Eversend Reviews 

879
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 350 reviews, reviewers had a great experience with this company and appreciate the reliable service provided. Customers praise the mobile application for making international money transfers, virtual card usage, and cross-border payments completely smooth, seamless, and fast. Consumer feedback clearly shows that the customer support team is extremely helpful, responsive, and professional when guiding users through everyday transactions. Some reviewers were not happy with delayed transaction processing times, untraced funds, and pending deposits that completely lacked proper follow-up. A few other people also felt that getting prompt assistance through online support channels was very difficult when dealing with urgent payment and login problems.

What people talk about most

Customer service

Consumers find customer service to be positive, highlighting quick responses and helpful support agents who... See more

Response time

Reviewers mention ambiguous feedback about response time, with many customers praising the incredibly fast... See more

Application

Customers had positive experiences with application, expressing great satisfaction with the fast, secure, and... See more

Payment

Reviewers highlight ambiguous aspects of payment, noting that while some consumers experience fast, seamless... See more

Service

People report positive experiences with service, noting that their interactions are wonderful and quick, fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They are legit. However, you must ensure you have the eversend app to transfer to eversend to another coubntry. It does work. I recommended them because of the numerous “positive” reviews but it so ha... See more

Rated 5 out of 5 stars

Michelle attended to me and she was very helpful throughout the process and rge follow up. I’m satisfied with such experience. Thank you

Company replied

Rated 5 out of 5 stars

I wanted to sent a mobile money instead I made a wallet transfer. I logged a complain because the recipient has not receive the money after twenty four hours. Until an eversend agent told me it wasn't... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

Eversend – Move money easily Eversend simplifies global money movement with secure, fast, and low-cost stablecoin-based payments, cross-border transfers, multi-currency virtual accounts, and virtual cards. Designed for individuals and businesses, Eversend ensures seamless international transactions with transparent fees and top-notch security. Join today and experience effortless global finance.


Contact info

4.1

Great

TrustScore 4 out of 5

879 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(879)

384 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Virtual cards not working

Virtual cards not working. They state on their site that they are fully operational. For one whole week virtual cards have not worked. Funds sent disappear and do not reach the beneficiary.
Support only send emails asking if issue has been resolved but do not state what they are doing. Issues are not resolved or investigated.

November 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Living by principles

Honestly I can't just imagine
This app is very good sending money, receiving money, converting into other currency, card. It's so amazing. The team support are very active with immediate effect. I really appreciate this app
Thank you 😊 🙏 💓

November 4, 2026
Unprompted review
Rated 1 out of 5 stars

Very buggy

Am writing to trust pilot. These good reviews must be bought. This app is extremely buggy!! And customer care takes extremely long to reply

November 3, 2026
Unprompted review
Rated 1 out of 5 stars

I CAN´T SEE MY MONEY

@EversendHelp I am a fully verified, recurring customer. This is not my first transaction. My 279 USD stablecoin deposit is stuck despite receiving the app notification. Support is completely silent. I need an engineer to manually credit my account immediately.

November 2, 2026
Unprompted review
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Rated 1 out of 5 stars

Poor customer support on live chat

Poor customer support on live chat, I spent almost an hour waiting for a reply every time I tried to request for help on a LIVE CHAT !! How does a customer support agent leave you hanging on a LIVE CHAT, after telling you to explain the issue. This has happened 3 times now, once could just be a mistake, twice as well, but 3 times starts to feel like a habit.

Such disappoint from a company I held in high regard

October 31, 2026
Unprompted review
Rated 4 out of 5 stars

Beware -these are scammers

They are legit. However, you must ensure you have the eversend app to transfer to eversend to another coubntry. It does work. I recommended them because of the numerous “positive” reviews but it so happens that the money indicated delivered but the recipient did not receive it because she was on MTN mobile and not on eversend app.Because there is no one to contact, we had to figure things out, which we eventually did.

October 28, 2026
Unprompted review
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Rated 1 out of 5 stars

Scammers

Scammers up to now I still have money in my Eversend account and I can’t withdraw it I spoke to the support that are not doing Anything I got kicked out of my account with the money still in there now. I can’t login in

October 29, 2026
Unprompted review
Rated 1 out of 5 stars

URGENT: 200,000 XOF transfer stuck in 'Pending' since Friday – Total support silence

I initiated a cross-border transfer of 200,000 XOF from my Eversend wallet (funded via Orange Money Cameroon) to an Orange Money Côte d'Ivoire account on Friday morning. It has now been nearly a week, and the funds are stuck in an indefinite "Pending" status.
The recipient's account is fully active, verified, and has absolutely no receiving limits. The issue lies entirely within Eversend's network or partner gateway. Despite daily opening of tickets on the in-app chat, sending multiple emails to support, and reaching out to corporate executives, the customer service remains completely silent. This level of unprofessionalism is unacceptable when dealing with user funds.
Seeing recent community reviews, I am extremely alarmed by the number of users claiming their money has been held for months without any response.
I have formally filed regulatory complaints with the OQSF-CI (Ministry of Finance, Côte d'Ivoire) and the BEAC/COBAC authorities for unlawful withholding of funds.
Eversend Team, I demand that your engineering and compliance departments either push this transaction immediately or cancel it to issue a full refund to my wallet.

October 23, 2026
Unprompted review
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Rated 1 out of 5 stars

Money disappearing on Eversend

I created a Visa card with this app and added funds to it. As soon as I added this card to Google Play to pay for a subscription, the money disappeared, supposedly for payments to Telegram and Konami. I have never subscribed to these two apps. I reported this to Eversend's customer service, and they have provided no response to this issue for over a month. I've also seen several customers complain about their money disappearing on this application. There are plenty of reviews on the app's Google Play Store page. Beware.

September 27, 2026
Unprompted review
Rated 1 out of 5 stars

Hello guys

Hello guys, just to warn you up, this is a scam. Don't use this, don't deposit money. I just deposited yesterday. I started to use my account yesterday, deposited 100 euros. 100 euros never appeared to my account. I go to the chat to speak with an agent. The answers is copy-paste: We are reviewing, you are reviewing, we are reviewing. Sent three emails, no answer at all. So guys be careful. This sounds like a scam. Thank you.

October 18, 2026
Unprompted review
Eversend logo

Reply from Eversend

Hi Marco, we’ve reviewed your case. Our support team explained that the payment was undergoing review and subsequently informed you that it had been returned to the sender. It was not credited to your Eversend balance because it did not meet our deposit requirements.

These checks are part of our safeguards for processing payments. We understand the outcome was disappointing, but describing Eversend as a scam does not reflect what happened here. Our team remains available through your existing support conversation to clarify the return’s status.

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Rated 1 out of 5 stars

Scam

Money will leave your mobile money account but will never appear in their app. They will tell you they are working on fixing it but nothing will change. It's been over 10 days for me and I was late on my Starlink Payment because of them; they no longer reply to my messages. Avoid this app if you Value Time and Efficiency.

October 7, 2026
Unprompted review
Rated 1 out of 5 stars

EVERSEND still has my money

I downloaded the EVERSEND app, funded it through MOMO and sent someone in the USA money on August 19, 2026.

PROBLEM 1
She encountered problem after problem after problem even after Eversend customer support attempted to help her retrieve the money!!

PROBLEM 2
She could never retrieve the money so she revoked the payment.
PROBLEM 3
She had the payment I sent her returned to sender, which is me, around September ending or October.

PROBLEM 4
Since the payment was returned to me I have attempted to retrieve the money by sending it into my mobile money account, which I receive an error message to approve payment it in the moment app, each time.
PROBLEM 5
The problem is there is never a pop-up to approve the payment to go into my MOMO account!!

PROBLEM 6
I was instructed to delete the app and reinstall it and the result is the same.

PROBLEM 7 AWFUL CUSTOMER SERVICE SUPPORT
Customer service is slow to respond... The live chat customer service takes them 1 day or 2 days to finally get back to you and you never see their response and once you finally see their response they have closed the ticket!!

PROBLEM 8
These people are not interested in resolving the issues, their main concern is only to "close the ticket."

PROBLEM 9
The list of transactions on the account through the app are continually updated and does not reflect the TRUE OR CORRECT dates you made the various transactions.

I will upload photos to prove everything I have stated!

October 13, 2026
Unprompted review
Rated 1 out of 5 stars

The biggest scam in 2026

Not seen a legit scam like Eversend. They have the weakest customer service in this generation. None of the agents I landed on was able to answer my question from October 9th to 12th but they all rather went mute on me. I can never look at it again and I'll unconditionally advise anyone I know to avoid it.

October 9, 2026
Unprompted review

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