Evliss Clinic & Academy Reviews 92

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Formal Complaint – Evliss Clinic / Deluxe Aesthetic Academy Evliss Clinic appears to be a continuation or rebrand of Deluxe Aesthetic Academy. I have evidence to support this... See more

Rated 5 out of 5 stars

Fantastic clinic! I have been here both as a model and as a client and every time have been very pleased with my treatment. The staff are very professional and very friendly and always take the time t... See more

Rated 5 out of 5 stars

This training academy really gave me everything I needed to go into aesthetics, the trainers (Daniella, Bali, Reema) were so kind, supportive, and respectful throughout the whole course. I was lucky... See more

Rated 5 out of 5 stars

I have done my fast track to aesthetics at Evliss Academy and couldn t be more happy !I have had plenty of live models to practice on ,Daniela was very supportive and patient !If you want to start you... See more

Company details

  1. Skin Care Clinic
  2. Beauty Salon
  3. Hair Removal Service

Written by the company

Evliss Laser Clinic is one of the industry’s leading laser hair removal specialists in London. Using the latest technology & FDA approved medical grade lasers you will experience amazing results in the quickest time. Our laser hair removal expert practitioners have an average of 5 years of experience which means you will receive expert care and superior results.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

92 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

There fake company and misleading…

There fake company and misleading customers their machines don’t work well or tge use the lowest rare as im still very hairy after 1 year

January 20, 2022
Unprompted review
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Reply from Evliss Clinic & Academy

Thank you for your feedback! Unfortunately, we do not have any clients named Rogger, so it is difficult for us to give detailed feedback. However, we would like to point out that our clinic operates with the most modern equipment on the market, FDA approved lasers for hair removal, all medical staff is specially trained and has many years of experience.
The effectiveness of laser hair removal depends on individuality, medication, hormonal background, chosen area etc. You cannot expect 100% hair removal after several treatments. The hair is removed gradually from session to session. Eight treatments are the average number of treatments our clients usually undergo before obtaining satisfactory results and moving on to more infrequent maintenance treatments.
We are very sorry that this number was not enough to give you satisfactory results. We would be delighted if you continue treatment with us and join our hundreds of satisfied clients, every client's opinion counts!

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Rated 5 out of 5 stars

Great hair removal treatments

Great hair removal treatments. As men I don’t like to shave my neck and cheeks every day, so Evliss was great choice to keep my beard nice and tidy all the time. Super friendly staff, my favourite is Sandra.

December 11, 2021
Unprompted review
Rated 2 out of 5 stars

Cheap but does not work, take your money somewhere else.

The employees were always lovely and kind, unfortunately the treatment did nothing for me, I had 8 session and paid about £200+ for my upper lip, there were no changes the hair grew back every time, if I’m being honest I don’t think the ladies that did my laser were that skilled, they all would use a different technique each time I came, sometimes they would take 3-5mins doing my laser another time less then 1mins, I never understood why but I think the inconsistency made the results worse. Overall I would not recommend, although the workers are nice and the price are decent, you’ll be better off going to a more reputable laser clinic and pay a little more for actual results. Just my honest opinion and would hate people to waste money like me x

July 18, 2021
Unprompted review
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Rated 1 out of 5 stars

A terrible experience

A terrible experience. I booked online where it says 'patch test' for new customers, when I get there I am told I have to wait 24hrs to see if there are any issues. This was not made clear, so I had wasted a trip into the 'covent garden clinic' to do this. Additionally the sales push to get packages was pretty aggressive, when I said I didnt want to get a £200 investment on a pack, I was happy to pay full prices for a single session (£58). I was then told that I needed to pay £50 upfront to book my appointment. Not 50% but £50 for a £58 service. Even finding the clinic door was a challenge, with no signage on their front door, it looked like the door to a basement carpark, I spent 10min trying to figure out the location of the salon in a building with a number of other business', when I informed the receptionist that they were very difficult to find, maybe a sign would be helpful I was dismissed with a flip off comment that "the building manager had said 'no'".. Clearly training their staff in how to create a positive customer experience is not a priority, but upselling inflated packages is. I would suggest you give this company a wide berth and go where service is key. Being told Im 'rude' by the receptionist when I say that paying up front in full for the service 1 week before is not really appropriate.
Really bad experience , topped off with a text reminder 30min after I had left the salon.
I expect more for their prices and the fact they have a clinic in Harley street.
Avoid! Avoid! Avoid!

May 21, 2021
Unprompted review
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Reply from Evliss Clinic & Academy

Hi Sara,

We are very sorry, that you had an unpleasant experience in one of our branches. We always try to ensure out service to be satisfying and meeting clients’ expectations. Our clinic continually strives to provide quality care to our clients. We wanted to thank you for the feedback, and we hope to improve our service, as our goal is to make our clients happy with the laser hair removal treatments.
We have taken your feedback on board and will definitely improve our navigation system and we always happy to navigate you and other clients over the phone. We always try our best to answer all your questions and enquiries.

Please be advised, that according to UK policy in terms of patch tests, clients always must have 24h gap between consultation and the first treatment. Please understand, that the reason of this procedure is your health and safety. We will add clearer information on our website.
We charge deposits for our bookings to keep our schedule clear to see you. Not showing means we miss out and with such short notice can’t replace your slot with someone else. That is why we kindly ask you to give us sufficient notice as a courtesy to both our therapists and other clients. We can then help you to reschedule your appointment and find a more suitable time and date.

Thanks so much for bringing this issue to our attention and please let me apologize for the unacceptable way in which you’ve been treated.

Kind regards,
Evliss Laser Clinic

Rated 5 out of 5 stars

I went for an armpit laser hair removal…

I went for an armpit laser hair removal here today. Lovely ladies, explained the procedure , and was very clean. The procedure itself was no problem at all. It can get a little hot when the cream absorbs but more cream gets added and it actually feels like a massage. Nice experience.

March 10, 2020
Unprompted review
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Rated 5 out of 5 stars

great place where they will take good…

great place where they will take good care of your hair. I was wondering whether to trust them but I do not regret it. I will definitely come back here My hair after the treatment is soft and delicate to the touch.
I recommend to everyone

February 26, 2020
Unprompted review
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Reply from Evliss Clinic & Academy

Hi Katarzyna!

Thanks so much for your response! We really appreciate the kind words and are looking forward to seeing you again soon :)

Rated 5 out of 5 stars

Great place

Great place! Would definitely recommend to anyone interested in getting Laser hair removal using the best technology in London Their MedioStar Laser really gets the best results and everyone was very professional and fun too!'

February 25, 2020
Unprompted review
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Reply from Evliss Clinic & Academy

Hi Aarti!

Thanks so much for your kind words! We're so happy you're treatment went well and are excited to see you again with us

Rated 4 out of 5 stars

TRY IT

I had lazer hair removal on my underarms and stomach and OMG it was amazing. There was barely any pain, just a minor pinch feeling. I was really nervous because I thought it would be painful but it really wasn’t I was so calm . I was practically chilling! I’m defo coming back here.. and I would call up and book to try for yourself!
The staff at Evliss are also so friendly and chatty, they made me feel so relaxed.

February 23, 2020
Unprompted review
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Reply from Evliss Clinic & Academy

Thank you so much Anuja!

Your words mean the world to us! We're so happy you're treatment went well and are excited to see you again with us

Rated 5 out of 5 stars

I was made feel very comfortable

I was made feel very comfortable, staff are very professional and helpful.
Would definitely recommend! Best place to be!

February 7, 2020
Unprompted review
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Reply from Evliss Clinic & Academy

Thank you so much Veronika! It was so great having you with us at the Clinic the other day and we are so happy that you had an amazing time !

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Rated 5 out of 5 stars

Evliss clinic are so professional

As a black woman I’m very conscious about skin. I’ve always wanted to do laser treatment but didn’t just know where to start with so many options. However Evliss made the process much simpler for me. From treatment to conversation the entire process was smooth sailing!

February 5, 2020
Unprompted review
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Reply from Evliss Clinic & Academy

Hi Jenna! Thank you so much for your kind words! We are so happy that you had a great experience with us and grateful that you chose to get your Laser done here at Evliss :)

Rated 5 out of 5 stars

Evliss Clinic was amazing

Evliss Clinic was amazing! I was so happy to FINALLY get laser done and not have to shave ever again! I had to wait a little bit while they got the room ready for me but other than that everything was perfect. I was a little bit scared of the pain at first but when I started the treatment it only really felt like a slight tingle.
Best Clinic I ever seen so far.

February 4, 2020
Unprompted review
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Reply from Evliss Clinic & Academy

Thank you so much Adrien! We were delighted to have you come in today for your treatment and look forward to seeing you again next month!

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