Evermed Reviews 

205
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its convenience and ease of use, making the process of ordering medication seamless. People frequently highlight the fast and efficient delivery, with many receiving orders promptly, often within days or even hours. The overall user experience is described as excellent, supported by friendly and responsive customer support. Conversely, a small portion of people felt the platform had some functional limitations. Reviewers were frustrated by the inability to view past purchases or access receipts for Medicare safety net purposes.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting its convenience and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, praising its speed and convenience, with medication... See more

Order

Users describe positive interactions with order, highlighting the ease of ordering and fast delivery. Many... See more

User experience

Reviewers mention positive feedback about user experience, consistently highlighting the platform's ease of... See more

Product

People report ambiguous experiences with the product, with some expressing satisfaction with the service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love Evermed. It's so convenient, and my medication always arrives in a flash (I don't think I've ever waited longer than 5 days). Just today, I needed copies of a year's worth of receipts for a... See more

Rated 5 out of 5 stars

I live in a small, remote town with the nearest pharmacy being a 30 min drive from me. Evermed was absolutely amazing, fast delivery and professional labelling and packaging. It is a lifesaver for me... See more

Rated 5 out of 5 stars

Seamless from start to finish. Being to unwell to actually go out and have my medication made up this service is outstanding. Highly recommended and would be more than happy to use again.

Rated 5 out of 5 stars

Efficient and easy. Great service when you need to fill chronic medication. No need to wast time waiting at a pharmacy. Easy to keep track of your repeats and expiry dates on repeat prescriptions.


Company details

  1. Pharmacy
  2. Online Pharmacy

Written by the company

Your medication, delivered fast. Upload your prescription, receive your meds, manage your repeats. With Evermed, it's as easy as ever.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

205 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(205)

60 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Costly Delivery

Delivery fees are expensive

February 24, 2026
Evermed logo

Reply from Evermed

Thanks for placing your order with us, I'm sorry you've been unhappy with the cost of delivery. We offer click-and-collect for free, which many customers use to save time queuing at pharmacies. Our delivery price starts at $6.69 in capital cities, which is what we're charged by Australia Post - we don't mark up their prices.
I hope you're willing to try Evermed again in the future,
Kind regards, James (Founder of Evermed)

Rated 5 out of 5 stars

Easy process from start to end

Very simple to set up my account, add my prescriptions and place my order which arrived very quickly. I will happily use this service for all future prescriptions.

February 20, 2026
Rated 5 out of 5 stars

E-script order

My e-script was easy to order online and delivered in a timely manner. The added postage fee of $10.00 for a 20g tube was expensive though.

January 14, 2026
Rated 5 out of 5 stars

Excellent Service Provider

I have medication delivered and they are always careful that delivery is not dispatched where it may sit somewhere over the weekend and are amazingly quick to answer any email/enquiry I have. EXCELLENT service!

January 14, 2026
Unprompted review
Rated 3 out of 5 stars

The web site lacks basic commercial funtions.

The web site is very amateurish. It lacks many funtional basic commercial requirments which would help manage and monitor ones account. For example there is no way of going back over previous purchases if one needs to monitor what has been ordered. For example recently I ordered some medicine on EVERMED. At first I was going to have them delivered but then realised I needed other medicine which was not able to be obtianed though this platform. So I paid for the order online but chose the pick up option. When I went to the Pharmacy I put in the manual scripts before picking up the Evermed script. When we went to check out they charged me for all of the medicine inclduing the ones I had already paid for online through EVERMED. I got home and relaised the mistake and went back. The first thing I was asked for was proof that I had paid for the EVERMED medcine on line. I had none becauce the platform does not allow you to print or download a copy of the transaction once the order is paid for and you have moved on. This is an incredible short coming that has proven to be very frustrating on several occasion. If I were to find another paltform that provides this servise I will leave EVERMED in a flash.

January 8, 2026
Evermed logo

Reply from Evermed

Hi Peter

Thanks for placing your order with Evermed, I'm really sorry to hear you've been unhappy with your experience. I've followed up with you by email to resolve the issue but if you have any questions you can email me directly at ceo@evermed.com.au.

We really appreciate your feedback about adding "order history" to our app. We completely agree and we've added this to our development roadmap for next quarter!

Many thanks, James (founder of Evermed)

Rated 5 out of 5 stars

I had a request and received an answer…

I had a request and received an answer back within minutes from Mary. You don’t get many big companies with that sort of customer service these days. Always helpful staff, quick service and great prices. Thanks again.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Super quick and easy!

Super quick and easy!

I ran out of my medicine over the Christmas new years period. My local chemist didn’t have my medication in stock so I thought I’d try online and was pleasantly surprised to receive my order in only a couple days even during the busy period! Thank you!

December 30, 2025
Rated 5 out of 5 stars

Great docs

Great docs
Thoughtful, good listeners
Knowledgeable and compassionate

Being able to dispense and deliver scripts

December 23, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look