Evo Cues Reviews 58

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, finding them to be excellent and well-made. Many people are also very satisfied with the pricing, considering it reasonable and offering great value for money. The ordering process is frequently described as easy and efficient, with products arriving quickly. However, some customers experienced issues with their orders, such as missing items or the leather wrap on a cue peeling off shortly after purchase. A few other people also felt that the shaft of a product was too thick.

What people talk about most

Product

Users describe positive interactions with product, expressing satisfaction with its quality and performance.... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent quality of the... See more

Price

People report positive experiences with price. Customers consistently praise the affordability and value,... See more

Value for money

Consumers are highly satisfied with the value for money, consistently describing products as outstanding and... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the quick delivery, with some receiving... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The ease of ordering. The two cues I ordered came quickly. They are both beautiful. I have just start using mine and I absolutely love it.

Company replied


Company details

  1. Billiards Supply Store

Written by the company

EVO is a brand owned by Carbon Billiards Co., Ltd., a proudly Vietnamese company. All EVO products are designed, engineered, and manufactured entirely in Vietnam. The name EVO comes from Evolution — a symbol of progress, innovation, and transformation. EVO cues are crafted using ultra-durable materials such as carbon fiber and fiberglass, delivering outstanding durability and elite performance. EVO’s Core Advantages: • Signature Design – Creates bold personal style • Unmatched Performance – Built for serious play • Competitive Pricing – Smart, accessible value EVO isn’t just a cue — it’s a leap forward for players who dare to evolve.


Contact info

  • N03-T1 Spring Tower, Gold Season, 47 Nguyen Tuan Street, Thanh Xuan District, Hanoi, 100000, Hanoi, Vietnam

  • cs@evocues.com
  • evocues.com

4.3

Excellent

TrustScore 4.5 out of 5

58 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

After my vintage Viking had its ferrule…

After my vintage Viking had its ferrule break in half…. I decided to get a 2nd cue. I did some looking around and wasn’t looking to hit the pocket too hard. I came across Evo’s ads, dug in a little bit, read some reviews, and found a design I liked. I ordered the Crystal Ember Vein. The price was right for a stick I don’t know much about. Plus the Black Friday sale. After ordering I noticed the MaxBing Esition that had some add-on accessories. I messaged EVO about upgrading my order. They quickly got back to me, adjusted my order, and sent me tracking info. During my wait, I chatted with them a few more times. Very responsive and helpful customer service team. I got the stick 6 days from ordering. The tip came nickel-curve and ready to chalk up. Took it to the tables and had a blast. Not sure how this sounds to you but I’m trying to say a good thing here: it felt like I was holding a stick of butter but that butter was driving a tank. Smooth stick, great feel, the tip sends the spins like you want them to. Superb stock and for the price….. I can justify the semi-blind purchase. Thinking about their break cue next. Thanks EVO. -darryl h.

November 23, 2025
Unprompted review
Rated 5 out of 5 stars

I love this cue

I love this cue. I purchased the Gemstone. Beautiful workmanship. Smooth glide, shoots straight. Team mates impressed. Would recommend to others.

October 20, 2025
Unprompted review
Evo Cues logo

Reply from Evo Cues

Thank you so much for your kind words! We’re glad to hear you’re enjoying your cue. That means a lot to us! 🎱

Rated 5 out of 5 stars

Best brand of Pool cues on the market

Love the quality of EVO cues and products. I first purchased my EVO Crystal cue and found it well balanced and my game actually improved much dismayed by my competitors. It is a beautiful cue. I have just purchased my Break cue from EVO and added some weight from the weight kit and it has a punch! I am so happy with my team of Sticks. Some of my competitors have told me that they are switching to EVO. Quality that can't be beat!

September 25, 2025
Unprompted review
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Reply from Evo Cues

Thank you so much for your kind words! We’re glad to hear you’re enjoying your cue. That means a lot to us! 🎱Wishing you continued success in every matches you play. Don’t hesitate to reach out if you ever need anything.

Rated 5 out of 5 stars

Good Quality Cue

Very nice cue. Good quality, nice balance and very solid play. The tip seems durable and overall play is quiet good.

September 11, 2025
Unprompted review
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Reply from Evo Cues

Thank you so much for your kind words! We're thrilled to hear that you’re enjoying the item.

Rated 5 out of 5 stars

Very nice cues quality made an shoot s…

Very nice cues quality made an shoot s straight id consider buying more of them

September 12, 2025
Unprompted review
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Reply from Evo Cues

Thank you so much for your kind words! We’re glad to hear you’re enjoying your cue. That means a lot to us! 🎱

Rated 5 out of 5 stars

Great cue and price.

I play a lot of pool thought I would take a chance on Evo cues.
I 🤣 with my choice. I love the way it hits and feels. No disappointment here.

September 3, 2025
Unprompted review
Evo Cues logo

Reply from Evo Cues

We truly appreciate your feedback! It’s wonderful to hear that you love your cue. Wishing you many great games ahead!

Rated 5 out of 5 stars

I just love this cue

I just love this cue, prefer it over some of my other more expensive cues.

July 24, 2025
Unprompted review
Evo Cues logo

Reply from Evo Cues

Thank you so much for your kind words! We’re glad to hear you’re enjoying your cue. That means a lot to us! 🎱

Rated 5 out of 5 stars

I order my cue on 7/2/25

I order my cue on 7/2/25. It ship out 7/7/25. UPS would delivery on 7/15/25 never happen They lost my cue.
I email Customer service (Andrea & Agnes) was very understanding. They check with UPS and they sent out a new cue at NO CHARGE.
That's a great company that stand behind their product.
The cue is very nice and shoot very well. I would order again if needed.

July 15, 2025
Unprompted review
Evo Cues logo

Reply from Evo Cues

Thank you for taking the time to share your experience. We truly appreciate your patience and understanding while we worked with UPS to resolve the issue. We’re glad to hear the replacement cue arrived safely and that you’re enjoying it. Your satisfaction means a lot to us, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

Unfortunately the shipment was lost but…

Unfortunately the shipment was lost but dealing with the carrier and EVO was two different stories. UPS was difficult to work with not till I escalated the email to VP did I get resolved. EVO was excellent thru all communicated and once claim was discharged sent my replacement cue right away. Looks good plays great just need more time playing to be honest review. The company came thru on all aspects of purchase.

August 6, 2025
Unprompted review
Evo Cues logo

Reply from Evo Cues

Thank you for sharing your experience. We truly appreciate your patience during the process. We’re happy to hear you’re enjoying the cue so far.

Rated 5 out of 5 stars

Awesome cue break and jump!

Awesome cue break and jump!!
Top notch customer service and product
Really nice quality at an affordable price
Very versatile and I’m very happy with purchase
Thanks again

July 27, 2025
Unprompted review
Evo Cues logo

Reply from Evo Cues

Thank you so much for your kind words! We're thrilled to hear that you’re enjoying the item.

Rated 5 out of 5 stars

Great cue with a solid feel

I received my cue a couple of days before my scheduled pool league. I got there a little early just to show it off and hit a few balls. I am very impressed with the feel and solidness of my cue. The carbon fiber shaft is crisp and responsive. I have cues worth thousands of dollars and this cue plays as good as those.

July 17, 2025
Unprompted review
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Reply from Evo Cues

Thank you so much for your thoughtful feedback! We’re thrilled to hear that your cue arrived in time for your league.
Wishing you continued success in your league. Don’t hesitate to reach out if you ever need anything.

Rated 5 out of 5 stars

Beautiful cue

Beautiful cue. Great value. Love the extension.

July 8, 2025
Unprompted review
Evo Cues logo

Reply from Evo Cues

Thank you so much for your kind words! We're thrilled to hear that you’re enjoying the cue and the extension.

Rated 5 out of 5 stars

EVO - Best Customer Service

I have been dealing with EVO cues via email for the past several weeks. Their customer service is the best. They respond quickly and answer the questions asked. They were very patient with me and I finally placed my order. I will follow up and review the cue once received.

July 1, 2025
Unprompted review
Evo Cues logo

Reply from Evo Cues

Thank you so much for your kind words. We also appreciate your patience throughout the process and look forward to hearing your thoughts once you’ve had a chance to try the cue.

Rated 4 out of 5 stars

The ease of ordering

The ease of ordering. The two cues I ordered came quickly. They are both beautiful. I have just start using mine and I absolutely love it.

June 27, 2025
Unprompted review
Evo Cues logo

Reply from Evo Cues

Thank you so much! We're glad that you love your cues. Wishing you many great games ahead!

Rated 5 out of 5 stars

Best Cue for the money IMO

I ordered the Crown series because I loved the look of the cue. I thought the maxbing woth all the accessories included was such a great idea. It came in a nice package and I was excited to hit with it. It hits so well! I love the radial pin which is the same pin my old custom cue had so I was already familiar with the hit. The time tip seems to be very responsive to the English i am putting on it. For the money I cant say enough about this cue.

June 17, 2025
Unprompted review
Evo Cues logo

Reply from Evo Cues

Thank you so much for your feedback — we're thrilled to hear you’re enjoying the Crown series! It’s great to know the cue hits well.

We truly appreciate your support and are glad the cue met your expectations!

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