EVOLVED Reviews 

1,739
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Evaluating 514 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the snug fit and stylish design of the phone cases, noting that the accessories match the device colors perfectly while offering strong magnetic connections. People also find the charging accessories very practical, mentioning that electronics charge faster and the compact stations are great for traveling. However, some customers also noted issues with product durability, stating that clips and latches broke shortly after purchase. A few people experienced significant delivery delays and found the customer service unhelpful when trying to resolve issues or secure replacements for faulty items.

What people talk about most

Product

Clients share ambiguous opinions on product. While some reviewers praise the good quality and functional... See more

Quality

Consumers find quality to be ambiguous, with highly mixed experiences reported regarding product durability... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, showing stark division in their experiences. While... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a clear divergence in... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers report quick shipping times,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Bought a case, I wouldn’t recommend a metal case as it acts as a signal blocker, iPhone 17 pro max went from 5G to E with the case on and as soon as I took it off 5G comes back. Not impressed

Company replied

Rated 3 out of 5 stars

Purchased the orange case for 17Pro Max. It lasted 32 days before I fell from my hand to the ground. The screen cracked and is toast. They fail to mention you need a screen protector for the scree... See more

Company replied

Rated 4 out of 5 stars

I purchased a metal case for my iPhone 15 Pro Max. The MagSafe magnet is very strong and the phone fits very snuggly in the case and I love the bright orange color. What I didn’t like was the slippery... See more

Company replied

Rated 4 out of 5 stars

I received the product a bit delay but its worth the expectation. The orange metallic mag case had pretty blended well to my orange iphone 17 pro max. I recommend the product but next time make deliv... See more

Company replied


Company details

  1. #105 of 114 best companies in Electronics Store

Written by the company

POWERING THE FUTURE OF TECH ⚡️


Contact info

3.0

Average

TrustScore 3 out of 5

2K reviews

5-star
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Asks customers to review

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Replied to 99% of negative reviews

Typically replies within 24 hours

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3.0

All reviews

(1,739)

503 reviews in the last 12 months

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Rated 1 out of 5 stars

Magsafe case design defective

Magsafe Metal case just falls apart when its pulled off a magnetic charger or I pull my magsafe wallet from it. Have spent over a month trying to get a refund and have sent them multiple videos of the case coming apart during normal usage but they refuse to refund my money for this case or to acknowledge any issue with product.

The non-magsafe case would function fine, if you're into that, but you should probably just avoid this company. Bad business practices.

April 14, 2026
Unprompted review
EVOLVED logo

Reply from EVOLVED

Hi Marcus,

We’re really sorry to hear about your experience — this isn’t the quality we aim to deliver. The case should absolutely hold up during normal MagSafe use.

We’d like to make this right. Please email us at support@evolvedchargers.com with your details, and we’ll review your case and sort out a solution as quickly as possible.

– The Team

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Rated 1 out of 5 stars

Do not buy from this company…

Do not waste your money with this company
They have fake advertising showing a metal phone case then will send you a cheap plastic one and take no accountability for it. Absolute rip off and joke. Do not fall for it like I did.

And do not listen to their reply either. There is nothing metal about it. It is a regular one piece plastic case!

March 23, 2026
Unprompted review
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Reply from EVOLVED

Hi Amanda,

We’re sorry to hear you’re disappointed. We want to clarify that the case is designed with a metal frame/edge and a durable plastic back, as outlined in the product specifications on our website.

That said, we understand expectations can differ, and we’re always here to help. If you’d like, please reach out to us at support@evolvedchargers.com and we’ll be happy to assist you further.

– The Team

Rated 1 out of 5 stars

a while ago i purchased an air duster…

a while ago i purchased an air duster from them which would end up in a empty box. i contacted them and even made a complaint and got a response, but then they switched it up by saying the package was delivered to me. yes the package was delivered but the item wasnt inside! then they wanted me to pay an extra $51 for a replacement! just refund this, because the back and forth between the terrible customer support is time wasting for both and I will definitely not pay $51 just for a replacement. then they responded i was out of the 30 day warranty period? i literally was in contact with them outside that window and they provided a replacement for an extra $51? make it make sense.

update: they still want me to pay an extra 51 for it

August 17, 2025
Unprompted review
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Reply from EVOLVED

Hi,

We’re really sorry to hear about your experience — this is not how things should be handled.

If your package arrived without the item, we completely understand how frustrating that is. It sounds like there may have been a breakdown in communication regarding the replacement and timing.

Please email us at support@evolvedchargers.com with your order details and mention this review so we can take another look and work toward a fair resolution.

– The Team

Rated 5 out of 5 stars

The customer service representative…

The customer service representative helped me out and I had the right size screen protector and case shipped to me even though I made an error ordering the wrong size screen protector and case for my phone I have a new set on the way to me I appreciate the amazing customer service from evolved chargers you guys are fantastic thank you so very much can’t wait to receive my items I’ll be sure to post them online and share them when they make it to me🥰🥰🥰❤️‍🔥❤️‍🔥❤️‍🔥

April 10, 2026
Unprompted review
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Reply from EVOLVED

Thanks for the great review! 🙌 We’re happy to hear you’re satisfied with Evolved.

Rated 1 out of 5 stars

Avoid at all costs if you value your money

Avoid at all costs if you value your money. Cheap products and even cheaper customer service. The least durable case I’ve ever purchased. Pieces snapped off while installing. No customer service report. I repeat STAY FAR AWAY!!

April 9, 2026
Unprompted review
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Reply from EVOLVED

Hi Jesse,

We’re sorry to hear about your experience — this is definitely not the level of quality or service we aim to provide at Evolved Chargers.

What you’re describing sounds very unusual, as our cases are tested for durability before shipping. It’s possible you may have received a defective unit, and we’d really like the opportunity to make this right.

We also couldn’t find any support request from you, so please reach out to us directly at support@evolvedchargers.com with your order details. Our team will prioritize your case and work toward a solution as quickly as possible.

We stand behind our products and are here to help.

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Rated 1 out of 5 stars

Absolute Con Artists!

I bought and received an iPad pro case. Obviously shipped internationally as it took a while to arrive. In the meantime, I found a different case I preferred and intended on returning this one once it turned up. When it did, my request was denied, with them saying they don't accept returns if the product has been opened. I never said it was opened, I said the opposite! The case was never opened and they're still sending me around in loops via email asking for photo proof, then asking why I want to return, then saying they don't accept returns if the item has been used, then saying they need proof....

Absolute con artists!

April 3, 2026
Unprompted review
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Reply from EVOLVED

Hi Jake,

Thanks for your feedback — we’re sorry to hear about your experience.

To clarify, if the case was not opened or used, we will of course accept a return in line with our policy. It sounds like there may have been some confusion during the email exchange, and we’d really like to resolve this properly for you.

Please reply to our support team with a clear photo of the unopened item, and we’ll make sure your return is processed as quickly as possible.

We appreciate your patience and the chance to make this right.

Rated 1 out of 5 stars

No response about a return, back won’t stay on

The case looks very good. But in real world use the back is not secured properly. Every time I take it loose from my magnetic mount the back pulls loose. I put it back on but eventually It will totally break. It shouldn’t do this, poor design. I requested a return through their website but have not received a response, almost a week. Last night it fell from my nightstand, 2ft onto carpet, the whole case came off, like exploded.

April 7, 2026
Unprompted review
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Reply from EVOLVED

Hi Mark, thank you for your feedback. We’re sorry to hear about your experience. That’s definitely not what we want from our case. If your product is damaged or defective, we will of course replace it. Please reach out to us at support@evolvedchargers.com
and our team will help you as soon as possible.

Rated 5 out of 5 stars

MagBank Universal Qi2 65W

I recently purchased a MagBank Universal Qi2 65W. This is an excellent, very flexible bit of kit that fully met my expetations. The service was excellent and comunication was swift, informative and acurate.

April 9, 2026
Unprompted review
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Reply from EVOLVED

Thanks for the great review! 🙌 We’re happy to hear you’re satisfied with Evolved.

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Rated 5 out of 5 stars

The phone holder works great

The phone holder works great. Sticks to semi smooth wood desk as well as other items you might need to stick it to and magnet is excellent to hold iPhone 15 pro

April 8, 2026
Unprompted review
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Reply from EVOLVED

Thanks for the great review! 🙌 We’re happy to hear you’re satisfied with Evolved.

Rated 1 out of 5 stars

Case broke after 2 months

Case broke after 2 months. Seemed fine when arrived (after a long delivery) however the back of the case no longer clicks onto the rest of the case causing phone to fall out. Looks good on adverts but cheap design and materials. I’d expect a £30 case to last nearly as long as the phone. Company didn’t want anything to do with rectifying issue. Don’t waste your money.

March 30, 2026
Unprompted review
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Reply from EVOLVED

Hi John, thank you for your feedback. We’re sorry to hear about your experience and understand your frustration.

Our cases are designed for everyday use, but over time their fit and structure can be affected by heavy wear or accidental drops, which may impact how securely the parts stay attached. That said, they should still meet a good standard of durability, so we’re sorry this one fell short of expectations.

We also regret that you were unhappy with the support you received. Please reach out to our customer service team again with your order details and photos of the case, and we’ll be happy to review it further.

Rated 5 out of 5 stars

Great case! Great Color! Great Customer Service!

Great case, great color. Also amazing customer service. I was originally sent the wrong item, but my issue was quickly resolved.

April 7, 2026
Unprompted review
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Reply from EVOLVED

Thanks for the great review! 🙌 We’re happy to hear you’re satisfied with Evolved.

Rated 1 out of 5 stars

Buy with caution

Update 14/4: Having sent photos and videos to customer support, they wrote back to tell me that they could see my phone already had a protective covering (it hasn’t), which is why their case didn’t fit properly. They also told me not to use ‘excessive pressure’ (I wasn’t). So here we are… apparently it’s all down to customer error and they are not taking any responsibility for their product. I am still requesting a full refund.

Update 8/4: Contacted Evolved Customer Service via the contact form on their website, quoting order number and requesting a full refund.

Looks like a great idea and the product seems nice when it arrives…. Although it took a very long time (assume shipping from China). Sadly though the ‘precision engineering’ is not so great and it doesn’t easily snap onto my phone. At least one of the buttons on the case is out of line and has very sharp edges, meaning that it has slightly scratched my iPhone when I tried to fit it and essentially it’s unusable. I stopped trying when I realised what was happening in order to minimise the damage. Sadly, cannot recommend.

April 7, 2026
Unprompted review
EVOLVED logo

Reply from EVOLVED

Hi Ms. Paula Jones, thank you for taking the time to share your experience. We’re very sorry to hear the case arrived with poor button alignment and sharp edges, and especially sorry that it may have scratched your iPhone. That’s absolutely not the standard we aim for.

We also understand your frustration with the long delivery time. Your feedback has been noted and shared with our team so we can review both product quality and shipping expectations more closely.

Please contact our support team directly with your order details and photos of the issue so we can make this right for you.

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Rated 5 out of 5 stars

I honestly like it the fact that the…

I honestly like it the fact that the case is strong I love it and I am already ordering two more plus you know they made two new colors and I like it makes my phone look more tactical

April 5, 2026
Unprompted review
EVOLVED logo

Reply from EVOLVED

Thanks for the great review! 🙌 We’re happy to hear you’re satisfied with Evolved.

Rated 1 out of 5 stars

Case broke within 8 weeks of purchase

Case broke within 8 weeks of purchase, despite being marketed as a shock proof case.
Company offered no refund/ no repair/no discount on a replacement.

February 4, 2026
Unprompted review
EVOLVED logo

Reply from EVOLVED

Hi Daniel, we’re sorry to hear you were disappointed with your experience.

Our cases are designed to provide strong protection, but no case can guarantee complete prevention of damage in every situation, especially after extended use or impact-related wear. Our warranty covers manufacturing defects within 30 days of purchase, but it does not cover damage caused by drops, accidents, or general use over time.

We understand your frustration and appreciate your feedback, as it helps us improve both our products and our communication. If you’d like, please contact our support team again with your order details and we’ll be happy to review your case once more.

Rated 1 out of 5 stars

Company keeps deleting social media…

Company keeps deleting social media comments rather than addressing the issue.
Seriously slow delivery making me wish I never wasted my time & money.

April 4, 2026
Unprompted review
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Reply from EVOLVED

Hi Oli, we’re sorry to hear you feel this way.

We understand how frustrating slow delivery can be, and we apologize if your order did not arrive as quickly as expected. If you no longer wish to keep the item once it arrives, you’re welcome to return it in line with our returns policy.

Regarding social media, we do remove comments that are considered spam, abusive, or duplicate, but we do not remove genuine customer feedback simply because it is negative. We always welcome real feedback and take customer concerns seriously.

If you’d like help with your order, please reach out to our support team with your details and we’ll be happy to look into it.

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Rated 5 out of 5 stars

Great product and fits my phone…

Great product and fits my phone perfectly I will buy it any day at any time

March 24, 2026
Unprompted review
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Reply from EVOLVED

Thanks for the great review! 🙌 We’re happy to hear you’re satisfied with Evolved.

Rated 1 out of 5 stars

Scammer company

Scammer company. No way to cancel or change order. Customer services not respond. Avoid

April 3, 2026
Unprompted review
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Reply from EVOLVED

Hi V,

We’re sorry to read your review, but the information in it is not accurate.

Orders can be changed or cancelled as long as you contact us before dispatch. Once an order has been shipped, it can no longer be changed, but it can still be returned according to our return policy.

Our customer service team does respond to inquiries and is always happy to help.

Kind regards,
Customer Support

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