I’ve been using Eweka for quite some time and the experience has been consistently excellent. Speeds are always fast and stable, and the retention lives up to what’s advertised—I rarely run into m... See more
Company replied
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See what reviewers are saying
Not only are they an excellent UseNet provider with competitive rates, but their customer service is phenomenally plesant to deal with too. Keep this up and you have a lifetime customer in me!
Company replied
Not trustworthy. They are raising rates on members without asking. They try to hide it by saying its only $3 but its actually $3 per month good for $36 per year. meanwhile they are trying to get new u... See more
Company replied
My previous usenet provider was too expensive. So I managed myself to change. I subscibed to Eweka without knowing much about its reputation. One of my best decisions ever. I found with Eweka a fast,... See more
Company replied
Company details
Written by the company
Founded in 2001, Eweka continues to be Europe’s most trusted and well-respected Usenet providers. By providing a full feed with absolutely zero throttling, only with Eweka can you get the most successful searches, every single time. Eweka is recommended by distinguished technology insiders including Techradar and ITproportal.
Contact info
Netherlands
- usenet@eweka.nl
- eweka.nl
4.0
Great
3K reviews
Replied to 46% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Eweka works well
Eweka works well, stable and for a reasonable price.
Never had any problems with it!
January 28, 2024
Reply from Eweka
We are delighted to know that we have matched your service expectation. A heartfelt thanks from Eweka.
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Reliable
Reliable, fast as promised. Using it for many years now without any hickups, failures or downtime.
January 27, 2024
Reply from Eweka
We are delighted to know that we have matched your service expectation. A heartfelt thanks from Eweka.
Excellent service availability and speed
Excellent service availability and speed at a competitive price. Customer service is top-notch as well, with quick responses. They understand the subscriber and show good empathy.
January 10, 2024
Reply from Eweka
We are delighted to know that we have matched your service expectation. A heartfelt thanks from Eweka.
Reply from Eweka
We are delighted to know that we have matched your service expectation. A heartfelt thanks from Eweka.
Reply from Eweka
We are delighted to know that we have matched your service expectation. A heartfelt thanks from Eweka.
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Reply from Eweka
We are delighted to know that we have matched your service expectation. A heartfelt thanks from Eweka.
Workshop Always No troubles
December 24, 2023
Reply from Eweka
We are delighted to know that we have matched your service expectation. A heartfelt thanks from Eweka.
The speed is able to get above 1 GBit/s
November 20, 2023
Reply from Eweka
We are delighted to know that we have matched your service expectation. A heartfelt thanks from Eweka.
Been using Eweka for 8 years now
Been using Eweka for 8 years now. Never a problem with downloading, it is fast and reliable. I combine it with Grabit and a VPN, works great!
December 20, 2023
Unprompted review
Reply from Eweka
We are delighted to know that we have matched your service expectation. A heartfelt thanks from Eweka.
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Reply from Eweka
We are delighted to know that we have matched your service expectation. A heartfelt thanks from Eweka.
Good speed and long retention what do…
Good speed and long retention what do you need to know more;-)
December 16, 2023
Perfect solution with a good support!
January 1, 2023
AWESOME!!!!
December 16, 2023
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Payment issues, just like everyone else.
Eweka needs to get their act together. They provide a (slightly overpriced) service which resulted in flawless server access.
Payment is a nightmare - my original payment method failed, so I went to renew, and got Payment error each time. My different payment methods each failed, just an error message and no emails. Transactions were actually succeeding, I got charged five times, and my account was renewed for 5 years.
After contacting CS twice requesting refunds and an account cancellation, they ghosted me.
In summary, service works, but payment is a nightmare.
Edit 1/8/2024 - After several emails and chargeback requests, I have received full reimbursement. I am grateful for this experience, as it has forced me to seek out and find an alternate provider with equally good products, but for half the price.
December 10, 2023
Unprompted review
Reply from Eweka
Hello,
Upon reviewing your account the charges have been refunded. Please reach out to our 24/7 Support Team for any additional assistance at https://www.eweka.nl/en/support/form
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It does what shouls do
It does what shouls do. And the helpdesk is fast and have the knowledge.
October 8, 2023
Eweka just works, always !
For years and years Eweka just works, never an interreption.
October 7, 2023
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