Purchased monitor audio speakers and they was much better priced than elsewhere and I'm very happy with the purchase and the customer service. Karl kept me updated about delivery which was appreciated... See more
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See what reviewers are saying
From Initial enquiries when they were on my shortlist to the Denon Amp being delivered I must say I'm a tough cookie to be pleased. I was very happy indeed. The customer service was quick to... See more
I was looking for something to replace an old separates hi-fi system and considered good quality units from B&O, Sonos, Denon & JBL. I chose the Denon home 350 based on other reviews and am delighted... See more
Name well deserved! I purchased a pair of monitor audio speakers, were told immediately they were out of stock, however I could have the newest model for two thirds rrp! Had a good chat with a very pe... See more
Company details
Contact info
Unit 3, Maidenhead Enterprise Centre, Cordwallis Street, SL6 7BE, Maidenhead
- 0800 634 4484
- orders@exceptional-av.co.uk
- www.exceptional-av.co.uk
4.9
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent from start to finish
Purchased monitor audio speakers and they was much better priced than elsewhere and I'm very happy with the purchase and the customer service. Karl kept me updated about delivery which was appreciated and i can definitely say this is a good online company to purchase any goods from. Highly recommended
January 25, 2024
Unprompted review
Excellent service !
Bought a pair of Monitor Audio Silver 50 7g "open box" , delivered next day (Saturday) although I paid for next working day.
Great speakers and excellent service all round !
July 21, 2023
Unprompted review
Everything as advertised and really
Everything as advertised and really, really fast!
February 13, 2023
I brought monitor audio speakers…
I brought monitor audio speakers haven’t tried yet, but was delivered when they said they would. I would use again
February 13, 2023
Hi Fi speakers arrived within 3 days (…
Hi Fi speakers arrived within 3 days ( we live at opposite end of the country - N Scotland).
Good communication and tracking throughout. Very pleased with product. Bought as "open box", but packaged and as new on arrival
February 13, 2023
Very good service and prompt delivery
February 13, 2023
Fantastic price and great delivery
Fantastic price and great delivery. I was planning to complain about not receiving the promised shipping confirmation but infact the delivery was faster than the confirmation. Can only recommend.
December 8, 2022
Great place to get you HiFi
My order arrived spot on and Customer Service always replied promptly to all my questions. Will surely buy here again!!!
January 6, 2023
Excellent speaker stands
I ordered some speaker stands from Exceptional AV at a competitive price, and received them a few days later in perfect condition.
I would certainly have no hesitation in ordering from Exceptional AV in the future.
Excellent experience.
November 27, 2022
MAKING SURE THE CUSTOMER IS HAPPYWITH…
MAKING SURE THE CUSTOMER IS HAPPYWITH THE PRODUCT.
November 5, 2022
Christmas present
Really good service and delivery, but it's still in the box as it was bought as a Christmas present for my son. So I think it will be a great surprise from his family.
October 23, 2022
Anfield
Fantastic service delivering on time and doing what they say they will be doing
December 9, 2022
Professional service very pleased
Professional service, delivery on time nice discount
September 17, 2022
Karl was excellent in helping source…
Karl was excellent in helping source ceiling speakers i neded and came in cheaper than other retailers. Helped with any queries. Will definetly use again.
October 11, 2022
Superb shopping experience throughout
Superb shopping experience throughout. These speakers (Q Aqoustics 3050i) have literally blown me away with the looks, quality and sound! And a free 7yr guarantee too. That's great service for you. I will have no hesitation buying from here again. Thank you EAV.
September 27, 2022
Unprompted review
This was an incredible retail…
This was an incredible retail experience from beginning to end. Karl was beyond helpful in a good way. Answered all questions until I was satisfied with the items I was purchasing. I highly recommend Exceptional AV for an unbiased and impartial advice.
September 3, 2022
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