EXALT Reviews 

233
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and delicious taste of the products, noting their natural ingredients and absence of unpleasant aftertastes. People appreciate the wide variety of flavors, finding the shakes and juices filling and effective for supporting protein goals or as convenient meal alternatives. The delivery service is frequently praised for its speed, careful packaging, and ensuring products arrive cold and fresh. Consumers also commend the excellent overall service, highlighting quick issue resolution and helpful communication. Many reviewers find the products highly convenient for daily nutrition and effective health resets.

What people talk about most

Product

Customers had positive experiences with product, often praising the delicious taste and high-quality natural... See more

Quality

Users describe positive interactions with quality, consistently praising the delicious taste and high-quality... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the quick and... See more

Order

Reviewers mention positive feedback about order, with many expressing satisfaction and loyalty, often placing... See more

Service

Reviewers highlight positive aspects of service, with many consistently praising the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A fantastic fresh low cal high protein breakfast staple. Tastes amazing. No nasty after taste. Incredibly satisfying. Next day delivery beautifully packaged. Made a huge difference to my daily protein... See more

Rated 5 out of 5 stars

I ordered the Plant Based chocolate powder via a recommendation from my Personal Trainer. Having used only a few brands before and tending to only buy vanilla, i wanted a change up. Firstly there was... See more

Rated 5 out of 5 stars

Fantastic product and fantastic customer service. The protein drinks aren't just protein; they are packed full of natural ingredients and taste amazing. Yes, I could go an buy the ingredients...howeve... See more

Rated 5 out of 5 stars

Great products, I regularly do the 3 day cleanse as I feel great afterwards and it keeps me on track with weight loss whilst still being able to exercise. Customer service is excellent when I’ve had a... See more


Company details

  1. Food Manufacturer
  2. Juice Shop

Written by the company

Performance nutrition that fuels your mind and powers your body.


Contact info

4.8

Excellent

TrustScore 5 out of 5

233 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(233)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

OK but not the best

Good variety of protein sources across the smoothie range but far too sweet (the additional sweeteners are unnecessary). The berry varieties were the nicest. Textures were a bit gritty / powdery even after vigourous shaking.

I really didn’t like the juices - too many flavours jumbled up in each variety and far too sweet.

I had the 3 day pack but only needed 2-3 smoothies a day plus 1 juice so lasted a few extra days. I didn’t lose any weight and seem to now have sugar cravings that I didn’t have before.

August 3, 2021
Rated 5 out of 5 stars

Nutrition Elevated

Excellent products - smoothies, cold press juices and reusable bottle. Seamless ordering process. Swift delivery within the time slot advised by ParcelForce. Package is stylish and fit for purpose - completely recyclable / compostable.

August 1, 2021
Rated 5 out of 5 stars

Really delicious tasting juices

Really delicious tasting juices and smoothies, it was the variety of flavours and ingredients that attracted me to try the 10 bundle. My only gripe was my first order nearly all had a short shelf life but two bottles so I ended up using faster than I’d hoped and after a certain amount of spend it would be nice to see free shipping option, will use again though

July 24, 2021
Rated 5 out of 5 stars

I LOVE EXALT!

I LOVE EXALT!!
I did a 3 day cleanse and lost 4 pounds, it was the boost I needed! I will definitely be working these delicious shakes and juices into my busy lifestyle! Charlie has been a life saver with information and when I put the wrong email down he sorted it straight away! What a wonderful company and they are saving the planet at the same time WIN! WIN!

July 19, 2021
Rated 5 out of 5 stars

Delicious, filling, great variety and balanced nutritionally

From the personalised service I received assisting me hit my macros, I’ve loved the flavours, variety of types and stress less experience of using Exalt. I felt in total control of my diet, slept well, trained really well, lost body fat and didn’t crash or deplete muscles. Great business and great products.

July 16, 2021
Rated 2 out of 5 stars

Sent me wrong protein powder

Sent me wrong protein powder. Sent an email, left a comment on Instagram, sent a dm. Not a peep. To be fair the powder I was sent was tasty. But I wanted the vegan one and was sent a whey protein.
I wanted to be supportive. I wanted to be a repeat customer…. But bummed about lack of desire to fix a mistake.

July 15, 2021
EXALT logo

Reply from EXALT

Hi Tom

I'm so sorry to hear that there has been an issue.

I've just sent you an email (less than hour after this review was posted) which along with our other reviews should hopefully give you an idea of how important exceptional customer service is to us - responsiveness being huge part of this.

All customer service is handled by me directly, so I'm confident nothing was missed across any channel and I've looked for anything against your name/email, and can’t find any correspondence. But…please do let me know if think otherwise or if it failed to arrive somehow so I can have that looked into.

I'm also available on the live chat on the website 7am - 11pm*.

But most importantly above all, please do respond to my email when you have a chance so we can investigate this further and put things right.

Many thanks
Charlie (and Dan)

p.s I am happy to hear you like the whey protein

*My mum often messages me on the website as she knows I am more likely to reply to a customer faster than her (sad but true, love you mum if you are reading this ;)

Rated 5 out of 5 stars

Amazing

Amazing
The drinks were one of the best I’ve ever ordered. I ordered the 3 day plan but didn’t take them all over 3 days so had a couple by day 5 and still ever so fresh and tasty and filling. Absolutely amazing and will be putting in my second order x

July 9, 2021
Rated 5 out of 5 stars

Wonderfully nourishing vegan protein shakes without the grit.

My first experience of EXALT was through Ocado, I tried the Morning Glory shake. From there I decided to do a web search and see what else they did, and found their website. I'm an advocate for supporting small business, and it's even better if I can support them directly. I decided to try a mixed selection of both shakes and a couple of the juices. I'm usually not a fan of vegan protein powder, it tastes very earthy and gritty but EXALT have managed to create shakes that taste nutritious and nourishing for my body without all the grit texture. You need to shake them up and get all the goodness mixed in, but between the quality of ingredients, great taste and quick delivery I'm a fan! I also love their commitment to the environment with their packaging pick up every 5 orders. I'm looking forward to finishing the shakes I have and placing another order!

July 9, 2021
Rated 5 out of 5 stars

Helps to stop the work-from-home snack-life!

I bought a few drinks after seeing them on Instagram and really loved the flavours (the vanilla is a bit of me) and now they are selling on Ocado so I can add them to my weekly shop - absolutely love them! I'm not on a specific diet but I struggle to eat heathily while working from home so these have been perfect and taste amazing whilst leave me full and not wanting to snack. Perfect.

June 24, 2021
Unprompted review
Rated 5 out of 5 stars

This is the best protein powder I have…

This is the best protein powder I have tried. I have never used protein powder before as I have always found them synthetic tasting and generally not nice. This is not the case here! It is perfect on it's own with milk or mixed in with porridge or made into smoothie!

June 16, 2021
Rated 5 out of 5 stars

This is way more than being beach body ready ...

Before I started the reset plan I had been in hospital having some quite hideous treatment for a rare blood disorder, my weight ballooned and my bloods weren’t stable. 

After 2 weeks on the RESET Plan I lost 4kgs and my blood results were pleasing my consultant.  My insulin resistance was looking much better and I was feeling much brighter.

Encouraged by the results I did the EXALT LIFE and for the first time in 3 years my consultant has no major worries over my blood results, my condition won’t ever go away but there is zero sign of insulin resistance / pre diabetes anymore and that has happened in the last month.

My protein rate and mass is up, my muscle mass score has increased and my visceral fat index has dropped to 3. All the other levels that we take for granted such a magnesium, potassium, iron etc are all stable and for the first time in 6 years I haven't needed to have supplementary injections this month.

Any niggling concerns have gone.

This is way more than being beach body ready or losing lockdown pounds for me this is enhancing my life. Charlie & Dan go above and beyond and the juices and smoothies are the best I have really ever tasted.

June 14, 2021
Rated 5 out of 5 stars

Just amazing

I was looking to kick start my weight loss after an unhealthy lockdown. I lost 4 lbs in 3 days. I enjoyed all of the juices & I never felt hungry! I even had to share a few of them with my teenage boys who found them ‘really good’. I’ll order again shortly, especially as the customer service has been excellent! Really great company.

June 13, 2021

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