Shape-It Reviews 

I ordered one of their thermal pantyhose in beige and one thermal leggings in black. I received a wrong color of the pantyhose and the leggings were loose and not form fitting as advertised. I wrote them an email to ask how I can send the items back to get a refund. And their response was that “they understand that I want to return my order. But they want to offer me a better solution from their manager”, spoken like true scammers. I just offered to return the items and asked for a refund, which is my right! After that, I escalated the issue to PayPal to try to get my money back and I mentioned the horrible experiences of other customers from this trustpilot page. After seeing my complaint, they sent an email newsletter to all their customers, including me, urging them to write good reviews for them on trustpilot and that they would give them a 40% off discount if they do so!! How low of them, instead of issuing me the refund and resolving the issue, they try to get fake positive reviews to scam more people!!!

- Poor quality! The feet area was torn of with in a week even without wash.
- The website have a marketing tactic that it says to save the offer and if you click on it you end up buying the follow up product and the money is deducted automatically from your account.
- If you contact the support they will say you cannot cancel the follow up order.
- Delivery took literally 1 month and that to by contacting Instagram account and support account.
- When you try to Retour the wrong order they will say that you have to pay the charge of Retour. And the product will be replaced, you will not get the money back. Which they apparently say is mentioned in their website.
Now after mailing 100 times to simply get your order firstly delivered and later the wrong order cannot be Retour do you as a customer will have energy, time and enthusiasm to simply send it back by paying for the Retour too and after that you will receive a product which will be again torn off with the 3rd time usage?
I as a customer never write a negative rating. But after a awful experience I will really want people know about it so that they will not fall into trap.

Last but not the least to the evershape team, better you focus on customer statisfaction rather deleting the comments in Instagram and flagging the customers reviews. I hope few people read my comment before getting it flagged.