I received excellent customer service from Maura this afternoon and will be a repeat customer. I ordered a fligt gift certificate for my son’s birthday but incorrectly sent it to my email cs his.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The customer service is probably the best I have ever seen. Besides getting such quick and personal responses, they have been extremely helpful with their suggestions and offers to make getting the gi... See more
Company replied
Great experience with customer services. Was querying when I'd receive voucher and as we were emailing it arrived in post. They offered to re-send and also sent e-voucher in case I needed asap.
Company replied
By mistake, I booked a flight from Mumbai to Melbourne on the wrong day. Kostas was very helpful in assisting me to cancel the booking promptly. I then rebooked my flight correctly with no problem!... See more
Company replied
Company details
About Experiencegift
Written by the company
🎁 Home of Flightgift, Hotelgift, Traingift & Activitygift
🌎 Personalised gift cards, worldwide
⭐ Give someone a gift that creates memories
Customize the gift with your own image and text to make it personal. Send the luxury physical gift to your recipient or send it to yourself to give in person. We send the gift cards with priority shipping worldwide. For last-minute gifts we offer a printable PDF version that’s ready to give within 5 minutes. In case you’re not able to give it in person, you can send a digital animated gift card directly to your recipient's inbox.
✈️ Book a flight to over 980 destinations with 400+ airlines
🏨 Book a hotel in over 170 countries at 750,000+ hotels
🚂 Book a train journey to over 25,000+ destinations in Europe
🎟️ Book an activity from over 50,000+ activity options worldwide
🌎 Personalised gift cards, worldwide
⭐ Give someone a gift that creates memories
Customize the gift with your own image and text to make it personal. Send the luxury physical gift to your recipient or send it to yourself to give in person. We send the gift cards with priority shipping worldwide. For last-minute gifts we offer a printable PDF version that’s ready to give within 5 minutes. In case you’re not able to give it in person, you can send a digital animated gift card directly to your recipient's inbox.
✈️ Book a flight to over 980 destinations with 400+ airlines
🏨 Book a hotel in over 170 countries at 750,000+ hotels
🚂 Book a train journey to over 25,000+ destinations in Europe
🎟️ Book an activity from over 50,000+ activity options worldwide
The best travel gift cards worldwide
Written by the company
- No expiry date for gift cards sold after 1 June 2026
- Enough time to decide where to go
- Worldwide shipping
- & Instand delivery for digital gifts
- Personalize your gift cards
- Add a photo and a message
- Unbeatable choice
- We offer thousands of gift experiences worldwide
We believe in experiences over things
And so should you!
Experiencegift makes gifting unforgettable with access to thousands of unique experiences worldwide. Whether it’s thrilling adventures, relaxing getaways, or gourmet dining, there’s something for everyone. With flexible delivery options and no expiry date, it’s the perfect gift for creating lasting memories, anytime, anywhere.
Contact info
Concertgebouwplein 7, 1071 LL, Amsterdam, Netherlands
- experiencegift.com
Need the perfect gift? 🎁
4.5
Excellent
493 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
recently purchased a travel gift card…
recently purchased a travel gift card from Flightgift, and it turned out to be a thoughtful and flexible present. The process was quick and easy, and I liked how it can be personalized with a message. It’s a great idea for anyone who loves to travel, since they can choose from hundreds of airlines and destinations worldwide. Overall, a simple yet meaningful gift!!
March 20, 2026
Reply from Experiencegift
Dear Customer,
Thank you for your wonderful feedback!
We’re delighted to hear that you enjoyed the flexibility and personalization of your travel gift card. It’s great to know it made a thoughtful and meaningful gift.
We hope it brings many exciting travel experiences!
Kind regards,
Nikolas
Experiencegift Team
Hotelgiftcard voucher and experiencegift.com
My husband gifted me this hotelgiftcard.com.
I use this voucher and it worked well. At first, I didn't received any booking confirmation per email. I use the contact center immediately and they sent me immediately the confirmation of my booking. Contact center is really helpful. I will use this again in the future.
March 16, 2026
Reply from Experiencegift
Hello Lizzy,
Thank you for sharing your experience!
We’re glad your gift card worked smoothly and that our support team could quickly assist you with your booking confirmation.
We look forward to helping you again in the future!
Kind regards,
Nikolas
Experiencegift Team
Extremely happy
March 16, 2026
Reply from Experiencegift
Hello Maria,
Thank you for sharing your experience.
Kind regards,
Nikolas
Experiencegift Team
Totally comfortable
I don't travel often, but when I needed to cancel my previous travel, this customer service was so helpful.
I felt comfortable working with them and getting a new flight. There aren't enough stars to show how grateful I am.
March 16, 2026
Reply from Experiencegift
Hello Barbara,
Thank you for your wonderful feedback!
We’re thrilled to hear that our team made your experience comfortable and stress-free, especially during a time when travel changes can be challenging.
Your kind words mean the world to us!
Kind regards,
Nikolas
Experiencegift Team
the assistant was very helpful
March 13, 2026
Reply from Experiencegift
Hello Barbara,
Thank you for your kind words!
We’re glad our assistant was able to help you.
Kind regards,
Nikolas
Experiencegift Team
Reply from Experiencegift
Dear Mrs Thomson,
Thank you for your feedback!
We’re glad to hear you found our website easy to navigate.
Kind regards,
Nikolas
Experiencegift Team
❤️🎉🥰💫🌹😻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻🥰😘😘😘😘
March 13, 2026
Reply from Experiencegift
Dear Eli,
Thank you for your five-star review.
We are pleased that Experiencegift met your expectations.
Kind regards,
Nikolas
Experiencegift Team
Resolved issue quickly
March 13, 2026
Reply from Experiencegift
Hello Emma,
Thank you for your feedback!
We’re glad we could resolve your issue quickly and make the experience smooth for you.
Kind regards,
Nikolas
Experiencegift Team
Excellent service
Easy website to navigate, but most importantly very efficient in sorting out an error. Highly recommend
March 12, 2026
Reply from Experiencegift
Hello Rachel,
Thank you so much for your kind words!
We’re thrilled to hear that you found our website easy to navigate and that we could efficiently resolve your issue.
Your recommendation means a lot to us!
Kind regards,
Nikolas
Experiencegift Team
Warning this is a scam company
Warning this is a scam company. Received voucher as a gift and tried to use it for a booking only to discover it was expired. No expiration date on our voucher. We leaned it expired in two years and we are just outside that window. I reached out but no wiggle room or extensions allowed. In addition you need to redeem voucher on their platform where the selection is limited and the prices are inflated. What a racket! Stay clear, buyer beware!
February 20, 2026
Unprompted review
Reply from Experiencegift
Dear Jeffrey,
Thank you for sharing your feedback.
As mentioned in our previous response, Flightgift vouchers have a fixed validity period of two years from the date of purchase. Once a voucher has expired, it can no longer be redeemed or extended. All redemptions are completed through our secure platform, and flight availability and pricing are determined by our airline partners and may vary depending on fare conditions and supplier rates at the time of booking.
We understand your concerns regarding platform selection and pricing. If you encounter any discrepancies on active searches in the future, you are welcome to contact us via our support form with the route, dates, and screenshots, and we will investigate and provide guidance accordingly.
Kind regards,
Michail
Flightgift Team
Not possible to book train rides sold on the train operators website
Using Traingift (one of Experiencegifts brands):
Traingift is refusing to let me use my voucher for my desired train connection, which Deutsche Bahn would sell to me without any issues.
Also, not all connections are shown. A connection I would have switched to is straight up not showing up (or any connections between the two selected stations), even though many trains pass through them each day (Krakow > Prague).
In the future, I will avoid Experiencegift and their subbrand Traingift. It feels like it is intentionally made difficult to redeem the vouchers.
February 22, 2026
Unprompted review
Reply from Experiencegift
Dear Ole,
We hope our assistance has met your satisfaction and addressed your concerns effectively, as the necessary actions have been taken.
Should you require any further help or have additional questions, please don’t hesitate to contact us.
We’re always here to assist you.
Kind regards,
Nikolas
Experiencegift Team
-----------------------------------
Dear Ole,
Thank you for your feedback.
Train availability on Traingift reflects live inventory from our partner providers, and some connections may not appear due to supplier restrictions, which are beyond our control. Our platform is designed to offer convenience and secure voucher redemption, and our support team is available to assist with any issues.
We will reach out to you directly to better understand your case and provide the best possible resolution for your desired booking.
Kind regards,
Nikolas
Experiencegift Team
Travel gift cards
Had an issue with gift cards not being received, contacted the customer support and they very quickly responded and refunded my money promptly. On a side note , the gift cards did finally show up!
January 6, 2026
Reply from Experiencegift
Hello Wendy,
Thank you for sharing your experience.
We’re glad our support team was able to assist you promptly and resolve the matter quickly. It’s also great to hear that the gift cards eventually arrived.
We appreciate your understanding and your feedback — and we hope to serve you again in the future.
Kind regards,
Nikolas
Experiencegift Team
Reply from Experiencegift
Hello Mayr,
Thank you for your wonderful feedback!
We’re delighted to hear that you would choose us again.
Your support means a lot to us, and we look forward to assisting you with your future travel plans.
Kind regards,
Nikolas
Experiencegift Team
A Waste of Money
My $300 voucher did not list an expiration date, and to my surprise it had expired by one month when I tried to book a flight. The customer service representative claimed there was nothing that she could do to help me. I asked for the CEO's contact info so that I could try to resolve the issue, but I was denied any additional information. A total waste of money.
I received the voucher as a gift, so I didn't know the date of purchase.
February 8, 2026
Unprompted review
Reply from Experiencegift
Dear Denice,
Thank you for sharing your feedback.
Vouchers are valid for two years from the date of purchase, and this validity period is clearly stated in our Terms & Conditions. While the expiry date may not always be printed on the voucher itself, it is linked to the original purchase date and applies consistently to all vouchers. Once a voucher has expired, we’re unable to extend, refund, or reactivate it, even if it has only recently expired. We also handle account-specific matters through our support team for privacy and security reasons.
If you email us at support@flightgift.com with your voucher code, I can review the details for you and clarify the validity information.
Kind regards,
Michail
Flightgift Team
I really loved the website and It’s…
I really loved the website and It’s design help me quickly choose the amount and the categories of gift card. It was very seamless.
January 23, 2026
Reply from Experiencegift
Hello Syed,
Thank you for your feedback.
We are glad you found the website easy to use and that the design helped you quickly select your gift card and category.
We hope your gift brings great enjoyment to the recipient!
Kind regards,
Eva
Experiencegift Team
This company refuses to redeem our…
This company refuses to redeem our voucher for 600euro that we got as a wedding gift. It was only 4 weeks out of date. We explained we could not travel due to a family members being diagnosed with a serious condition but no empathy was shown. I would not recommend this website as they have not shown any goodwill
January 20, 2026
Unprompted review
Reply from Experiencegift
Dear Siobhan,
Thank you for your feedback. We truly empathise with the situation you have described and understand your perspective.
As explained in our previous correspondence, your Flightgift card has expired. Our Terms and Conditions state that vouchers are valid for two years from the date of purchase, providing ample time for bookings. To ensure fairness for all customers, we must apply this policy consistently.
We appreciate your feedback, which helps us continually review and improve our service.
Kind regards,
Eva
Flightgift Team
The fast response and clear messaging…
The fast response and clear messaging from flight gift is excellent. They resolve queries quickly.
January 6, 2026
Unprompted review
Reply from Experiencegift
Hello Mary,
Thank you for your review.
We are delighted to hear that our team was able to respond quickly and provide clear assistance.
We hope your gift experience continues to be smooth and enjoyable!
Kind regards,
Eva
Experiencegift Team
Avoid
My sister purchased an experience hotel voucher for me.
They charged us £135 for a room that was available directly from the hotel for £58 - ALL IN NO FURTHER FEES - CONFIRMED AT HOTEL.
Shocking rip off !!
Please do not contact me to justify charging over double the going price - Remove my details from your database and may we never cross paths again!
December 31, 2025
Unprompted review
Reply from Experiencegift
Dear Danielle,
Thank you for taking the time to provide us with your review.
Please note that the prices on our website are the lowest we can offer and the are affected in real-time by availability.
Please also note that the rates shown on our website include taxes and fees that on hotel's websites are charged at the checkout raising the final price significantly.
To further explain this and address any questions you may have, I will now send you an email.
We wish you a happy New Year!
Kind Regards,
Stefanos
Hotelgift Team
What a bunch of crock!!!!
What a bunch of crock!!!!
They are very quick and polite to answer your reviews but you just can’t get a straight forward answer! This company is nothing but a joke! All they are interested in are to sell you their vouchers and scam you for your money by overcharging on the flights, hotels, trains and what not!! I would make aware everyone to take a distance to this company and not to buy these worthless vouchers which they call “gift”. It is nothing but “gifting” themselves with your money. They over charge on everything. How people fall for this company’s vouchers is a mystery to
Me! I hope people wake up when they see these terrible reviews and wise up! This company is nothing but a SCAM!!
They are very polite but never get anything done. To me talk is cheap !
December 16, 2025
Unprompted review
Reply from Experiencegift
Dear Jaikishin,
Thank you for sharing your feedback.
We don’t recognise the situation as you’ve described it, but I’d like to clarify a few points. Pricing on our platform is based on rates provided by airlines, hotels, and other travel partners, and these can differ from booking directly; however, the full value of the gift card is always applied to the booking. Our team responds to all enquiries and provides clear, written information so customers can make informed decisions. We don’t conceal details, and all key information about how the vouchers work is made available before purchase.
If you’re willing to discuss a specific booking or concern, please email us at support@flightgift.com, and I’ll review this personally.
Kind regards,
Michail
Experiencegift Team
The website was clear and easy to…
The website was clear and easy to follow
and an ideal gift for anyone who enjoys travel.
December 24, 2025
Reply from Experiencegift
Hello Diana,
Thank you for your positive feedback!
We’re pleased to hear that you found the website clear and easy to use, and that it made an ideal gift for a travel enthusiast.
Kind regards,
Nikolas
Experiencegift Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.