Exhale Reviews 8,651

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I ordered Lemon Cherry Gelato THCA vape a month ago. I'm still not done with it. It's smooth, strong, and balanced. The Carrier is even a cannabinoid ( Delta-8). No MCT oils. Then I ordered Blue Drea... See more

Company replied

Rated 3 out of 5 stars

For the most part their products are pretty solid - especially the D9 Live Resin Gummies. But the THCp+HHC+D9 gummies have had major packaging issues and smell absolutely terrible. Often times packagi... See more

Company replied

Rated 5 out of 5 stars

Excellent products and exceptional customer service! I highly recommend their D9 Gummies. I have ankylosis spondylitis and would often have pain and discomfort and restless sleep. Been taking Exh... See more

Rated 2 out of 5 stars

I like exhale wellness products, but their greediness and poor marketing will deter me elsewhere! I don’t know why they keep trying to lure people in with a fake coupons that never works. Perhaps, I... See more

Company replied

Company details

  1. Homeopath

Written by the company

Experience deep tranquility and inner balance with the best CBD on the web. This magical cannabis compound brings you life-changing wellness benefits without feelings of brain fog, grogginess, or paranoia. With our wide selection of premium CBD products, you are sure to discover something you love.


Contact info

3.9

Great

TrustScore 4 out of 5

9K reviews

5-star
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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Worst customer support ever

Been a customer for a couple of years and had a few issues --mainly shipping times.

I ordered a couple of items and used a Code - SPOOKY to receive 30% off. Showed up on my checkout. Then when I paid discount disappeared and was charged the full amount. Tried reaching by phone and no one answers. Leave message and no one responds. Support email is auto generated and amounts to nothing. BEWARE. They aren't the only providers of these products.

October 30, 2023
Unprompted review
Rated 2 out of 5 stars

just another hype?!

first of all,the taste, I chose the dark(ish) roast, and it's the most sour dark roast coffee I've had,usually dark roasts are not sour.
secondly, the price, hard to justify, what does £18 a bag offer more than £5 a bag? more antioxidants? Do we even absorb the antioxidant?

also very surprised that most comments avoid talking about the added health benefits but focus on the taste, you dont need to pay £18 for a bag of coffee is taste is only you're after therefore makes question the legitmacy of thoes comments, therefore making me doubt the people who promote them, ie Dr dr rangan chatterjee, doctor's kitchen!

October 16, 2023
Unprompted review
Rated 2 out of 5 stars

Really disappointed

I had such high (lol) hopes for these mushroom gummies. But felt nothing. Not euphoric. Not sleepy. Nothing. I currently have eaten 3 at one time.... NADA.

August 29, 2023
Unprompted review
Rated 2 out of 5 stars

Don’t waste your money.

The Amanita muscaria mushroom gummies are a total waste of money. Might as well just take a melatonin for the same effect. Would never purchase again a waste of $40.

August 26, 2023
Unprompted review
Rated 1 out of 5 stars

Dried Amanita mushrooms were duds

Tried the dried Amanita mushrooms and am very disappointed. I felt absolutely nothing. A waste of 80 bucks. Judging from the customer service reviews, I probably won't get that money back. I won't shop here again.

August 19, 2023
Unprompted review
Rated 1 out of 5 stars

The products are superior, but the customer service is non-existant!

The products are superior, yes. But as good as the products are, the customer service is equally HORRIBLE! Customers drive your business. No matter how good your products are, there are always competitors. And though I am only one, you have lost this customer to your competitors. Improve your customer service or you will be sitting on good products with no one to sell them to.

My Experience:
• 8/2: Order placed - Received a message that the processing time would be longer than usual (2 - 3 days) ...No problem.

• 8/11: Order not received - contacted customer service via online form... Hopeful.
• 8/13: Received a message that the order was lost during processing with an option for refund or reorder...Still hopeful.
• 8/14: I wanted to confirm that this would not happen if I replaced the order...no response... Getting warm.
• 8/14: Called the customer service number - stayed on hold for 20 mins (listening to that song that is basically a taunt...about being on hold all day) ... Getting warmer.
• 8/15: Called again - this time on hold for 30 mins...same damn song. Then was sent to voicemail...left a message...Now I am hot.
• 8/16: No call back. Request that the order be cancelled, and money refunded...Still hot.
• 8/17: Message that the order is cancelled, and refund will be processed. No acknowledgement of the failures. Just a canned response...I am cool now because I will NEVER buy from you again.

August 2, 2023
Unprompted review
Rated 1 out of 5 stars

Worst customer service

While i like the product, they have messed up my subscription on more than one occasion. This time it was nearly 2 weeks late; when I complained I got a terse email that said "out of stock; don't know when its coming back".

Which also indicates they are sourcing from a third party. Where? China? Mexico?

Not even a phony "sorry." Simply couldn't be bothered to send an email informing me this

August 14, 2023
Unprompted review
Rated 1 out of 5 stars

Zero Customer service

I have made about 6 orders from exhale wellness and most recently have recieved bottle of CBD + D9 gummies that are very hard to the touch and they have and EXTREMELY foul odor...In the past, the smell from their gummies was anything but foul...

Needless to say, I am disappointed because I cannot bring myself to use these gummies with a smell that will make you nauseated..It is very bad.

I have emailed "customer service" twice about the issue and have had no response...Completely ignoring me. Its been 3 days and no response whatsoever...

August 4, 2023
Unprompted review
Rated 4 out of 5 stars

I’m not impressed with Aminita mushroom…

I’m not impressed with Aminita mushroom gummies. It says to take half the first time. Felt nothing. A whole one is a very mild high and tastes bad. I prefer the Delta 9 gummies. They are decent and so I may try Delta 8. The mushrooms are a miss.

August 5, 2023
Unprompted review
Rated 1 out of 5 stars

Amanita Mushroom Gummies Very Disappointing

After buying various Delta 8 gummies, tinctures, and other products from Exhale Wellness with mostly good results, I decided to try the new Amanita Mushroom Gummies. I received two pkgs with 5 gummies each, and have used all but 4 gummies. I am very disappointed with the outcome. They do not deliver on the promises made on the Exhale website. Avoid the mushrooms and stick to the Delta 8 products!

July 23, 2023
Unprompted review
Exhale logo

Reply from Exhale

Hi Tom! We're so sorry that you didn't have a great experience with the mushrooms. Please reach out to our Customer Service team and we will happily assist you with a substitution or a refund.

Rated 1 out of 5 stars

Waste of $$

Don’t waste your money buying these!! Taste like dirt and have absolutely no affect at all. Also, don’t waste your time with customer service!

July 31, 2023
Unprompted review
Exhale logo

Reply from Exhale

Hi Lonnie! We're sorry that you didn't have a great experience with our mushrooms. Our customer service team received and replied to your inquiry and are always happy to further assist!

Rated 1 out of 5 stars

There pens are good and things but the…

There pens are good and things but the mushrooms ate whack. Ate the whole 28 gs in two days didnt hardly feel anything . My opinion its probably hard to store em or something cause they fid nothing but a little tingling but nothing else no dreams no trip no hogh nothing.

July 30, 2023
Unprompted review
Exhale logo

Reply from Exhale

Hi Travis! We're sorry you hadn't had the best experience with the mushrooms. Please contact our customer experience department; we will be more than happy to assist you!

Rated 5 out of 5 stars

I truly had no idea this existed I…

I truly had no idea this existed I guess I should have got a dosage chart I ate a few as soon as I got them and wow!!! I swear I was so high I was floating in a different universe.

July 22, 2023
Unprompted review
Exhale logo

Reply from Exhale

Thank you for your review and for being such a fantastic customer. I hope the dosing chart changed your experience.

Rated 1 out of 5 stars

Completely useless

Completely useless. I took the entire bag 5 gummies and had no effect on me. What a very expensive disappointment..This was with their new AMANITA MUSCARIA MUSHROOM GUMMIES.. What a scam..

July 20, 2023
Unprompted review
Exhale logo

Reply from Exhale

Hi David! We're so sorry that you didn't have a great experience with our mushrooms. Please contact our customer experience department; we will be more than happy to assist you!

Rated 1 out of 5 stars

How much?!?!?

Was looking forward to trying some new THC-A flower, but for these prices, I'd rather head to Colorado or Cali and get some real weed for a much cheaper price. These prices are insane! Not worth it! Taking advantage of all those who live in states where they can't legally get regular delta 9 weed. $140.00 for a 1/4 oz. is crazy!

"Why, there must be some real gold in them-there nugz!" lol

SMH

July 21, 2023
Unprompted review
Exhale logo

Reply from Exhale

Hi! We offer sales often on our website. Please contact our Customer Service department; we will be happy to further assist!

Rated 5 out of 5 stars

The Future of Pharmaceuticals

Amazing products, I see a lot of people complaining about the shipping updates. I can see why as my shipping had little to no updates for a while but product still got to my doorstep! Exhalewell is doing the lords work! Definitely will be indulging on their new line of LEGAL shrooms! <3

July 10, 2023
Unprompted review
Exhale logo

Reply from Exhale

Thank you! Your kind words filled our team with immense gratitude, and we wanted to take a moment to express our sincere appreciation.

Rated 1 out of 5 stars

Decent products, AWFUL customer service

Unfortunately I am experiencing the same issues as the recent 1 star reviews. I placed an order over 2 weeks ago with 0 updates. Customer service is horrendously bad here. The "chat" is an absolute joke as it never connects you to anyone. I tried calling and after 30 minutes of hold time I got an automated message saying "due to high call volume we can't take your call" then the call dropped. Their hold music is literally a song joking about being on hold all day so, that should tell you all you need to know. I'd recommend going with Mr hemp flower instead. Better prices, customer service, and MUCH faster shipping.

July 13, 2023
Unprompted review
Exhale logo

Reply from Exhale

Hi! We're sorry that you haven't received your order. We have experienced a higher-than-usual contact volume in our customer service department. A member of our customer service team will reach out to you for further assistance.

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