Highly recommend!
Highly recommend!
Luke has a calm friendly manner. I was constantly reassured throughout the procedure. The fact that this was carried out in my own home was an added bonus.
Thank you.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Here at Explore Hearing we offer a ear wax removal service in the comfort of your own home. No need to travel, easy to book and friendly service.
7 west end, NR8 5AG, NORWICH, United Kingdom
Highly recommend!
Luke has a calm friendly manner. I was constantly reassured throughout the procedure. The fact that this was carried out in my own home was an added bonus.
Thank you.
Fantastic service from a great company. Luke conveniently comes to you, and is very friendly, knowledgeable, and reasonably priced. Would certainly use him again in the future!
After having been quoted an 8 week wait by Specsaver I came across Explore Hearing and saw the positive reviews.
Luke offers a brilliant and efficient service and actually comes to your own home which is great. I made an appt on Monday and only had to wait until Wednesday for my visit....and I can hear again! He was very professional and friendly and I would not hesitate to recommend him to anyone.
My right ear had been blocked for about 7weeks I had been to doctors no help rang up Luke about 4days ago said he could look at my ear Wednesday 8th sept was very polite explained everything to me and now I can hear again would recommend 100%
Luke is a professional and personable audiologist.He can offer all the services of supply,full service back up and importantly, wax removal.He has all the modern equipment and will do home visits.
I have had hearing aids for 18 years and used many of the major providers.The service that Luke offers is in my opinion the most comprehensive and best available,and at reasonable prices.
Had blocked ears for a couple of weeks and was given Luke’s details by Doctor. Made an appointment and a week later I can hear again. Every step explained and put at ease when cleaning the ears. Very professional service, will certainly recommend. Thanks Luke
Excellent experience. Suffering with build up of wax for a while and finally decided to do something about it! So pleased I did, very professional service and highly recommended.
Thinking myself hard of hearing and booking a test, I was advised my ears needed wax removing prior it being able to be carried out. As someone who has a very severe dislike (phobia) of anything to do with ears I had been evading the issue since Lockdown 1! Friends recommended Luke Baker and encouraged by them I booked an appointment and waited with trepidation. I told him I was extremely fearful! He was not only calm and reassuring in a professional and easy way but extremely knowledgeable and astute in his treatment of me. At the end of the procedure I was not shaking and crying as I had expected but felt relief and a great sense of achievement in having climbed the mountain and gone down the other side. It was quick and painless!
I would have no hesitation in recommending Luke to anyone and am thankful I found him.
Like came out today to remove my ear wax, I would highly recommend him, very efficient, completely put me at ease, lovely young man.
This service was highly professional, calm and effective.
COVID safety was carefully observed. Easily administered in my kitchen - great not to have to travel anywhere. Highly recommended.
Luke visited today to clear my ear of wax. Explained the procedure well and complied with Covid guidelines so felt very safe in my own home. Efficient and quick would reccomend to anyone with problems with blocked ears. Thanks
I had been suffering with a completely blocked ear due to wax build up for 2 weeks. I called Eplore Hearing and made an appointment with Luke Baker within the next 2 working days. I experienced brilliant service, professionally carried out, and Luke put me at ease from the start. One hour later, problem solved! I would definitely recommend Explore Hearing. Many Thanks.
Excellent, prompt and professional service by Luke at Explore Hearing. He visited me whilst we were on holiday, wearing full PPE , and with modern equipment performed microsuction on my ears to remove the wax that was impairing my hearing and causing me discomfort.
I recommend him 100% Thank you Like.

Reply from Explore Hearing
This company was recommended by my GP surgery. Having your ears syringed out is not the most pleasant experience, but it was done carefully, expertly and cheerfully! Thoroughly. recommend

Reply from Explore Hearing
I had a hearing problem with a build of wax. The doctor’s surgery refused to help but Luke and ExploreHearing came out to my house and solved the problem. Very efficient and helpful and very reasonable. I would recommend Luke to anyone with a similar problem or a general hearing issue.

Reply from Explore Hearing

Reply from Explore Hearing
Luke came to my home to remove my ear wax. He had been most professional in making the appointment and arrived on time. He wore appropriate PPE and explained exactly what he was going to do, what I needed to do...ie sit still ...and what the vacuum removal process would feel like. His approach relaxed me and his description of the process was spot on. He removed the wax and used a computer based tool to let me see inside my ears before and after. Everything was easy and totally professional. I am already recommending him to a friend and will certainly use his service again. Jane 13/8/20

Reply from Explore Hearing
Thanks to Luke for his professional treatment today. Booking appointment couldn’t have been easier and he accommodated with a super speedy visit. We felt very safe with all PPE and Covid friendly precautions and Luke made my daughter relaxed and provided lots of information and future recommendations for her condition. She is so relieved that you have resolved her ear issue and she can finally hear again. Highly recommend Luke and wish him well in his new business.

Reply from Explore Hearing
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.