EVOLVED Reviews 

Very good quality product. Fitted perfectly. Only minus was the orange button on a dark blue cover

Purchased phone case, lasted 5 weeks before cracking on the back with no dropping/damage experienced. Requested refund or exchange and told out of of 4 week warranty. Would not recommend this company - very poor quality

I received the product a bit delay but its worth the expectation. The orange metallic mag case had pretty blended well to my orange iphone 17 pro max.
I recommend the product but next time make delivery on time but overall its good!!

I purchased a keyboard case for the Apple iPad Pro that cost £131, so I expected a premium-quality product. However, only a couple of days after receiving it, I started experiencing intermittent issues with the touchpad. It would randomly stop working for 10–15 seconds at a time before functioning again.

For a product in this price range, that is completely unacceptable, so I decided to return it. The return was declined because they requested a video showing the issue. I shop online frequently, and I find this policy very unusual. I explained multiple times that the fault is intermittent and extremely difficult to capture on video, but that made no difference. I believed my rights under the Consumer Rights Act would allow me to return a faulty product, but apparently not in this case.

The product is clearly not worth the price. If you want a cheap, plastic, temperamental product that is also very difficult to return, then this is the right place for you.

I also noticed the other one-star reviews, and there seems to be someone trying very hard to defend the company and its products in the responses. If you run a genuinely good business, you shouldn’t need to do that. Some of the replies are honestly quite pathetic.

I don’t like the lines that are on my screen

Ordered - took forever to receive and then they had sent the wrong size case- checked to make sure what i ordered - requested return- DENIED! Contacting my bank to refute charges! They obviously could case less about their reputation! DO NOT USE THIS COMPANY- it ships from another country even though the shipping label states HILEAH FL

I sent a picture as requested “as proof” showing the sent case is too small…. No response! HORRIBLE HORRIBLE SERVICE!

Update; insist on replacing the case rven though i have requested return and refund. Stalled with multiple emails requesting pics, confirmation of my phone type…

DO NOT PURCHASE FROM THIS COMPANY!

Update-5/28/26- received an email after requesting a return/refund responding yo their email they were sending me a replacement- in this email they stated they can’t accept returns of items that have been opened!! I had to open it to see that it didn’t fit AND THEY REQUIRED PICTURES SHOWING PROOF IT DIDN’T FIT! UNBELIEVABLE!

Case looks good, until you drop it. £30+ for a case that can’t withstand a pocket height drop, for £5 or less I can understand the poor quality, but for £30+ the case should be more durable than it is. I emailed the company, they responded to told me I have used the case incorrectly. Poor product, go to shein instead for £1!

Update: now they respond saying they didn’t say used incorrectly - here is their message (copy and pasted) -

Based on our technical team’s assessment, it appears that the case was applied or used incorrectly, which caused damage during the process.

It’s great lightweight but strong. I was worried it would block the signal but it actually has holes to let the antennas grab the signal. I was also worried about the mag safe maybe not working like a lot of cheap cases but it’s actually really good. It starts charging as soon as it touches the charger even with my stickers on it! Only thing is that I would like it to be more seamless around the gap an be more flush where the side hooks and top release hook connect but it’s minimal. 9/10

I ordered a metal phone case from this company in January of this year. By the second month the paint was visibly coming off and dust and debris was getting into the case and distorting the camera lens. There’s also no structural support in the middle of the case where you might use a MagSafe mount so when you pull the magnet off it separates the front and back of the case. By the third month of owning, cracks were showing up in the back of the case around where try camera lenses come out (3 cracks). By the fifth month, the clips holding the bottom of the case together have broken off and I have to use duct tape to hold it together. Company informed me that they will not replace the case or refund. Strongly advise you to look elsewhere for a quality phone case.

Ordered a iPad Pro case and they sent the wrong item. The refuse to take a return even though I would have to pay for the return mail. It took a month to arrive. They have suggested that I made the mistake and despite photos of the iPad with serial and model numbers they still refuse to accept a return or a refund. Do not deal with this company.

Updated 06/05/26
You say my warranty was declined and that "Our team reviewed the information provided based on the visible damage pattern". If a case for an iPhone is not built to withstand any type of drop - what is the case actually for? This is the fundamental reason people purchase cases for their phones - and if the case itself cannot even withstand a small drop - then it has no value whatsoever. The Consumer Rights Act 2015 makes it an implied term of the contract I have with Evolved Chargers that goods you are selling are to be as described, fit for purpose and of satisfactory quality. I would say that these cases are not fit for purpose or of satisfactory quality.

And why is it you respond to TrustPilot reviews so quickly when you take so long to respond to support emails?
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Bought the iPhone 17 pro max case and received it on 24 April. The area covering the camera lens shattered after a fall of the phone off a very low coffee table. Reported this to Evolved with photos. They followed up and asked for a video which I provided. I have now been told "Based on our technical team’s assessment, it appears that the case was applied or used incorrectly, which caused damage during the process. Unfortunately, this type of issue is considered man-made damage and falls outside the scope of our standard warranty."

Two things about this response:

1) Not certain how a technician can determine from a photo or video that the product was applied or used incorrectly. What exact use is there of this product other than to attach it to your phone as a case?
2) I have owned various models of iPhones since they were first launched and most often have used after market cases with no issue. I know how to apply a phone case so the comment about incorrect application is quite ridiculous.

Needless to say I have raised a dispute with my bank to reverse the charge due to the product being faulty and the lack of support/acknowledgement of this issue from Evolved.

iPhone 17 pro phone case looks impressive but the quality is poor. There is a constant creaking sound when talking on the phone. The gaps where the case assembles over the phone are large and dirt ingresses through the case. The case partially obstructs the 0.5 zoom camera essentially cropping off the corners of the view. I’ve tried contacting customer support multiple times to discuss the issues and they neglect to correct the issues.

The products are inferior substandard and a waste of money. I paid £85 for a case that I cannot use and a charger that doesn't hold a charge. Despite asking for my money back several times and telling them I am not giving them any more money, this is the latest email they send me. They are truly incompetent and a scam company in my opinion.
Evolved chargers say:
I truly apologize for the inconvenience this has caused you.

After carefully reviewing your case, our management has agreed to send you a new replacement. The shipping fee will be completely free, but we kindly ask that you cover the replacement cost of 10 USD.

Once you confirm your current address, I’ll send the invoice right away so we can arrange your replacement without delay.

Thank you so much for your understanding and patience — we truly appreciate it.

I bought a typefold case for an ipad only to receive ibox 11 new concept folding keyboard.A simple matter I thought, to inform the company and secure the correct product. Evolved Chargers response was to ask me to provide details about my Ipad? So AI has got this wrong I assumed and clarified the problem. I was asked to provide photographic evidence which I was happy to do.
Evolved Chargers, despite this evidence informed me I had received the correct product and the matter was now closed. WOW!! What absolutely appalling customer service.DO NOT BUY FROM THIS COMPANY would be my advise.

Honestly, the phone case is really poor quality, and the customer support is just as bad. I wouldn’t recommend wasting your money on this. A lot of the positive reviews seem fake, which makes it even more frustrating. Total waste.

What a terrible product. For the RRP to be has high as it is and still paying $60 with 50% for a phone case you would expect some reasonable quality. What I got was a cheap plastic phone case that broke within 2 days. I reported the issue to them and the customer services has been terrible. They stated it was “outside the 30 day warranty period” even though a made a claim around 12 days after purchase. Scam you might as well buy off temu.

This company are scammers.
It’s a dropshipping business model.
I bought a car charger that was heavily advertised as a premium product and MagSafe compatible and the advertising images used the MagSafe brand. I needed a car charger and holder that is strong enough to hold an iPhone 16 Pro max. The product cost €86 and when it was drop shipped from China to Ireland, I opened the external packaging and knew immediately it was a cheap generic item from China so therefore didn’t open the actual box itself.
A reverse google image search confirmed my fears; the item is on sale in Walmart for USD9.99.
I’ve spent 10 days trying to get a return label, sending photographs of the unopened box and being sent around in circles by Customer Service.
I am now processing a chargeback through my bank.
AVOID AVOID AVOID
This company is run by fraudsters…

It was all very quick and concise. Didn’t get the answer I was after in terms of a new cover, but at least I wasn’t my left hanging around to find out!!

Update - unsurprisingly- still nothing from Evolved! If there was 0 I would use it….
I bought a protective cover for my iPhone. It does not fit correctly and has gaps at the top around the camera I sent off the same day with photographs to the company four days later they replied and asked for a video which I sent five days later, I received an email saying please don’t try and put a cover on with a cover on!
I replied saying that obviously I would not have a cover on while trying to cover on and received no response. so I sent a chaser. to receive an email saying that as it would be more than 14 days, they could not do anything.
Money back is not fulfilled. Customer service is appalling. The product is worth.