I put in order, there was an issue with delivery. Got in touch with customer care, after few rounds of email and phone call, the issue has been resolved amicably. Both customer service agent and the... See more
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Review summary
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Reviews shaping this summary
Their service, product delivery, packaging are excellent and completely satisfactory. I appreciate their small note in all deliveries, which asks feedback if we had any dissatisfaction. I’ve been usi... See more
Company replied
I am a regular online shopper at Exotic e store. Everytime when I order my grocery, I am so pleased to see how well every item is packed with care. Glass jar/bottle is bubble wrapped, paneer is in col... See more
Company replied
Very much impressed with the delivery timeline and the packaging quality. The products were also recent and of good quality.
Company replied
Company details
Written by the company
Online Indian & Asian Grocery Store.
Contact info
24A Portman Road, RG30 1EA, Reading, United Kingdom
- 01183345197
- info@exoticestore.com
- exoticestore.com
4.6
Excellent
1K reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
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Yes overall good servise & very good…
Yes overall good servise & very good communication & quick delivery and very good value for money yes 5 star.
Ticks all boxes.
July 1, 2024
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
My go to place for indian groceries
My go to place for indian groceries, and the best part is they deliver too.
June 26, 2024
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
A good platform to order indian grocery…
A good platform to order indian grocery online . Only thing the bag of 10 kg should be more than 2 . The reason big families need more groceries .
July 2, 2024
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
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Delivery of Indian grocery…
Most of the items I was looking for were available for delivery. The items arrived well packed and in good condition.
June 24, 2024
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Well packaged and safe arrival of my…
Well packaged and safe arrival of my beautiful plant. Great communication
June 18, 2024
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Quality of packing and delivery on time
June 17, 2024
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
I have ordered a lot of groceries and…
I have ordered a lot of groceries and even Vegetables from this store and all things was received within proper time and date...All items were provided in good condition as well as I am happy with the price of all items I had great experience..and have even recommended with many of my indian
friends. Thanks exotic store.
June 17, 2024
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
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Efficient service.
Would really recommend ExoticEstore for their efficient service and speedy delivery. The parcel items were very well packaged and competitive priced. Very happy with our delivery and will certainly be ordering more from this company.
June 12, 2024
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Excellent service and on-time Delivery
Excellent service and on-time Delivery. Products were as expected.
June 11, 2024
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Excellent and super fast service.All…
Excellent and super fast service.All products intact well packed and delivered 🙏
June 11, 2024
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
It was late by 10 minutes late when…
It was late by 10 minutes late when putting my order in for delivery as per the delivery guidelines but ExoticEstore still processed mine for next-day delivery.
I think this was a very kind gesture.
June 6, 2024
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
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Next day delivery
Next day delivery, the items were well packed and secure.
June 6, 2024
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
it is best store which provides asian groceries all over the uk.
its is best store which provides groceries at your door in time with great freshness .
customer support service is also very bery efficient they respond you quickly .
June 6, 2024
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
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Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
The parcel was left on the ground floor…
The parcel was left on the ground floor not in front of my door 23 A I had to bring it up to 1st floor.Kindly inform them to leave near the specified door or flat.
Thanks
May 20, 2024
Unprompted review
Reply from ExoticEstore.com
Hello, many thanks for taking the time to provide a review of your service from Exotic E store. Your feedback is greatly valued, and all feedback is reviewed for future improvements.
Kind regards
Exotic E store.
Easy to order online good variety of…
Easy to order online good variety of goods. Quick delivery packed well and secure all items fresh especially mangoes I ordered happy with purchases.
May 20, 2024
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
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