Exo Factory Reviews 7

TrustScore 2.5 out of 5

2.3

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2.3

Poor

TrustScore 2.5 out of 5

7 reviews

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Rated 1 out of 5 stars

Not order insects here!!

After two months from my order and a delay of over a week in delivery, the items in the package are completely wrong....I don't even know what they are....truly terrible

November 21, 2025
Unprompted review
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Rated 1 out of 5 stars

Scam and mantis killers

Scam, but also killing little mantises!!! Very horrendous, from an order of many mantises - one barely made it. Half arrived dead and other 2 died in the first day. It took the package weeks before any notice of them being sent - and then another week of them being untraceable. The mantises were also completely different from ordered ones and the selled doesn't reply to the email about giving a refund. That is unacceptable towards the little creatures that got killed and the customer service is non existent. Never order from them!

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

Scam website

Scam website. When it comes to ordering the service is quick. But when it’s time to deliver nothing comes and there is no responds from the service team. They scammed me out of over 130$. Please don’t order from them.

December 16, 2024
Unprompted review
Show reviews in all languages. (7 reviews)

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