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Evosa Reviews 7

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TrustScore 4 out of 5

4.2

Marketing Agency
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Company details

  1. Marketing Agency
  2. Business Development Service
  3. Market Researcher
  4. Marketing Consultant

Written by the company

Harness the power of feedback from your customers, your colleagues and more to find out what is working well and where improvements need to be made - whatever your industry or the size of your business. Imagine unlocking hidden cost savings and boosting satisfaction by simply listening. We leverage feedback from across your organisation to pinpoint duplication, wasted effort, and areas for improvement - ultimately making you more efficient, more profitable and a great place to work. Evosa empowers organizations to drive efficiency and improve experiences by making feedback actionable. We systematically capture and analyse the Voice of Customer, employee and other stakeholders to identify cost-saving opportunities through the elimination of duplication, wasted effort and the implementation of targeted improvements. Evosa helps organisations collect feedback effectively, asking the right questions at the right moments, and analysing insights at scale to make continuous improvements to your products and processes quickly and cost-effectively. We'll find the right collection methods for you based on your budget and needs, starting from free solutions that you can get started with right away. Embed a customer-centric culture to set yourself apart from your competitors, and measure your performance with meaningful customer-led metrics to lower both your cost to serve and cost to acquire. All this is led by our founder and Chartered Marketer Mark Allaway - a CX conference speaker, article contributor and graduate of The CX Academy with over a decade of experience in Customer Experience, Marketing and Communications. Find out more at www.evosa.co.uk.

Contact info

4.2

Great

TrustScore 4 out of 5

7 reviews

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Rated 5 out of 5 stars

An excellent audience research project from start to finish…

Mark understood the brief for Southsea Food Festival and delivered a great research plan to understand our visitors on the day and our traders taking part. The final research findings were insightful, allowing us to make real time operational tweaks during the event. The final report was excellently presented for all our stakeholders to fully understand and the insights allowed us to confidently promote the economic impact of the event for the first time. We will be working wit Evosa again to build on this.

August 26, 2025
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Reply from Evosa

Hi Bill, thank you for taking the time to give us your feedback - we really appreciate it! It's great to read your thoughts and hear of the impact the research had for stakeholders and the support the feedback insights gave to your economic impact measurement. We look forward to working with you again!

Kind regards,
Team Evosa

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Rated 4 out of 5 stars

Well researched and professional

Our experience was really positive and professional. Research had been undertaken prior to the work so that it was as productive and we have implemented feedback with success, something we were really grateful for. Prompt and clear communication throughout and we felt like they were an extended member of the team.

December 5, 2024
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Reply from Evosa

Hi Michelle, thank you very much for your review! We really appreciate your feedback and are delighted to hear Evosa felt like an extension to your team. Research, feedback and communications are all vital in what we do and it's great to hear you felt these were delivered professionally and positively. We hope to work with you again in future and further improve on your experience with us.

Kind regards,
Evosa

Rated 5 out of 5 stars

What a great company

Mark really took the time to understand our business and gave me clear, smart advice on our overall strategy. Everything he suggested was practical and made a lot of sense for where we are and where we want to go.

On the marketing side, Mark had a lot of great ideas on how to reach the right people. His recommendations felt tailored to us, not just one-size-fits-all advice, which I really appreciated.

I would definitely recommend Evosa to anyone looking to level up their strategy and marketing.

May 27, 2025
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Reply from Evosa

Hi Mandy, thanks so much for taking the time to leave us your detailed thoughts. It's great to see your rating and hear your positive experience following Mark's advice. Whilst there is best practice to follow in many areas of marketing, it's also important to tailor your approach to your customers - so we're really pleased to hear about the bespoke nature of your conversation and how it gave you great ideas. We really appreciate your feedback!

Kind regards,
Evosa

Rated 5 out of 5 stars

Brilliant experience

Mark is a very engaging speaker and delivered an interesting breakdown of CX concepts full of take-home advice at a recent networking meeting I hosted. He made the topic approachable and broke down the customer journey clearly, and was very helpful throughout the meeting and during Q&As.
It is clear Mark has a passion for what he does and for supporting others, and was more than happy to help when I approached him. I would fully recommend working with Evosa.

May 27, 2025
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Reply from Evosa

Hi Alice, thank you very much for your review! We really appreciate your detailed feedback from Mark's talk at your networking event. We're really pleased to hear both Mark's delivery and the content were helpful and it's great to hear you would recommend us.

Kind regards,
Evosa

Rated 5 out of 5 stars

Mark gave a deep and thoughtful review…

Mark gave a deep and thoughtful review and provided clear positive suggestions for a way forward.

May 27, 2025
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Reply from Evosa

Hi Biddy, thanks so much for taking the time to leave us your thoughts and it's great to see your rating. At Evosa we're all about helping organisations make positive changes, so it's fantastic to hear the review Mark provided did just that for you. We really appreciate your feedback!

Kind regards,
Evosa

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Rated 5 out of 5 stars

Mark is very knowledgeable and knows his stuff

Mark is very knowledgeable and knows his stuff.
He explained what he does clearly and succinctly and it easy to see how he can add value to your business strategy.

May 22, 2025
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Reply from Evosa

Hi Claire, thank you very much for your review! We really appreciate your feedback and it's great to know you can see the value in what we do. Thanks for your feedback on Mark too and it's fantastic to see your five star rating.

Kind regards,
Evosa

Rated 5 out of 5 stars

Mark is so knowledgeable & helpful

Mark is so knowledgeable & helpful. Provided so much useful information. Would highly recommend.

May 22, 2025
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Reply from Evosa

Hi Vicki, thanks so much for taking the time to leave a review, it's fantastic to hear you found Mark helpful and that you would recommend Evosa. We really appreciate your feedback!

Kind regards,
Evosa

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