Full marks to sales and installation…
Full marks to sales and installation team. Very professional and left the site spotless.
We encountered a communication problem with the battery from day 1. The after sales technical support was very disappointing.No contact with technical support for two weeks, by the time Tammy was on the job, Deye were still saying there wasn't a problem. Nothing was done to resolve the problem for another two weeks while staff were on holidays. Tammy was right onto it as soon a business opened again. We were probably unlucky as technical support were not getting an alert from the battery system. Once Dan from the installation team got all the information it was fixed within 30 minutes. Tammy was so helpful and kept pushing Tech Support.
We are totally satisfied with the system now and it is out performing our expectations.







