Banner for Everest Pharmacy

Everest Pharmacy Reviews 

360
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 345 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being welcoming, helpful, and professional, often going above and beyond to assist with queries and provide attentive service. Many people highlight the excellent service, noting its efficiency, professionalism, and the ease of various procedures like vaccinations and ear wax removal. Reviewers appreciate the proactive communication, such as text messages when prescriptions are ready, which saves unnecessary trips. However, some customers also noted issues with customer service, describing experiences of long waits, unacknowledged presence, or staff appearing rushed and not fully listening. A few people also reported problems with prescription fulfillment, including incomplete orders or significant delays in delivery, occasionally leading to missing vital medication.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their friendliness, helpfulness, and... See more

Service

Reviewers mention positive feedback about service, highlighting the friendly, professional, and cooperative... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers praising the helpfulness,... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers reporting positive experiences, such as... See more

Product

Customers had ambiguous experiences with product, with some reviewers expressing satisfaction with specific... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Most of the time the pharmacist isn't there so they can't approve prescriptions. It can take a week from ordering on the app for the item to become ready whereas it used to be next day. It seems quite... See more

Company replied

Rated 4 out of 5 stars

Very good pharmacist. Helpful and knowledgeable. However, I had a long wait past my appointment time as they only have 1 consultancy room, and another pharmacist was using it for a consultation with... See more

Company replied

Rated 5 out of 5 stars

Been going for many years. The staff are always welcoming and attentive. Never felt I couldn't approach them with questions. There were a few issues during the recent take-over/change of manageme... See more

Company replied

Rated 5 out of 5 stars

Appointment time good , no delays . Premises spotless . Pharmacist very welcoming ,patient and friendly. Put me at ease and explained he procedure after checking my details. He carried out the "less t... See more

Company replied


Company details

  1. Pharmacy
  2. Online Pharmacy
  3. Travel Clinic
  4. Weight Loss Service

About Everest Pharmacy

Written by the company

Everest Pharmacy is one of the fastest growing independent pharmacy groups in the UK, proudly serving communities through more than forty locations nationwide. Our mission is to make high quality healthcare accessible, reliable and convenient for every patient who walks through our doors. Each branch is staffed by a dedicated team of professionals committed to providing personalised care with a warm, community-focused approach.

We offer a comprehensive range of NHS services, including prescriptions, clinical advice, health checks and the Pharmacy First service, ensuring patients can receive quick and effective support without unnecessary delays. Alongside our NHS offering, we also provide a wide selection of private services designed to meet the diverse needs of modern healthcare. These include travel vaccinations, ear microsuction, weight management programmes, private prescribing and specialist clinical services that give patients additional choice and flexibility.

Everest Pharmacy combines traditional community values with a modern approach to healthcare delivery. We continually invest in technology, training and service development to ensure that every patient receives the highest standard of care. Whether you are visiting us for routine NHS support or specialist private treatment, our team is committed to helping you stay well, feel supported and access the services you need with confidence.

Everest Pharmacy NHS & Private Clinics

Written by the company

Travel Health Services
We provide expert travel health advice, vaccinations, and prescriptions to help you travel safely and confidently.
Weight Management Services
Private consultations and clinically led weight management support tailored to your individual needs.
Private Blood Testing
Discreet blood testing services with fast results and professional clinical guidance.
Ear Wax Removal
Safe and effective ear wax removal carried out by trained healthcare professionals.
Cryotherapy Treatments
Targeted cryotherapy treatments designed to support recovery, wellbeing, and pain management.
Pharmacy First Services
NHS Pharmacy First consultations for common conditions with advice, treatment, and referrals where appropriate.

Contact info

Book Your Clinic Appointment

Fast, private appointments with our expert pharmacy clinicians


4.3

Excellent

TrustScore 4.5 out of 5

360 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(360)

346 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from Sammy and the…

Excellent service from Sammy and the staff for earwax removal

July 21, 2026
Everest Pharmacy logo

Reply from Everest Pharmacy

Thank you for your fantastic review, Pete. We'll be sure to pass your kind comments on to Sammy and the rest of the team. We're so pleased you had a great experience with your earwax removal appointment and appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Great advice from Ateeq

Great advice from Ateeq. I have popped in several times for reassurance and have been met by friendly helpful staff .

July 22, 2026
Unprompted review
Everest Pharmacy logo

Reply from Everest Pharmacy

Thank you for your lovely review, Maria. We're delighted to hear that Ateeq and the team have been able to provide reassurance and support whenever you've visited. Your kind words mean a lot to us, and we're always here if you need us.

Rated 5 out of 5 stars

Travel vax - great experience

I have taken my family here for travel vaccinations and had a great experience. The pharmacist we dealt with was a lovely guy and a real professional who went out of his way to source the vax we needed. Highly recommend.

July 12, 2026
Everest Pharmacy logo

Reply from Everest Pharmacy

Thank you for your wonderful review. We're so pleased your family had a great experience with our travel vaccination service. It's great to hear our pharmacist was able to source the vaccines you needed and provide professional care throughout. Thank you for your recommendation, and we hope you have a fantastic trip.

Rated 5 out of 5 stars

Really nice professionsal people

Really nice professionsal people, pharmacist very thorough. Provide excellent services

July 17, 2026
Everest Pharmacy logo

Reply from Everest Pharmacy

Thank you for your kind review, Toni. We're delighted to hear you found our team friendly and professional, and that you appreciated the thoroughness of our pharmacist. We really appreciate your support and look forward to seeing you again.

Rated 2 out of 5 stars

I knew I had a water infection but…

I knew I had a water infection but didn’t meet the protocol for antibiotics. 4 hours later I was at the walk in and confirmed water infection and prescribed antibiotics. I just wasted NHS time - I don’t have history of water infections but when I have one I know.

July 16, 2026
Everest Pharmacy logo

Reply from Everest Pharmacy

Thank you for taking the time to leave your feedback, Dan. We're sorry to hear that your experience didn't meet your expectations. Our pharmacists must follow nationally agreed clinical guidelines when supplying antibiotics through NHS services, and unfortunately we cannot prescribe outside of those criteria, even when symptoms are suggestive of an infection. We appreciate how frustrating this must have been and wish you a speedy recovery.

If you would like to contact out support team for further information, please do at support@everestpharmacy.co.uk

Rated 5 out of 5 stars

Service with a smile everytime

Service with a smile everytime

July 15, 2026
Everest Pharmacy logo

Reply from Everest Pharmacy

Thank you for your lovely review, Arifa. We're so pleased to hear you've consistently received friendly service from our team. We really appreciate your continued support and look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent service

Excellent service. Felt very confident in the knowledge of the pharmacist and happy that I chose this company for my consultation

July 15, 2026
Everest Pharmacy logo

Reply from Everest Pharmacy

Thank you for your wonderful review, Nicola. We're delighted to hear you felt confident in your pharmacist's knowledge and that you chose us for your consultation. Your feedback means a great deal to our team, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Very good service from the farmasist

Very good service from the farmasist

July 14, 2026
Everest Pharmacy logo

Reply from Everest Pharmacy

Thank you for your kind review, Julian. We're pleased to hear you received very good service from our pharmacist. We appreciate your feedback and hope to welcome you back again soon.

Rated 5 out of 5 stars

Really helpful and honest

Really helpful and honest . Very informative

July 14, 2026
Everest Pharmacy logo

Reply from Everest Pharmacy

Thank you for your great review, James. We're delighted to hear you found our team helpful, honest and informative. Thank you for taking the time to share your experience—we really appreciate your support.

Rated 5 out of 5 stars

Efficient

Efficient, helpful

July 5, 2026
Everest Pharmacy logo

Reply from Everest Pharmacy

Thank you for your 5-star review, Junjie. We're delighted to hear you found our service efficient and helpful. Your feedback means a great deal to the team, and we look forward to welcoming you back to Everest Pharmacy in the future.

Rated 5 out of 5 stars

Very cooperative staff

Very cooperative staff, acknowledge our needs and treated us so professionally. Staff was really patient and knew their work. Highly recommended this pharmacy

July 5, 2026
Everest Pharmacy logo

Reply from Everest Pharmacy

Thank you for your wonderful review, Maryam. We're so pleased to hear our team was professional, patient and took the time to understand your needs. Your recommendation means a lot to us, and we look forward to seeing you again.

Rated 5 out of 5 stars

Ear wax removal

Excellent staff who took great care and attention

July 11, 2026
Everest Pharmacy logo

Reply from Everest Pharmacy

Thank you for your kind review. We're delighted to hear our team took great care and attention during your ear wax removal appointment. We really appreciate your feedback and hope to welcome you back whenever you need us.

Rated 5 out of 5 stars

The guy who did my ears was great .

The guy who did my ears was great .
Freindly , polite and professional
He had a really nice kind manner about him which was lovely to see .
Your lucky to have him
Sorry did nt catch his name .
Seamus Michael sinnott

July 4, 2026
Everest Pharmacy logo

Reply from Everest Pharmacy

Thank you so much for your lovely review, Seamus. We're thrilled to hear you had such a positive experience and that our clinician made you feel comfortable with their friendly and professional manner. We'll be sure to pass your kind words on to the team.

Rated 5 out of 5 stars

Absolutely brilliant 🤩 great service…

Absolutely brilliant 🤩 great service and the lady pharmacist is lovely 👍👍👍

July 11, 2026
Everest Pharmacy logo

Reply from Everest Pharmacy

Thank you for your fantastic review, Donna. We're so pleased you received great service and that our pharmacist made such a positive impression. Your kind words are greatly appreciated, and we look forward to seeing you again.

Rated 5 out of 5 stars

Great service and very friendly staff

Great service and very friendly staff

July 11, 2026
Everest Pharmacy logo

Reply from Everest Pharmacy

Thank you for your 5-star review. We're delighted to hear you found our team friendly and that you received great service. We appreciate your support and look forward to welcoming you back.

Rated 5 out of 5 stars

Top Marks for the great service the…

Top Marks for the great service the staff are always pleasant nothing is too much trouble

July 10, 2026
Unprompted review
Everest Pharmacy logo

Reply from Everest Pharmacy

Thank you for your lovely feedback, Christine. It's wonderful to hear our team is always pleasant and happy to help. We really appreciate your continued support and look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent pharmacy

Everything nicely set up with two consulting rooms in a separate area from the shop. Pharmacist was friendly and efficient.

July 9, 2026
Unprompted review
Everest Pharmacy logo

Reply from Everest Pharmacy

Thank you for your kind review. We're pleased to hear you found our consultation rooms welcoming and that our pharmacist provided friendly and efficient service. We appreciate your feedback and hope to see you again in the future.

Rated 5 out of 5 stars

Good explanation

Good explanation

July 4, 2026
Everest Pharmacy logo

Reply from Everest Pharmacy

Thank you for your lovely 5-star review, Vashti. We're so pleased to hear you found our explanation clear and helpful. Providing friendly, informative advice is something we always strive for, and we really appreciate you taking the time to share your experience. We look forward to welcoming you again in the future.

Rated 2 out of 5 stars

Overcharged me more than was quoted on…

Overcharged me more than was quoted on the website.

July 4, 2026
Everest Pharmacy logo

Reply from Everest Pharmacy

Thank you for taking the time to leave your feedback. We're sorry to hear about your experience and any confusion regarding the price you were charged.

We'd like to look into this for you and investigate what happened. Please could you email support@everestpharmacy.co.uk, with some details of your visit, and our team will review the matter and get back to you as soon as possible.

Rated 5 out of 5 stars
Everest Pharmacy logo

Reply from Everest Pharmacy

Hi Tracy,

Thank you for taking the time to leave us a 5-star review. We're delighted to hear you found our service friendly and helpful.

We really appreciate your kind words and look forward to welcoming you back to Everest Pharmacy whenever you need us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look