Having Sailed for many years with a set of sails I was told were new when buying the boat I struggled together her to sail properly. After a lengthy and most informative discussion with John about the... See more
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Crooks. I paid £660 for a replacement mainsail for my ageing Albin Vega. The replacement I received was too big, was as old and baggy as the 40 year old sail I wished to replace, foot rope was too sm... See more
During few days we got excellent asymmetric spi for club races in Cyprus . It was showed 9/10 conditions on the web page , in fact we got a new sail . Despite expensive transport to the island and... See more
Negotiated to an amicable deal. The sails came with numbers on and they happily paid for them to be returned and the numbers taken off then reposted. I'm using them again now after good communication... See more
Company details
Information provided by various external sources
Exchange Sails are Devon based experts in sail repairs, used sails and second hand sails. They sell a range of used sails, main sails, gaff sails and more!
Contact info
3.3
Average
30 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Not to be trusted!
Very efficient at arranging for the sails to be picked up but then nothing.
Tried e mailing, no answer! Phoned and got a woman who said she would get back to me, never did!
Phoned again " we'll pay you by the end of the month", that was 6 months ago and we're still waiting.
Not to be trusted!
June 22, 2020
Unprompted review
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cheap Chinese spanners
Do not ever deal with them until they go bankrupt and turn to selling cheap Chinese spanner’s .having bought 3 sails from them the first one was blown but only a spare main the second a spare stay sail and the 3rd is still a nightmare with 4000 pounds outstanding to be paid back .
I have had to get bank involved and the lies from the woman’s mouth are unbelievable check in the post they are sent be there Monday .
Dishonest shady tactics ...oh it was my fault she says I sent you a sail which was barely usable to Spain after weeks waiting ...never deal with them ...
November 16, 2019
Unprompted review
Back again with the new boat .
Back again with the new boat .
Have just received new storm sails ,fit perfectly and took my oversized spinnaker in part exchange .
Wish I could afford a new Genoa but exchange sails has just supplied a very good used no2
Fantastic service
May 25, 2018
sails for my GS 44 serviced and …
sails for my GS 44 serviced and repaired ,supplied new tri sail for middle sea race ,fantastic service and quality
October 13, 2017
Unprompted review
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Terrible experience
Have had my spinnaker for almost two years and not sold it. I keep getting told different stories and promises which have all been broken. I get the impression it's been lost or damaged and they hope I'll just forget about it.
Don't trust these people.
UPDATE: on noticing this review, they finally sent me payment for the sail. Thank you Trustpilot.
September 29, 2017
Unprompted review
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