Excellent 247 are the best cleaning company i have known,they came to my house on 13th of August and they did a great cleaning without wasting time, the staffs are well organized , mature and respectf... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We are a fast-growing cleaning company based in South London. Our location allows us to easily reach clients throughout London. We are a team of 100 cleaners and four people based in our head office in London. It all started back in December of 2010, I had worked as a cleaner for several years and found that many companies in the London area just weren’t proud of their work and it showed. Spectacular Cleaning Services to be a company where customers could count on professionalism, courteous...
Contact info
86-90 Paul Street, EC2A 4NE, Shoreditch, United Kingdom
- +447930087961
- info@excellent247professionalcleaners.co.uk
- excellent247professionalcleaners.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Deep Cleaning
Had our apartment cleaned yesterday,they did an amazing job,everything is spotless and cleaned to great standard,well reconmended,thanks once again Excellent.
One of the best Cleaning Services…
One of the best Cleaning Services delivered… thank you much appreciated
Very good company and thanks for the…
Very good company and thanks for the perfect work
The Excellent 247professionalcleaners…
The Excellent 247professionalcleaners services was good it’s truly excellent
I recently hired this company to clean…
I recently hired this company to clean my apartment, and they did a great job! The team was on time, professional, and thorough. My place looked spotless when they finished. I’d definitely recommend their services to anyone looking for reliable and efficient cleaning help…excellent 247 give the best…
I have known Excellent 247 Professional…
I have known Excellent 247 Professional Cleaners for more than 12 years now and never once have they disappoint. I have also referred them to some Organizations and Family friends and their services has always been top notch.
Excellent 247 Professional Cleaners keep doing the good job. Excellent Services, Excellent Customer Relationships.
This is by far the best cleaning…
This is by far the best cleaning company. They did an excellent job with cleaning of my property I will highly recommend booking with them.
They have one of the best cleaning…
They have one of the best cleaning services.
They had my oven cleaned. At first, I thought they brought in a new one... Lol 😂, you can imagine how clean that was.
Great service
Keep it up
Clearly a scam
This was honestly one of the most stressful and disappointing experiences I’ve ever had with any company. The cleaner turned up 45 minutes late, did a terrible job, damaged the sink, and left the toilet unclean. The company then ignored every call and email for over three weeks, refusing to take any responsibility. I’ve never dealt with such unprofessional and careless behaviour.
I had booked this company for a deep bathroom and oven clean at 10 a.m. on our moving-out day, so timing was absolutely crucial. The cleaner arrived 45 minutes late, after I’d called every 10 minutes for updates. Each time he told me “I’ll be there any second,” which was clearly untrue. When he finally arrived, he didn’t apologise. Later, he said he was late because he “wanted to spend more time with his brother.” Whether that was a lie he made up on the spot or just the weakest excuse imaginable, it’s completely unprofessional.
The cleaning itself was disgraceful. The bathroom sink, which was originally white, was left with a large grey mark, likely from scrubbing too hard or using the wrong cleaning product. The toilet hadn’t been cleaned at all.
When I contacted the company, they were nearly impossible to reach. Most of my calls went unanswered, and when someone finally picked up, he was dismissive and defensive. Their excuse? That the toilet “isn’t included in a bathroom clean.” That’s absurd and impossible to verify, because their website isn’t even properly built. It’s basically a placeholder site filled with Latin text, and you can’t book anything through it. You have to email or call them to arrange a service, and there’s no information anywhere about what’s actually included in a bathroom clean.
They promised to call me back on Monday to sort it out. That was over three weeks ago. Since then, I’ve emailed and called multiple times, and they’ve ignored everything, even after I warned them I’d consider legal action.
At this point, I genuinely don’t think this company is legitimate. Their social media looks ridiculous. It’s full of half-arsed, half-baked, AI-generated and iStock photos showing supposed “cleaning jobs” that clearly aren’t theirs. They’ve just taken random photos off the internet and posted them. If you look closely in the comments, it’s always the same handful of people leaving these fake “positive” reviews, which makes it all feel like one big scam. Their posts are full of spelling and grammar mistakes, which makes me think the person running the account is the same one who turned up to clean. Honestly, it seems like a one-man operation pretending to be a company.
Please don’t fall for it. They are unreliable, careless, and completely unprofessional. Save yourself the stress and avoid this company entirely.
*When I tried to post this on Google, I found out they’ve restricted who can leave reviews, which says a lot. Clearly, there must be plenty of negative reviews they’re trying to hide.
They are indeed Excellent and…
They are indeed Excellent and Professional in their services.
Absolutely terrible
Absolutely terrible. Booked an end of tenancy clean and all they did were give the windows a wipe and dust everywhere. The property didn’t look much different than before they started. Light switches were still dirty, inside of drawers still had spills in there, kitchen cabinet drawer and cupboard handles were sticky. Avoid
Expert in their cleaning jobs
Expert in their cleaning jobs
Kudos 👏
Fantastic job done by the Excellent team
Fantastic job done by the team. They were very professional and respectful. I'm very happy with how they cleaned my house and I will sure be using them again. Thank you!
Excellent and Efficient
They came on time did an excellent job, staff were friendly, polite and respectful I would use them over and over again and recommend them to anyone.
Very satisfied and was impressed with…
Very satisfied and was impressed with the service.
They even cleaned my sofa which was not actually part of the deal ! The owner was very understanding and helpful.
Thank you Exellent 247 and will surely call you again.
Regular Clean for my Airbnb Property
I used this company to clean my airbnb property in Erith. They did a great job and followed every instruction.
Thanks for a great service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.



