While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and professionalism of the staff. Many people appreciate the quick and seamless installation process, often noting that the work was completed with great care and attention to detail. Reviewers frequently mention the helpfulness and supportive nature of the team, who provided clear explanations and advice. However, some customers also noted issues with after-sales service and communication. A few people experienced difficulties resolving problems after installation, and some reviewers mentioned a lack of responsiveness or conflicting information.

What people talk about most

Service

Users describe positive interactions with service. Customers frequently praise the efficiency,... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

Based on these reviews

Rated 5 out of 5 stars

Alex was excellent from initial enquiry through to installation. Turned up exactly when he said he would, quoted and charged the same price (very competitive) and did a really neat and tidy job. He en... See more

Rated 5 out of 5 stars

Great communication from start to finish with Alex. Offered advice on our slightly unusual installation. Arrived when he said he would and the install was pretty painless and completed with great ca... See more

Rated 5 out of 5 stars

A very proactive approach by this company. The team installed the ev charger kit with minimal inconvenience (power supply off for circa 40 mins) and had the answer to an issue they uncovered re the e... See more

Rated 5 out of 5 stars

Brilliant and supportive service. Would recommend this company and a cheap overnight charge for an EV is what my wife needed. Getting 5.5p overnight which is great. Good equipment and fitted quickly.... See more


Company details

  1. Electric Vehicle Charging Station
  2. Electrical Installation Service

Written by the company

Our commitments Greener living – To reduce carbon footprint for cleaner air EV Charging Innovation – Providing innovative EV technology easily to homes and businesses Installations – To go above and beyond BS7671 and 18th edition regulations, so complex installs, no problem! Customer support – Our dedicated customer service team is available 24/7


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

51 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

​"I just had an EV charger installed on…

​"I just had an EV charger installed on my garage wall and the experience was seamless from start to finish. He was punctual, professional, and took the time to explain the smart features of the app before heading off. The installation itself is incredibly neat; he managed the cabling perfectly so it doesn't look like an eyesore on the exterior.If you’re looking for a hassle-free install, I highly recommend this guy!"

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Guys turned up and fitted with no fuss, had a little trouble with connection at 1st but soon got sorted with the help of Alex!

Charger is now working great!

Would highly recommend 👌

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Recommend EV Installation

Great communication from start to finish with Alex. Offered advice on our slightly unusual installation.
Arrived when he said he would and the install was pretty painless and completed with great care and attention.
Slight issue with getting the charger up and running but a quick call and a few WhatsApp messages and all was sorted

March 28, 2026
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Brilliant job

The process was so easy and straightforward. Alex fully explained what I was to expect and when he turned up for the installation, there were no surprises. Everything was expeditiously and efficiently done.

March 20, 2026
Unprompted review
Rated 1 out of 5 stars

Given the other positive reviews about…

Given the other positive reviews about these people, I did wonder if I had the correct company. But a little digging shows they are the same outfit, albeit their contact details are now wrong, the Nottingham location being an accommodation address for numerous companies - Alex Bentley has turned out to be a nightmare. Initially contact was good with him,(when he was looking for the business ) and an installation date was arranged. He turned up with two other people in an unmarked hatchback, tools loaded in the boot. It was clear they were in a rush and one of them told me they had another 5 jobs to do that day - the next in Coventry - some 60 miles away. Before I could stop him, Alex had drilled a large hole from the inside of our garage to the outside blowing the face of the external brick off. I told him I would make it good myself as due to his slapdash approach to the job I didn`t trust him to somehow repair it - (he wanted to stick the broken pieces of brick face back.) He promised to fit a power monitoring meter in our garage as a compensation - this has never materialised. He promised a Certificate of Electrical Compliance would be forwarded as soon as I paid the balance for the job. After numerous WhatsApp messages and phone calls - this was supplied 5 weeks after the installation. The charger is supposed to work on either grid power or direct from solar. This shows "fault" whenever it`s put into solar mode and doesn`t work. He refuses to return to rectify this fault. He is a rude, abrupt person and quotes his ADHD as the reason for what he calls his "direct speech". He came through the tradesman recommendation site - "Bark", and I`ve informed them of the poor service Alex Bentley has provided.

And this......just provided from manufacturers - Project EV....Good afternoon Jon,
Thank you for providing this image. I have checked this over, but I cannot see that anything has been installed other than the main supply, earth and neutral. There should be a pair of wires installed by the installer going to the pain PCB of the charger. We would advise getting the installer back out to ensure that the twisted pair from the meter is installed in the charger.
If you have any queries about this, or if the installer has any queries about this then please reach out to us!
Kind regards....
So - incompetent as well as slap dash.

January 28, 2026
Unprompted review
Ev Fast Charging logo

Reply from Ev Fast Charging

Hi Jon,

Thank you for your review. I’m sorry to hear that you feel this way, as it’s not the experience we aim to deliver.

I’d like to clarify a few points for accuracy:

- Following the installation, we offered multiple dates to return and review the system, however you advised you were unavailable and subsequently away. We remain willing to attend and resolve any outstanding issues at a mutually convenient time.
- The Electrical Installation Certificate was not delayed by five weeks. While there may have been a short delay due to workload, it was issued within a reasonable timeframe and not withheld.
- Our registered address is a valid postal address used for correspondence, which is standard practice for many businesses.
- The vehicle used on the day of installation has no bearing on the quality or compliance of the work carried out.

With regards to the solar functionality, based on the manufacturer’s feedback, it appears additional configuration or wiring may be required. As previously stated, we are more than happy to return and ensure this is completed correctly.

We take all feedback seriously, however we do feel this review does not fully reflect the efforts made to resolve the matter it’s more to just try to slander us.

Please feel free to contact us directly so we can arrange a visit and bring this to a satisfactory conclusion.

Kind regards,
Alex

Advertisement
Rated 5 out of 5 stars

Brill service

Alex was brilliant offering a very professional service from start to Finnish highly recommended

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

A very professional outfit

A very professional outfit. Straightforward quote excellent communication and very competitive.
Arrived on time and completed the installation in the time they said.Explained every detail regarding the charger, even setup the app for me!
I have no problem in recommending EV Fast Charging.
Thanks Adam & Alex

March 5, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Very efficient service from start to…

Very efficient service from start to finish completed in short amount of time all set up and linked to internet before leaving. Ensured I understood instructions and user manual given Thankyou

February 27, 2026
Unprompted review
Rated 2 out of 5 stars

At first very pleasant guy and willing…

At first very pleasant guy and willing to chat,but was late for the installation,only left a leaflet in Chinese and was told to download the app which we did. Maybe our fault for filling the app in correctly but wouldn't work, phoned and messaged a number of time only to be told to" not keep stalking him"!! Eventually after 2weeks of this my son spoke to him and got it sorted. The other thing was the holder for the gun...never put one on the wall and said he'd send one in the post ..still waiting!
After service is terrible so make sure everything is done correctly before they leave!!

February 10, 2026
Unprompted review
Ev Fast Charging logo

Reply from Ev Fast Charging

Hi,

Thank you for your feedback,

I’d like to clarify a few points:

- On the day of installation, I arrived within the agreed time frame provided for that day. The installation was completed and the charger was left operational. As you were not present at the time, I advised that you contact me directly so I could assist with setting up the app correctly.
- I responded to multiple calls and provided support via phone and FaceTime, including outside of standard working hours. During this, it became clear the app had been locked during setup, which can occur if the initial configuration is not completed as advised. This was then resolved with my assistance alongside your son.
- With regards to the holder, this was discussed and agreed to be sent separately we was sent directly to you.

We always aim to support our customers both during and after installation, and I’m pleased we were able to get the system up and running correctly.

If you require anything further, please don’t hesitate to get in touch.

Kind regards,
Alex

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look