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Rated 5 out of 5 stars

I was very impressed from the customer service I received whilst shopping at this sneaker shop TRNDS, the staff were friendly and very professional and informative about the sneaker pair I bought. I h... See more

Rated 5 out of 5 stars

Great prompt service ,delivery details were accurate and parcel delivered as promised ,the thank you card inside was a nice touch ,well done TRNDS ,good to see a company with old school values 👌

Rated 1 out of 5 stars

Ordered over 2 weeks ago and yet to receive my order. TRNDS customer service is slow at best taking days to respond if they even decide to get back to you. No response to emails and several messages... See more

Rated 5 out of 5 stars

I purchased a pair of Jordan 4s only days before Christmas & I contacted the WhatsApp number & asked if we could ensure delivery by Christmas. They replied immediately & then swiftly sent over my trac... See more

Company details

  1. Fashion Accessories Store
  2. Clothing Store
  3. Sportswear Store
  4. Streetwear Store

Written by the company

TRNDS was founded in 2021 by Jamie Faint and James Bidgood out of a shared passion for sneakers, streetwear and everything in between. What started as a side hustle quickly grew into a full-time operation serving customers across the UK. We source directly from officially licensed UK and European distributors to bring you the latest releases and timeless classics at competitive prices. Every product we sell is guaranteed 100% authentic. As an online-only retailer, we keep our overheads low so we can pass those savings on to you. No middlemen, no inflated markups, just the brands you want delivered straight to your door.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

68 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Old school values

Great prompt service ,delivery details were accurate and parcel delivered as promised ,the thank you card inside was a nice touch ,well done TRNDS ,good to see a company with old school values 👌

April 8, 2026
Unprompted review
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Rated 5 out of 5 stars

I was very impressed from the customer…

I was very impressed from the customer service I received whilst shopping at this sneaker shop TRNDS, the staff were friendly and very professional and informative about the sneaker pair I bought. I have been a fan ever since and always remembered their shop when it was in Romford Liberty shopping centre. Well done and keep it up. Five stars from me.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

I purchased a pair of Jordan 4s only…

I purchased a pair of Jordan 4s only days before Christmas & I contacted the WhatsApp number & asked if we could ensure delivery by Christmas. They replied immediately & then swiftly sent over my tracking details. The trainers arrived on time & are perfect! Great experience from start to finish especially as these trainers were hard to come by. Grateful for the speedy response & ensuring I was kept up to date, will definitely purchase from here again

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid, awful customer service . Following online order had to chase up after a week, not even packed, first was told delivered then told would pack and post on day of chasing up . Only positive actioned refund promptly so son will have to have cash alternative for Christmas now.

December 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service!
I placed an orders for some trainers, but ordered the wrong size! I emailed at 10.30pm to say what I’d done and what size I needed and had a response within minutes. The trainers arrived 2 days later, the correct size!
Great trainers too

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Quick service

Quick service! Website was easy to use and cannot fault the process start to finish. Will be using again!

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great company!

Great company!! Had some worries ordering but was put to bed quickly, dropped them a message on WhatsApp and they reassured me on my order and dispatch and then keeping me updated throughout. Landed the next day super quick highly recommend!

December 11, 2025
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Rated 5 out of 5 stars

Jellycat Delight

TRNDS offered me an opportunity to buy something that my wife was desperately keen to have but was very hard to obtainable a reasonable price without risk of fraudulent products. It was expertly packaged and swiftly dispatched, with tracking available. I was not deluded with followup marketing emails and am really appreciative of this service I received.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Could not get these trainers anywhere…

Could not get these trainers anywhere in stock in my son’s size. Came across this website, was a bit unsure at first as I had never heard of it before. But I went ahead and ordered and they were delivered within 2 days. Thank you so much.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

TRNDS do not disappoint

TRNDS do not disappoint! See there email for Black Friday and ordered straight away and got my notification and delivery really top service. Can’t fault these guys at all!

November 29, 2025
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Rated 5 out of 5 stars

great service and reliable

great service and reliable, I had make a mistake regarding my address. they come back in no time updated and still managed to send it for next day delivery, will be using again for sure!

November 28, 2025
Unprompted review
Rated 1 out of 5 stars

POOR

Ordered the mega evolution pokemon box 36 pack. Not only did I didnt get my bulbasaur bonus, I have to pay for the additional charge as the payment for the shipment wasnt complete! Also took 2 weeks and a half to actually arrive. No reply from customer service as well. Avoid!!!

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

No product

Ordered over 2 weeks ago and yet to receive my order.
TRNDS customer service is slow at best taking days to respond if they even decide to get back to you. No response to emails and several messages through WhatsApp despite them stating they are looking into things. Tracking shows Royal Mail are still waiting on the item. After reading reviews there seems to be a common theme. Something doesn’t seem right. Hopefully they can get their act together.

October 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Will buy again

Will buy again. Was a delay in fast delivery but that was royal mails fault but trendz sorted it asap. They respond quick to emails. Secure and trustworthy.

August 25, 2025
Rated 1 out of 5 stars

Getting back to there consumers when…

Getting back to there consumers when they send an email i waited a week and sent another and its now been a bit longer that. Like okay thanks.
Bassically they had a use this code at the top of the Website get this off tried it it didn't work.
Then it pops up sign up and get 10er off.
Guess what didn't work.
The code went through to start with but when I went and paid I realise it popped up with the full price. I double checked and sure enough it went through full price then they dont reply to emails so great service really.

September 29, 2025
Rated 5 out of 5 stars

Amazing!

Ordered a Topps Prem League 26 Hobby Box - order was delivered quickly and in great condition! Pulled some unreal cards!!! Definitely worth the price. Will be buying from TRNDS again :)

October 3, 2025
Unprompted review

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