No custommer service
No custommer service, unexpected high payments via direct debit, very expensive electricity and gas. True company from hell.
February 14, 2024
Unprompted review
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Company details
Written by the company
Die Energieversorgung Mittelrhein AG (evm) und ihre Tochtergesellschaften stehen für eine sichere, nachhaltige und zukunftsorientierte Energieversorgung im nördlichen Rheinland-Pfalz. Als kommunal verankerte Unternehmensgruppe verbindet die evm zuverlässige Daseinsvorsorge mit der aktiven Gestaltung der Energiewende und trägt damit zur Zukunftsfähigkeit der Region bei. Die evm versorgt Privat-, Gewerbe- und Geschäftskunden mit Energie und entwickelt ganzheitliche Lösungen unter anderem für Wärme, Photovoltaik und Elektromobilität. Gleichzeitig treibt sie Ausbau erneuerbarer Energien, nachhaltiger Wärmelösungen und leistungsfähiger Stromnetze voran. Ihr langfristiger Anspruch ist es, Energie zunehmend dort zu erzeugen, wo sie gebraucht wird: in der Region. Rund 1.100 Beschäftigte arbeiten in der evm-Gruppe für eine sichere Versorgung und eine nachhaltige Energiezukunft. Zur evm-Gruppe gehören unter anderem die Energienetze Mittelrhein GmbH & Co. KG als Netzgesellschaft, die evm Service GmbH als Handwerksbetrieb und die KEVAG Telekom GmbH. Zudem ist die evm Betriebsführerin der Vereinigte Wasserwerke Mittelrhein.
Contact info
Ludwig-Erhard-Straße 8, 56073 , Koblenz, Germany
- 0261-402 11111
- serviceteam@evm.de
- www.evm.de
4.1
Great
288 reviews
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I wish I could give zero or negative stars
I wish I could give zero or negative stars. They charged me a lot of money when I changed the contract. They did not inform me that changing the contract will cost me this much. They revised all the payments for previous months and I had to pay round about 200 euros lump sum for extra costs. And then they charged me 60 euros for 100 KW electricity for the no-contract period when I did not have any contract from any company.
When I asked them, electricity was way too cheaper if I had taken their offer.
I am still feeling regret and posting this review to help the future unlucky customers of EVM.
September 5, 2023
Unprompted review
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