Evolutionworldgroup Reviews 

Approved 2 claims, then never paid out. Conveniently went into liquidation after transferring all the assets yet won’t honour outstanding claims. Don’t waste your money with this lot.

AVOID!!!!!!
Do not give a penny to this joke of a company!!!! I wish I had seen these reviews a year ago when my warranty I got with my new car came to an end and I continued it for peace of mind
Luckily I haven't needed to claim as the car has been great but I am facing a dsg fault which is extremely costly and lo and behold you can not get in touch with this company!!! Phone number does not exist, website doesn't work and the email all bounce back and says do not exist. I even had emails from February where they were chasing me for a renewal so I responded back to this email to get in touch and guess what it bounced back as invalid email!!! How when I've communicated to it only a few months ago!!!! Take your money and do not provide a service, so now I'm facing 1500 pound repair with no chance of any claim. Opened a legal case with my bank! I even rang bumper who take the payments on behalf of evolution and they have no idea when they went into liquidation and have no information to provide and tell you to contact them when you can't!!! AVOID AVOID AVOID!!!

I had no one to recover me from the side of the M1 when I broke down, all because I trusted this JOKE of a company. I can’t believe I’m stuck paying Bumper for a service this company is refusing to give. No communication to us customers about the changes made, the phone line doesn’t connect, emails bounce back. As a first time driver, I’m not letting this knock my confidence down, but I am going to look into getting my money back this company has blatantly stolen from me. Absolute joke and a scam. GK Motors in Mansfield set me up with this company back when they were Evolution Warranties, speaking so high of them, but of course that was a load of rubbish. I hope we get our money back.

If i could give minus I would. Cannot get ahold of anyone. I have been advised to contact evolution worldgroup who do not respond. I am paying via Bumper who also cannot stop payments. This means I am paying monthly for a service that does not exist. Absolute joke of a place.

Evolution Warranties, a subsidiary of Evolution World Group, went into liquidation, I believe the same has happened with Evolution World Group. Emails aren’t responded to, phone number is disconnected, I paid for a warranty I won’t receive, none of this was communicated with me as a paid up customer.

Don’t engage with them.

Absolute scam of a company, paying for a service that i'm not receiving however if i block my payments from going out i will be the one in the wrong. Getting in contact is impossible i have emailed every working email address and the phone line doesn’t even call. stay far away

WARNING WARNING!!!!

This company is absolutely cheating you. Their old name was evoluton warranty. I am in the process of taking them to the COURT, but never use this brand!!!

I wouldn't bother using these. Like any other dodgy warranty company, they will find any way they can to avoid a payout. They refuse to pay out because I've had the repair done quickly, legitimately and conveniently for me to get my car up and running ASAP and to avoid any further damage to the vehicle by leaving the problem for longer. If I'd left the problem longer then they'd say I should have got it sorted sooner rather than later. I chose sooner but now they won't pay out because it was unauthorised. Unscrupulous terms and conditions here, there and everywhere. Avoid them at all costs.

The price I paid to get the repair done was fair and with a vat registered garage but this still isn't good enough for them. You can't win with them.

My direct experience was with Evolution Warranties Ltd, where an approved claim was not paid and I subsequently obtained a County Court Judgment before the company entered liquidation.

In researching this, I noted publicly available links between that company and Evolution World Group Limited, including similar branding, business activity and director involvement.

I have not purchased a warranty from Evolution World Group Limited, but I am sharing this information as part of my experience and research following the above issue.

WARNING ⚠️

Do not use this company evolution warranties has gone bust and telephone number not recognised now. This is the same persons and the same telephone number which is not connecting. Do not use

Rebrand of evolution warranties who have decided to liquidate there previous company and move to this one, recommend to go with any other warranty provider

Supposedly "Evolution Warranties" have gone into Adminstration, suddenly "Evolution World Group" appears. websites and product identical.

still waiting to be paid out for my claim back in Jan 2026. tried to ring the number on the Evolution World Group website, number doesn't connect as they haven't paid the phone bill! glad to know it isn't just Warranty claims they don't pay out on!!!

currently have a case with trading standards and in the process of raising a case through Small Claims.

Beware of this company. They've rebranded are are actually Evolution Warenties
They currently owe me £980 for an AdBlue repair on my Volvo V90, a claim they approved and I invoiced back in February.

I’ve since received an email confirming they’ve gone into administration, and judging by other reviews, I’m far from the only one left out of pocket.

The fact they appear to be deleting negative reviews & setting up another company to avoid damaging their reputation just shows a complete lack of accountability.

CON ARTISTS

Dealers and consumers, even employees of 'Evolution World Group' stay well away. This company is a 'rebrand' of 'Evolution Warranties' a company we used for years and then suddenly stopped paying out on claims, customer service was non existent and all we kept being told by Rob Davies was that it was because they grew too quick. We paid our last bill for nearly £4000 and a couple of days later our account manager called us to tell us the companies gone bust but to join there new company 'Evolution World Group'. Rob used to reassure us they're not going into liquidation to keep us paying while it comes to light he had already taken a step back from the company. Just take your business elsewhere, NOT WORTH THE RISK!!!

REBRAND FROM EVOLUTION WARRANTIES

Following the final response to my complaint, I was advised by Daniel Goss (Manager) that my warranty payment was scheduled for 11 March 2026.

It is now the 14 March 2026 and surprisingly I have still not received any payments from Evolution Warranties.

I would like to note that my invoice was submitted on 9 January 2026, a total of 64 days ago.

How it takes a company over 64 days to do something as simple as making a payment I do not know.

Companies house show that 6 directors have been terminated and Evolution Warranties has changed its company name Clear Cover Warranties which is already an established company who has made a post about this

Evolution Warranties Limited has also been subject to a Wind-Up Petition submitted by HMRC. These are publicly known details available to view on Caseboard ( Case Number - CR-2026-001496.)

You have also removed your google profile, I presume to hide the hundreds of 1 star reviews so you are able to keep taking people’s money without providing a service

I have since emailed asking why my claim as still not been paid despite being told it would be on 11 March but no response which I can’t say I’m surprised.

I logged an investigation with trading standards a few weeks ago, they requested my emails to Evolution Warranties including policy booklet, contract agreement and requested I let them know if Evolution Warranties failed to my claim payment which I have done so.

I have now submitted a letter before action to Evolution Warranties, if payment if not made within 7 days I will be issuing proceedings via HM Courts and Tribunals Service.

Reference number 1773-5240-2319-9930

Once again Evolution warranties, you have failed.

Absolute scam, misleading customers by starting a claim without informing me that a claim had started, then declining my claim stating the claim period (that they didn’t inform me had started) had expired. Don’t touch them with a barge pole, would give zero stars if I could.

Since my original review, I’ve noticed that Evolution Warranties now appears to be operating under the name “Evolution World Group.”

Because of this change, I think it’s important to share my full experience of what the company was / is, and what customers can realistically expect—particularly around the claims payment process.

Initial Experience (Positive)

To be fair and balanced:
The claims process itself was excellent
Communication during claim assessment was clear, professional, and responsive
The team were friendly and helpful
I’ve used the service more than once, though only proceeded with one repair
One issue turned out to be wear and tear (brake caliper), which was correctly not covered
On the claim I did proceed with, I was genuinely impressed.
If the process had ended there, this would have been a 4–5 star review.

The Problem – Payment Delay
However, the experience changed significantly after approval.
Claim approved: 15 October 2025
Now: 18 March 2026
Time elapsed:
~125 total days
~108 working days (including Christmas period adjustments)
The claim was passed to the financial team shortly after approval…
and since then, payment has simply not been made.

I have:
Followed up multiple times
Been told updates would be provided (they weren’t)

Submitted a formal complaint
Chased repeatedly via email (many unanswered)
Recent Developments
Around 3–4 weeks ago, I formally sent a Letter Before Action (LBA) stating that if payment was not made, I would begin legal proceedings.

I was promised a payment date of 18th March
I sent multiple emails beforehand to confirm this → no response

I even called on the day (18th)

I was told payments were made until 20:00.

The interaction felt dismissive

That date has now passed → no payment received
Current Position

At this stage:
I feel I have been mis-sold the product
I am out of pocket twice:
The cost of the warranty
The cost of the repair the warranty was meant to cover
I genuinely cannot see any option now other than to proceed with legal action.
Concerns for Other Customers
I was surprised to see many recent 5-star reviews on the original companies trust pilot and green this refreshed is too get away from bad press.

The positive reviews seem, mainly appear to focus primarily on the recovery/breakdown aspect, which I haven’t needed to use.

However, based on my experience with claims payment, I would strongly advise caution.

Given:
The delays
The lack of communication
Similar reviews describing the same issues
…it raises a serious concern:
Is this a company struggling financially and relying on new customers to fund previous liabilities?

I obviously cannot confirm that—but based on my experience, it’s a concern worth highlighting.

Final Thoughts
If payments were made within a reasonable timeframe (e.g. 30–60 days), this would be a solid product.
Instead, after:
Over 100+ working days waiting
A missed promised payment date
Repeated ignored communications
…I have no confidence in the claims payout process.
Conclusion
I cannot recommend this company based on my experience.
If you are considering purchasing a warranty through Evolution Warranties / Evolution World Group, I would strongly suggest:
Carefully reviewing recent claims-payment feedback
Considering whether you are prepared to pursue legal action to recover funds if needed

Currently at a three...

What does this re branding mean for those with a product, current waiting on payouts?

We are Evolution Warranties, rebranded, recreated into Evolution World Group! We have taken the best service to a new level to provide to our customers