Explicitn Reviews 

75
TrustScore 3 out of 5

2.8

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Rated 5 out of 5 stars

This was, simply, a straightforward transaction. I placed the order and the item arrived a few days later. I won't see my Grandaughter till the weekend , but i will get her changed into the new garm... See more

Rated 4 out of 5 stars

Good offers, quality products. Only downfall is delivery time. Arrived well packaged with each disc in a separate bubblewrap bag and all bags in another Jiffy bag.

Rated 1 out of 5 stars

Ordered an advent calendar. They took too much money from my bank. Wouldn’t refund, wouldn’t cancel, stopped communicating via email. My bank are looking into them for fraud. The item eventually ar... See more

Rated 1 out of 5 stars

Placed an order with them, over a month ago, which still hasn't arrived. I don't believe that it will. The tracking has been at 'Out for Delivery' for well over 2 weeks now. I contacted Custo... See more

Company details

  1. Clothing Store

Written by the company

At explicitn.com we love every passion and interest on Earth. And to spread exactly that...is our core vision:


Contact info

2.8

Average

TrustScore 3 out of 5

75 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.8

All reviews

(75)

17 reviews in the last 12 months

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Rated 1 out of 5 stars

I totally agree with all the negative…

I totally agree with all the negative comments. Am only giving 1 star because I have to to write my comment. Quality of the outfit is terrible and when the outfits don’t fit they refuse to refund despite their refund policy. DO NOT BUY!

July 27, 2023
Unprompted review
Rated 1 out of 5 stars

ABSOLUTE CON

ABSOLUTE CON. Advertising of products is false. Items are nothing like the pictures. Sizes sent are wrong. Customer service is shocking and they will not allow you to return even with proof wrong item has been sent. Total con job. AVOID

July 25, 2023
Unprompted review
Rated 1 out of 5 stars

Awful!!

Awful!!! Do not buy from this store its a total con. The items are terrible quality and nothing like the procures shown, dresses do not have the features that are marketed on the website or Instagram. Clothes are made with cheap fabric and not for western bodies. Customer service terrible. Do not buy from this store

July 1, 2023
Unprompted review
Rated 1 out of 5 stars

Keep away from Explicitn

I have given this company 1 star because I had to, to start this review. I wouldn't give them any stars. Avoid this company like the plague. Orderd a dress for my wife, sizes totaly wrong, Poor quality. When I contacted them to return the item just kept getting fobbed off. They offerd me a £4 refund telling me they had checked the dress and everything was correct. I question if they check anything. This company is a disgrace and I will be letting as may people know as I can, not to buy from them.
KEEP AWAY FROM THIS COMPANY.

July 13, 2023
Unprompted review
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Rated 1 out of 5 stars

Terrible - avoid this company!.

Exactly the same experience as other reviewers - sizing is completely incorrect. No response to emails when trying to return items. Waste of time and money. Avoid this company

July 10, 2023
Unprompted review
Rated 1 out of 5 stars

No option to return items

This isn’t a reputable company as there is no returns option. The customer service sends you around in circles between email and chatbot. Terrible experience and left with items that isn’t fit!! And I think the blocked me on Facebook for leaving a negative comment

June 30, 2023
Unprompted review
Rated 1 out of 5 stars

This company is an absolute joke

This company is an absolute joke. I checked their returns policy prior to ordering and that is why I placed the order. What a f***ing farce. Offering rediculous discount when all I wish to do is return the items and get my money back. I am quite happy to go on whatever social media that I can to warn people in this Country not to bother with them. They totally reneged on their returns policy...load of b*******s and nobody should touch them with a barge pole...Social media should have some more rules in place to stop this crap!

June 19, 2023
Unprompted review
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Rated 1 out of 5 stars

SCAM COMPANY - NO RETURNS

Ordered a dress in XL (size 16/18). It came as a two piece, top and skirt. Skirt is a size 10, measurements are wholly incorrect. I’ve clearly been mis-sold the garment. As per the other reviews, exactly the same responses. I’m now upto £5 compensation , the outfit costing £26.99. I’ve replied saying I am happy to pay the ‘returns’ to China but keep being fobbed off! The latest email; “We are sorry for the inconvenience.​
Because your product is what you ordered, we did not send the wrong product.​
I have already fought for the highest compensation for you from my company.​
I hope you can seriously consider it and receive it.​“
Avoid avoid avoid!

June 20, 2023
Unprompted review
Rated 1 out of 5 stars

Do not purchase from this company

I would rate zero stars if possible. Items are shipped from warehouse in Europe yet when pressed for an address the returns are to China and are not free. Item not as described and not true to size. Was offered GBP2 and then GBP3 to keep items. I only got a return address once I mentioned claim back through credit card and trading standards. Disingenuous at best.

June 22, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs! Terrible customer service for faulty product. As per other reviews, apparently ‘warehouse has checked’ and nothing wrong with item! Free returns as stated in Facebook load of rubbish. I’ve been told I don’t ‘deserve’ a free return and it would be too expensive to return to China. Offered £2 compensation. Definitely scam company. Wish I had checked on here first. For others that do - do not buy anything from them no matter how good it seems!!!

June 27, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT PURCHASE FROM THIS COMPANY!!…

DO NOT PURCHASE FROM THIS COMPANY!!…
I have sent numerous emails contacted via Facebook to return an item !!..
They have now blocked me from contacting (emails bounce back and messages won’t send)
Now arranging with my bank to get my money back

June 2, 2023
Unprompted review
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Rated 1 out of 5 stars

Please avoid this company. Would like to give 0 stars

Would like to give 0 stars. A previous reviewer says 'scam company'. I would tend to agree. Ordered a LAPTOP stand after seeing an advert on Facebook. What arrived was a TABLET stand which in no way can hold a laptop.
The order said LAPTOP stand. The photo on the advert showed a LAPTOP. But it is just far too small to hold any laptop.
Numerous requests for a refund fallen on deaf ears and I would have to return it at my cost.
TERRIBLE CUSTOMER SERVICE.
In addition they also took a P&P charge from my credit card despite the ad saying P&P was FREE.
I have asked more than once for details of the managing director or chief executive to write to them directly but no replies to my requests. No surprise.
Hopefully people will read these reviews before buying anything from this company. Save your money & go elsewhere.

May 18, 2023
Unprompted review
Rated 1 out of 5 stars

scam company

Absolutely feels like a scam company. I ordered a laptop stand and received a pair of overalls. After requesting numerous pieces of information one of which was a number under a postal label which you couldn’t see they advised that the overalls was what I ordered despite sending proof by emails received by them that I ordered a laptop. They’ve now advised that to get a (non-guaranteed) refund I would have to return the item to China at my own cost. Disgusting.

May 23, 2023
Unprompted review

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