Banner for Expansion Capital Group

Expansion Capital Group Reviews 

1,740
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 458 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the highly professional, helpful staff, making the process straightforward and easy. Many people highlight the efficiency and speed, often receiving funds quickly, which greatly assists their business needs. Clear communication and a seamless user experience are frequently noted as outstanding. However, some customers also noted dissatisfaction with payment terms, experiencing delays in receiving funds, a lack of flexibility in repayment schedules, and issues with account management such as unexpected payment adjustments and persistent calls about past-due amounts.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the helpfulness and efficiency of... See more

Staff

Consumers find staff to be positive, often describing them as helpful, understanding, and professional. Many... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and efficiency of... See more

User experience

Customers report positive experiences, highlighting the process as easy, quick, and efficient, often leading... See more

Payment

Reviewers highlight ambiguous aspects of payment, with some customers reporting quick funding and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke to another company for two days and signed 2 contracts just for the loan to fall thru. I spoke to Jake 3-4 time over 2 hours and was approved for the amount that I needed, despite my credit hi... See more

Company replied

Rated 5 out of 5 stars

EASY PROCESS everyone we spoke to was super helpful. Since we have been working with them previously it was as simple as handing over 3 months of bank statements and within the agreed approval we w... See more

Company replied

Rated 5 out of 5 stars

I have used other companies in the past. Expansion Capital's team is the best n the business. They were courteous and professional while maintaining a personal touch. The application process was se... See more

Rated 5 out of 5 stars

Outstanding service in every respect. We had an emergency cash flow situation at our business and thanks to you, filled out the paperwork and the money was in the account the next day. I am very impre... See more

Company replied


Company details

  1. #189 of 251 best companies in Non-Bank Financial Service
  2. #154 of 199 best companies in Financial Consultant

Written by the company

Expansion Capital Group (ECG) is a leading provider of working capital solutions designed to help small businesses grow, thrive, and succeed. Since 2013, ECG has proudly supported over 35,000 small business owners across the United States by providing fast, flexible, and transparent funding options.

Business Loans from Expansion Capital Group

Written by the company

Get the funds you need to grow your business in minutes!
Expansion Capital Group provides business owners working capital financing using a 3–12 month term finance product which helps business owners expand and grow their businesses. Our products are fast and let you take advantage of those opportunities that just can't wait for a traditional bank loan.
Call us at (877) 204-9203
Our customers may come from different backgrounds, but they all have one thing in common—they need some help to keep expanding and growing. We've been successfully serving businesses and have developed the technology and systems to quickly evaluate your business. Go ahead and take the first step by applying with us. You'll then get a dedicated business banker that is ready to listen and help. You might be surprised at how much capital you could be tapping into.

Contact info

Promotion box for Expansion Capital Group

Funding What's Next.

Fast Capital. Made Possible.

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,740)

453 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I’ve had a great experience with ECG

I’ve had a great experience with ECG. They are personable and supportive.

June 25, 2026
Expansion Capital Group logo

Reply from Expansion Capital Group

Glad to hear you had a great experience, Michael. We appreciate you sharing your positive remarks about our team being personable and supportive.

Rated 5 out of 5 stars

Fast processing and no early payoff…

Fast processing and no early payoff penalty

June 26, 2026
Expansion Capital Group logo

Reply from Expansion Capital Group

Glad to hear you had a positive experience with our processing. We appreciate you sharing your feedback!

Rated 5 out of 5 stars

Excellent service staff knowledgeable…

Excellent service staff knowledgeable and personable

June 25, 2026
Expansion Capital Group logo

Reply from Expansion Capital Group

Glad to hear you had a great experience with our team, Paul! We appreciate you sharing your thoughts and look forward to assisting you again in the future.

Rated 5 out of 5 stars

They were fast

Great customer service they're working your favor They were fast. You get to my paperwork done.You get approved same day and I got the funds day followed deposits in the bank account

June 22, 2026
Expansion Capital Group logo

Reply from Expansion Capital Group

Glad to hear you had a quick and smooth experience with us, Farooq. We appreciate you sharing your positive feedback!

Rated 5 out of 5 stars

Quick turnaround

It was a quick, straightforward system.

June 16, 2026
Expansion Capital Group logo

Reply from Expansion Capital Group

Glad to hear you found our process efficient, Miguel. We appreciate you sharing your experience with us!

Rated 5 out of 5 stars

Good service

June 23, 2026
Expansion Capital Group logo

Reply from Expansion Capital Group

Glad to hear you had a positive experience with us, Hanford! We appreciate you sharing your feedback and look forward to continuing to support you.

Rated 1 out of 5 stars

Terrible company

Terrible company

July 19, 2025
Expansion Capital Group logo

Reply from Expansion Capital Group

We appreciate you taking the time to leave a review. If you're open to sharing more about your experience, we'd welcome the opportunity to learn more and better understand your concerns.

Rated 1 out of 5 stars

Run far and run fast....not something…

Run far and run fast....not something you want to embark on....

November 21, 2025
Expansion Capital Group logo

Reply from Expansion Capital Group

Thank you for taking the time to share your perspective, Anita. We appreciate the opportunity to work with your business and wish you continued success.

Rated 5 out of 5 stars

They worked with me to get me the funds…

They worked with me to get me the funds I needed and the flexibility to revise my agreement after reaching the half-way point.

June 19, 2026
Expansion Capital Group logo

Reply from Expansion Capital Group

Glad to hear that you had a positive experience, Michael. We appreciate you sharing your feedback and look forward to continuing to support your needs!

Rated 5 out of 5 stars

Let’s be honest if you’re having to use…

Let’s be honest if you’re having to use a company like Expansion Capital, then you’re gonna be grateful for the experience of getting the job done because you must need it. They made the process fast, painless, and efficient.
Just make sure you have an exit strategy, then this type of funding can be useful when you NEED it!

June 19, 2026
Expansion Capital Group logo

Reply from Expansion Capital Group

Thank you for the kind words, Anthony. We're glad to hear that you found the process efficient and straightforward!

Rated 5 out of 5 stars

Quick and easy

June 12, 2026
Expansion Capital Group logo

Reply from Expansion Capital Group

Glad to hear you had a positive experience, Christine! We appreciate you sharing your feedback with us.

Rated 5 out of 5 stars

Very easy and quick process

Very easy and quick process. I will be using ECG for my future business needs. Thank you.

June 18, 2026
Expansion Capital Group logo

Reply from Expansion Capital Group

Glad to hear you found the process seamless, Duane! We appreciate you sharing your experience and look forward to supporting your future business endeavors.

Rated 2 out of 5 stars
Expansion Capital Group logo

Reply from Expansion Capital Group

Hi Ronald. Thank you for taking the time to share your perspective. We appreciate your business and the opportunity to work with you.

Rated 5 out of 5 stars

Quick turnaround

Quick turnaround
Nice staff
Reasonable payment amount

June 11, 2026
Expansion Capital Group logo

Reply from Expansion Capital Group

Glad to hear you had a positive experience with our team, Vance. We appreciate you sharing your feedback and look forward to supporting you again in the future!

Rated 5 out of 5 stars

Easy to apply and got approved with not…

Easy to apply and got approved with not credit history

June 11, 2026
Expansion Capital Group logo

Reply from Expansion Capital Group

Glad to hear you had a smooth experience with us, Aldair! We appreciate you sharing your positive feedback and are here to support you on your journey.

Rated 5 out of 5 stars

Great service

Great service, great people to work with
Appreciate your all support

June 10, 2026
Expansion Capital Group logo

Reply from Expansion Capital Group

Pleased to know you had a positive experience with us, Dharmendrakumar. Thank you for the kind words; we truly value your support!

Rated 1 out of 5 stars

read everything, ask lots of questions and do not be rushed into a bad deal

I was rushed into a bad deal, my credit is not bad, we have capital, I needed money 10 days max and paid about 14 grand for it. I was mislead and never would of agreed to something like that. you guys could of had a life long customer but I guess one and done is the way you guys operate. sad.

June 5, 2026
Expansion Capital Group logo

Reply from Expansion Capital Group

Felicia, thank you for taking the time to share your perspective. We are committed to clear communication so business owners can make informed decisions, and we wish you and your business continued success.

Rated 5 out of 5 stars

Great customer service

Great customer service

June 9, 2026
Expansion Capital Group logo

Reply from Expansion Capital Group

Glad to hear you had a positive experience with our team, Sheri! We appreciate you sharing your thoughts and look forward to supporting you in the future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look