s great to hear the quality and workmanship shone through. Glad we could also help with the shower room window and add the trim on the other window without any fuss. Thanks again for recommending us—if you need anything else, we’re here to help!

Advertisement
Rated 5 out of 5 stars

First Class Service

Another excellent job done by Martin and Adam replacing our front room windows. From coming round to measure up for a quote to the installation of the windows they always carry out a first class service. Thank you Karen and Barry Browne.

October 30, 2025
Unprompted review
Everbright Windows & Doors logo

Reply from Everbright Windows & Doors

Thank you so much for the wonderful review! We’re delighted to hear Martin and Adam delivered another first-class job from quote to installation. Your continued trust means a lot to us. Enjoy the new front room windows, and please shout if we can help with anything else.
Best wishes,
The Everbright Windows & Doors Team

Rated 5 out of 5 stars

Fantastic service received

Fantastic service received. Great communication and incredibly respectful of the property. Delighted with the end result. I would highly recommend.

October 24, 2025
Unprompted review
Everbright Windows & Doors logo

Reply from Everbright Windows & Doors

Thank you so much for your kind words. We’re delighted to hear that you were happy with your new window. and service. Your recommendation means a lot to us. Thank you.

Rated 5 out of 5 stars

We’re extremely impressed with the…

We’re extremely impressed with the quality and fit of our new doors, so much so that we’ve just placed an order to have all our windows replaced as well.
A big thank-you to the entire Everrbright team — from the office staff to Martin and his crew
Gen- Kent

October 16, 2025
Unprompted review
Everbright Windows & Doors logo

Reply from Everbright Windows & Doors

Thank you so much for the wonderful feedback. We’re absolutely thrilled that you love the quality and fit of your new aluminium heritage doors. They look stunning. Your trust in us for your heritage window replacements means the world to us. We can’t wait to see you again soon.🔶🔷

Rated 5 out of 5 stars

Wonderful service

Wonderful service at our block of flats. Most competitive company, excellent communication and workmanship. Highly recommend.

October 13, 2025
Unprompted review
Everbright Windows & Doors logo

Reply from Everbright Windows & Doors

Thank you so much for your wonderful feedback! We’re delighted you had a great experience at your block of flats. It’s fantastic to hear our pricing, communication, and workmanship stood out. We truly appreciate the recommendation and are here whenever you need us again.

Advertisement
Rated 5 out of 5 stars

Absolutely outstanding!

Oh my goodness! We are absolutely over the moon with our new windows & Bifold doors!

From the very start to finishing, the customer service has been outstanding! Incredibly professional, friendly, helpful and so so knowledgeable!

Lead times weren’t too long, in fact they managed to fit us in earlier than expected - the dream!

Martin & Adam who installed our windows & bifolds were beyond professional & friendly, they worked nonstop. So very impressed!

Thank you for literally transforming our home in our dream home.

10/10 Highly Recommend
⭐️⭐️⭐️⭐️⭐️

August 6, 2025
Unprompted review
Everbright Windows & Doors logo

Reply from Everbright Windows & Doors

Wow, thank you so much for your amazing review! We’re absolutely delighted to hear how happy you are with your new windows and bifold doors. We’ll be sure to pass your kind words on to Martin and Adam—they’ll be thrilled! It was a pleasure helping transform your home, and we’re so grateful for your recommendation. If you need anything in the future, just let us know! 😊

Rated 5 out of 5 stars

I would highly recommend Everbright…

I would highly recommend Everbright Windows & Doors .
Their professionalism and efficiency was second to none.
I had new double glazed windows installed, replacing the old original wooden ones. The product quality is brilliant ! It has certainly made a difference in noise reduction, energy efficiency and maintenance. And it was easy to choose the perfect finish with the help of the Team, who were all helpful and informative right from the start, with explanations on product choice and what was involved in the installation process, very good customer service all round.
Very impressed with the workmanship, only taking 2 days to complete, no after mess and little disturbance and very approachable, helpful and professional.
Nice to deal with a professional Local company. Will definitely be using their services again.

July 22, 2025
Unprompted review
Everbright Windows & Doors logo

Reply from Everbright Windows & Doors

Thank you so much for your lovely review! 😊
We’re absolutely delighted to hear how happy you are with your new windows and the service you received from the team.
We’re so pleased the new double-glazed windows have made such a positive difference for you. Thanks again for choosing Everbright Windows & Doors. It was our pleasure working with you! 🌟

Rated 5 out of 5 stars

Excellent service

I had Martin and friend come round today to fix a leak in my roof. They were extremely friendly and helpful and went above and beyond to find the problem and fix it.
The office staff were very helpful booking myself in and organising someone to pop round and look before hand. Made it all very easy myself to organise.
I highly recommend everbright.

June 20, 2025
Unprompted review
Everbright Windows & Doors logo

Reply from Everbright Windows & Doors

Thank you so much for your kind words and recommendation! We’re delighted to hear that Martin and the team could help resolve your roof issue and that the booking process was smooth. If you need anything else, don’t hesitate to get in touch!

Rated 5 out of 5 stars

Trustworthy Company

I received great service from the first call to installation.
There were no issues along the way and what can I say but I would highly recommend them.
Now looking into have cladding on the front of the house and plantation shutters installed. Good to find a trustworthy company.

May 24, 2025
Unprompted review
Everbright Windows & Doors logo

Reply from Everbright Windows & Doors

Thank you so much for your wonderful review! We're thrilled to hear that you had a smooth experience from your very first call all the way through installation. It means a lot to us to be recognized as a trustworthy company, and your recommendation is greatly appreciated. If you decide to go ahead with cladding or plantation shutters, please feel free to reach out—we’d be more than happy to assist you again. Thank you for choosing us!

Advertisement
Rated 5 out of 5 stars

Very pleased with the front door…

Very pleased with the front door installation by Everbright, thorough and very professional service. Adam is an asset to the company.

June 2, 2025
Unprompted review
Everbright Windows & Doors logo

Reply from Everbright Windows & Doors

Thank you so much for your kind feedback! We're delighted to hear that you were pleased with your front door installation and the service provided by our team. Adam will be especially pleased to know that his professionalism made a positive impression. We truly appreciate your support and look forward to assisting you again in the future!

Rated 5 out of 5 stars

We recently had Everbright fit our back…

We recently had Everbright fit our back door. We are over the moon the result is perfect and fitting was really professional and careful! Wouldn't use anyone else now after this experience

May 10, 2025
Unprompted review
Everbright Windows & Doors logo

Reply from Everbright Windows & Doors

Thank you so much for your kind words! We’re absolutely delighted to hear that you're over the moon with your new back door and that the installation went so smoothly. It’s fantastic to know that our team’s professionalism and care made such an impact. We’re grateful for your trust, and we’re thrilled to be your go-to for any future projects. Thanks again for choosing Everbright!

Rated 5 out of 5 stars

Bi - Folding Doors

10/10 from Everbriight Windows & Doors. Thanks too Martin & Adam. Top job in fitting our new bi-folding doors. Professional, thanks lads. Would thoroughly recommend to all.
Barry & Karen

May 9, 2025
Unprompted review
Everbright Windows & Doors logo

Reply from Everbright Windows & Doors

Thank you so much for the fantastic review, Barry & Karen! We're thrilled to hear you're happy with your new bi-fold doors and that Martin and Adam did such a great job. We truly appreciate your recommendation and are so glad we could help make the process smooth for you. Thanks again for choosing Everbright!

Rated 5 out of 5 stars

Highly recommend Martin and his team

Highly recommend Martin and his team, Adam and Toby, who fitted our French doors today, Regular communication from Rebecca, so helpful when I phoned, The lads were friendly,polite and tidy, I've waited a long time to replace my old patio doors, the wait was worth it, amazing quality of work, thank you so much, Gill Harris

May 7, 2025
Unprompted review
Everbright Windows & Doors logo

Reply from Everbright Windows & Doors

Thank you so much, Gill, for your lovely feedback! We're delighted to hear you're happy with your new French doors and that the whole process—from Rebecca's communication to the fitting by Martin, Adam, and Toby—met your expectations. We know how important it is to get things just right, especially when you've waited so long, so it means a lot to hear it was worth the wait. Enjoy your beautiful new doors, and thank you again for choosing Everbright!

Advertisement
Rated 5 out of 5 stars

Excellent experience

We are really pleased with the service that we had, and the installation of our new doors and window repairs were carried out to an excellent standard. We would definitely use Everbright again!

May 2, 2025
Unprompted review
Everbright Windows & Doors logo

Reply from Everbright Windows & Doors

Thank you so much for your kind feedback! We're delighted to hear that you're happy. It was a pleasure working with you, and we look forward to helping you again in the future! 👍

Rated 5 out of 5 stars

New front door and side panels

From start to finish this has been a great experience dealing with a company that’s puts you first with upfront costs at very reasonable prices the fitters were on time polite and cleaned up at the end of the install I can’t praise this company enough, well done and thank you for a beautiful door.

April 28, 2025
Unprompted review
Everbright Windows & Doors logo

Reply from Everbright Windows & Doors

Your feedback means a lot to us—huge thanks! 🥰 Enjoy your beautiful new door, and thanks again for choosing us!

Rated 5 out of 5 stars

Highly recommended

Another great job completed by Everbright. Had a replacement door fitted, excellent service from Martin and his team from initial quote through to installation. Good workmanship, friendly and reliable. Would highly recommend.

April 7, 2025
Unprompted review
Everbright Windows & Doors logo

Reply from Everbright Windows & Doors

Thank you for your kind words and continued support! We’re so pleased you’re happy with your new door! Big thanks.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look