Approval when I couldn't get approved anywhere else- not happy with the outrageously high interest rates! Especially since you already took the full loan amount from my Strawman account and then you a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently refinanced using AutoApprove and Exeter came back in less that 12 hours with my new terms and conditions, lowering both my payment and the APR. And the fact that they're based out of the N... See more
Company replied
Jason and Juan were amazing, great customer service, straight forward down to business got the job done and had me walking out with the car i went specifically to see! This is the place to go for your... See more
Company replied
Exeter Finance reviewed our information quickly and gave us an answer with too much of a wait. The online portal is user friendly. Great experience overall.
Company replied
Company details
- #165 of 247 best companies in Non-Bank Financial Service
- #12 of 14 best companies in Car Finance and Loan Company
- #60 of 103 best companies in Financial Institution
About Exeter Finance
Written by the company
Making vehicle ownership possible for everyone.
At Exeter®, we make getting into a new vehicle possible with flexible auto loans designed to fit your needs. Whether you’re shopping for your next vehicle or looking to refinance for better terms, we’re here to help you every step of the way.
Helping People Get Where They Want To Go
Vehicle ownership is so much more than just a way to get around. It’s how you get your kids to school, baseball games, and doctor’s appointments. It’s how you get to work and the grocery store when you get off. It’s about your freedom, opportunity, and ability to pursue dreams.
Life can throw curveballs, and we believe everyone deserves a second chance. We’re not just financing vehicles – we’re helping you build your future.
| Visit Exeter Finance® |
Contact info
Irving, United States
- (800) 321-9637
- customerservice@exeterfinance.com
- exeterfinance.com
4.5
Excellent
15K reviews
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The process was quick and easy
May 11, 2026
Reply from Exeter Finance
We appreciate your kind words! Contact us anytime for help - we're here for you!
The customer service was great
The customer service was great. Exeter did lower my payment significantly. I was informed step by step.
May 11, 2026
Reply from Exeter Finance
That means a lot to hear, Jerice. We’re glad we could help when you needed it most, and we appreciate you trusting us through the process. Thanks for taking a minute to share this with us — and we’re here if you need anything along the way!
Gave me a loan when I needed it most .
May 4, 2026
Reply from Exeter Finance
That really means a lot — we’re glad we could help when you needed it most. Thanks for trusting us along the way and for taking a minute to share this with us! If you need anything, we're just a call or click away.
The process was quick and helpful
The process was quick and helpful, this helps me peace of mind that the company cares and wants to get the process done.
May 11, 2026
Reply from Exeter Finance
We’re really glad the process felt quick and helpful, but even more importantly, that you could tell we genuinely care. Helping our customers feel supported every step of the way means a lot to us. Appreciate the kind words, Jeannie!
I did not deal directly with your…
I did not deal directly with your company, the sales rep at Hyundai Dealership did.
May 10, 2026
Reply from Exeter Finance
Thanks for the review, Barbara. We’re here anytime if you need support.
Too much back and forth with paperwork…
Too much back and forth with paperwork when everything was already submitted to dealership
May 10, 2026
Reply from Exeter Finance
We hear you, and we’re sorry for the inconvenience. Your feedback helps us improve and we’re here if you need anything else.
Reply from Exeter Finance
Thanks so much! We’re big on keeping our customers in the loop, so we’re glad the communication stood out to you. Really appreciate the shoutout!
Just got my car financed so I can't…
Just got my car financed so I can't really say anything yet
May 10, 2026
Reply from Exeter Finance
Totally fair! We appreciate you taking the time to leave a review so early in the process. We’re glad things are off to a good start, and we’ll be here if you need anything along the way!
Reply from Exeter Finance
Now that’s what we like to hear! Lower payments and a better rate? Big win. Thanks for letting us be part of the process, and we’re glad we could help make things a little easier for you!
I feel very happy with this financial
I feel very happy with this financial, because they helped me with my car, Thank You Guys
May 10, 2026
Reply from Exeter Finance
That’s so great to hear — thanks for the kind words! We’re really happy we could help you with your car and make the experience a good one. Appreciate you taking the time to share this with us, Gloria!
Easy to follow instructions and all…
Easy to follow instructions and all proceeding well with new loan so far.
May 10, 2026
Reply from Exeter Finance
Love hearing that! Glad everything’s been smooth so far and the instructions were easy to follow. Getting a new loan can feel like a lot, so we’re happy we could make it simple. Thanks for sharing your experience, John!
Reply from Exeter Finance
Thanks so much for the awesome feedback! We’re really glad to hear the process was quick, easy and straightforward for you. That’s exactly what we like to hear. And if you ever need anything at all, just reach out — we’re always happy to help!
When the representative was polite and…
When the representative was polite and was clear about the phone call. She asked questions in regards to my account to Verify me and the contract for my truck. Everything was explained properly she did identify the company and reason for the call. Thank you had a great experience
May 10, 2026
Reply from Exeter Finance
Thanks for sharing your experience, Jonathan! We’re really glad to hear our rep was friendly, clear and made the whole call easy to follow. We always want our customers to feel comfortable and informed every step of the way. Appreciate the kind words, and if you ever need anything, just reach out!
Great customer service. Thank you
May 10, 2026
Reply from Exeter Finance
Thanks so much, Toni! We’re really glad you had a great experience with our customer service team. Appreciate you taking a minute to share, and if you ever need anything, just give us a shout!
Kunes Chevrolet didn't mention it to…
Kunes Chevrolet didn't mention it to me, only to the driver of the auto, my grandson.
May 9, 2026
Reply from Exeter Finance
Thanks for the review, Glenda. We hope your grandson enjoys the new ride. If you have questions about your loan, we're just a call or click away.
Every one that was working with me was…
Every one that was working with me was very helpful and understandable especially Leticia
May 7, 2026
Reply from Exeter Finance
Thanks for the sweet review! We’re so glad to hear you felt supported throughout the process and that our team was helpful and understanding every step of the way. We’re always here to help, so don’t hesitate to reach out if you ever need anything, Leticia!
Reply from Exeter Finance
Thanks so much! We’re glad everything felt smooth and easy from start to finish. That’s always the goal around here. Appreciate you sharing your experience with us! If you need anything or have questions, we're here for you.
Reply from Exeter Finance
Thanks for the kind words! We’re happy to hear the website made your payment process quick and easy. We know convenience matters, so it’s great to hear it worked smoothly for you. Appreciate you taking the time to share!
Reply from Exeter Finance
We apologize for the inconvenience you experience with MyAccount. We're ready to help - give us a call at (800) 321-9637 so we can trouble shoot with you.
Easy procees, great rate
Process was simple and the rate was much better than what I had. I got more protection for less money too!
May 10, 2026
Reply from Exeter Finance
Thanks so much for the awesome feedback! We’re glad the process was easy and that we could help you lock in a better rate with even more protection. That’s exactly what we love to hear. Thanks again for choosing us, Jenny!
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