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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, most reviewers were somewhat happy with their experience overall. Many customers express significant dissatisfaction with the company's subscription practices, particularly concerning automatic renewals without prior notification. People report being charged for annual subscriptions they no longer use, often without receiving any reminder before the payment is taken. The app itself is frequently described as basic, with some users finding the content and programs underwhelming. The majority of customers also report extremely poor customer service, citing unhelpful responses and a lack of willingness to issue refunds for unused services, even when contacted immediately after charges occur. Some people also felt that the company's policies are inflexible and that there is a lack of genuine care for their customers.

What people talk about most

Subscription

Users describe negative interactions with subscription, primarily due to unexpected auto-renewals and a lack... See more

Application

Consumers find the app to be a negative experience, primarily due to issues with auto-renewal and poor... See more

Payment

Reviewers highlight negative aspects of payment, primarily expressing frustration with unexpected... See more

Customer service

Clients share negative opinions on customer service, with many expressing frustration and disappointment due... See more

Refund

Customers consistently express disappointment with the refund process, citing the company's inflexibility and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Very basic programmes and very basic apps. Just get one session with a PT with the price you pay who will be more helpful for workouts.

Rated 2 out of 5 stars

Very basic app with very basic content. Could definitely get more out of one PT session for the amount you pay for this app. Subscribed via their website as I had a discount, not knowing the o... See more

Rated 1 out of 5 stars

I haven’t used this program in a year and didn’t find it worthwhile in the first place. There was no renewal reminder or warning before I was charged $59.99 again. I contacted support immediately, but... See more

Rated 1 out of 5 stars

Very annoyed I subscribed in 2025, stopped using it in July 2025. I deleted my account on the app, but because I had originally set my account up on the Website, they have charged me an auto r... See more


Company details

  1. Fitness and Nutrition Service

Written by the company


Contact info

2.9

Average

TrustScore 3 out of 5

674 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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2.9

All reviews

(674)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As a 47 year old

As a 47 year old, mother of 2 college kids, I had let myself go. I have finally arrived at the time in my life when it’s time to put me first. I was struggling to gain control of my weight and was afraid of the gym until I found this app. I can’t thank EvolveYou enough for getting me back on track. When I walk in the gym, I know exactly what I’m going to do and EvolveYou has my workout ready for me. Since August 2023, I have dropped 10-12 pounds and lost inches in all areas of my body. I went from size 10 jeans to size 4-6. I couldn’t be happier.

April 6, 2024
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Reply from EvolveYou

Hi Jaime, thank you for taking the time for this review and sharing your journey so far! It's amazing to read and you should be so proud of yourself and how far you've come! Keep smashing it, we'll continue to be here to support you and cheer you on!

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Rated 5 out of 5 stars

A gym must have

I’ve been seeing progress and stay consistent in the gym for 5 years now! Cannot recommend enough

April 4, 2024
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Reply from EvolveYou

Hi! Thank you for your review. You should be so proud of yourself for staying consistent and your progress so far, keep smashing it!

Rated 1 out of 5 stars

Please be careful when you do a…

Please be careful when you do a purchase from the app. I wanted to try the monthly subscription and they charge me the price of the yearly subscription. I am a student and they left me with no money to finish the month. I have never used the app and I cancelled the subscriptions like the minute after I got the notification from my bank telling me that they took 112 euros instead of 20 euros. Apple tells me that I have to solve it with the app and they tell me to solve the problem with apple. So they will keep the money even with the proof that I clicked on the monthly subscription option.

April 18, 2024
Unprompted review
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Reply from EvolveYou

Hi Maria, thanks for your feedback. We've reviewed your query and account activity and can see the yearly subscription was chosen at the checkout stage. The 'per month' amount is shown for your reference to compare value on a monthly basis, however this is billed as one yearly payment. Unfortunately, we have no access to payment information for purchases made via third party providers, so this would be down to the discretion of Apple themselves.

Rated 5 out of 5 stars

easy to follow

Exercise are easy to follow but would prefer if you could choose base on goals. Eg. Weight loss. I've built more muscle than loosing fat. Amd more balance nutrition too to help with goals.

April 10, 2024
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Reply from EvolveYou

Hey Shaun, thanks for your review! It's amazing to see you're enjoying the app and find the exercises easy to follow. If you go to your dashboard, click change program, scroll to the bottom of the page and click 'help me decide' you can complete the quiz for the app to recommend a program based on your goals. 🙌

Rated 5 out of 5 stars

Everyday Flask

Beautiful water bottle. (ocean blue) I can't wait to use it in training. 💙🌊
Excellent quality

April 7, 2024
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Reply from EvolveYou

We're so glad you love it! 💙

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Rated 5 out of 5 stars

I would recommend to every girl to try

Great app, I am enjoying every single workout. It also helps me be consistent in my journey. I am so excited about news things coming soon, I really think the future updates will improve my sessions and I must mention that opening coaching hub for everyone is such a kind step Krissy decided to take. Appreciate a lot.

March 28, 2024
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Reply from EvolveYou

Hey Engle, thanks so much for your review! We're so pleased to hear you're staying consistent with your workouts, keep smashing it! 💪

Rated 5 out of 5 stars

The gym app that changed my life

Very informative gym app. Always caring about the community <3

April 3, 2024
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Reply from EvolveYou

Hi Dominic, thank you for your review! Community comes first for us and we're so glad that you are a part of it!

Rated 5 out of 5 stars

I absolutely love and recommend this app!

I absolutely love the app! I've been using for almost a year now and my favorite programs are the ones with Maddie! We need more and more and more haha!
The app has some glitches sometimes like when I go from one exercise to another, sometimes the video demonstration freezes and some exercises that I know that I logged before it says that are no entrance. I don't know if it's because it was an exercise I did last year, but I know the app itself is getting updated and I am very excited for it. Overall the app is amazing, affordable and it has a true meaning which is raising a beautiful community of strong women. Thanks for making this accessible for everyone and for including all kinds of women including new moms :)

March 27, 2024
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Reply from EvolveYou

Hi Rafaela, thank you for this lovely review. It's great that you've been loving the app overall and have some favourite programs from Maddie! We are constantly working on way to improve the app so we do appreciate your patience with this and your constant support. We have so many exciting new trainers, programs and updates coming this year that we're sure you'll love!

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Rated 5 out of 5 stars

This app changed my life

This app changed my life. It made me so much better for my health, my mental, my strength. I'd recommend it to anyone really, empowering in every way <3

March 26, 2024
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Reply from EvolveYou

Hi Lisa, thank you for your review. We are so happy to know that the app has supported you in more ways than one, will will continue to cheer you on!

Rated 4 out of 5 stars

Great app?

Great app? Would I recommend? Of course I recommend it. I've had nothing but positive experiences with this app so far. I love it.

March 26, 2024
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Reply from EvolveYou

Hi Leo, thank you for this review! We hope to continue to delivery a positive experience for you, keep smashing it!

Rated 5 out of 5 stars

Absolute Game-Changer 🔥

EvolveYou is an absolute game-changer! I've tried numerous workout apps in the past, but none compare to the seamless experience and results I've achieved with EvolveYou. The variety of workouts cater to all fitness levels, and the personalized plans keep me motivated and engaged. The interface is intuitive, making it easy to track my progress and stay accountable. Plus, the integration of nutrition tips and mindfulness exercises sets EvolveYou apart from the rest. I highly recommend it to anyone looking to level up their fitness journey!

March 22, 2024
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Reply from EvolveYou

Hi Kendra, we appreciate this great review. It's always lovely to hear how the app can truly support users in their fitness journey. We hope the app continues to help you smash your goals!

Rated 5 out of 5 stars

Best app

Best app. I thought I was doing good in the gym until I started a program and my body transformed

April 2, 2024
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Reply from EvolveYou

Hi Sydney, thank you for your review. Absolutely love hearing that the app has helped you elevate your fitness journey!

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Rated 5 out of 5 stars

Cheaper than PT

Brilliant app, easy to use and navigate. Loads of plans to choose from.

March 28, 2024
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Reply from EvolveYou

We've got something for everyone! Thank you for your review 😊

Rated 5 out of 5 stars

i love evolveyou!

The best and ONLY app you’ll ever need for transformation and consistency! I’ve fallen in love with this app and its trainers ever since I found it. It’s the only time i’ve ever actually been consistent and seen deal results! The trainers are real people and everything is backed!! Also LOVE the booty bands and lifting straps! They’re so cute and durable!!

March 27, 2024
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Reply from EvolveYou

Hi Yunuen, thank you for your review! It's so great to hear you are loving the app and even the fitness essentials we offer, we're so proud of you for staying consistent and we hope the app continues to help keep you on track! We have so many exciting updates to the app this year that we know you'll absolutely love!

Rated 5 out of 5 stars

2nd year on this app and the workouts…

2nd year on this app and the workouts are getting better and better. I recommend this to anyone from beginner to expert. Amazing 🤩

March 26, 2024
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Reply from EvolveYou

Thank you! And we've got so much more to come this year 👀

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Rated 5 out of 5 stars

A must have workout app

It has great content, excellent coaches, and great nutritional info, and it keeps you engaged with challenges, new workouts, and badges.

March 27, 2024
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Reply from EvolveYou

Thanks for your review and know we're always working on new things 👀

Rated 4 out of 5 stars

Evolve You has actually help me evolve…

Evolve You has actually help me evolve my fitness routine. I love exercising and no longer feel intimidated when working out in the gym. I can see visible difference and I feel better than I ever did in last 10 years.

March 27, 2024
EvolveYou logo

Reply from EvolveYou

Hi Kanishka, we love to hear that EvolveYou has been able to support your fitness journey! Keep smashing it!

Rated 5 out of 5 stars

Fast and professional

Very quick response from the team. Fast and easy checkout. Really fast delivery, and I live abroad.

March 26, 2024
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Reply from EvolveYou

Great to hear this and that you love your new fitness mat ✨

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