Explore Learning Reviews 2,406

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 304 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The user experience is frequently highlighted as excellent, with many people appreciating the efficiency and ease of the service. Reviewers are particularly impressed with the quality of the product and the exceptional customer service. However, some customers also noted issues with inconsistent tutors and a few people were dissatisfied with the management's handling of certain situations, including service termination and communication. There were also occasional reports of unengaging online sessions due to tutors keeping cameras off.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, friendliness, and engaging... See more

User experience

Customers consistently note positive experiences with the user experience. Many praise the flexibility of... See more

Service

Clients share positive opinions on service, often highlighting how it helps children gain confidence and... See more

Customer service

Consumers find customer service to be positive. Many reviewers express appreciation for the support received,... See more

Product

Customers had positive experiences with the product, noting significant improvements in children's focus,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We came through Bright Horizons and so far (4 months) our experience has been good. There are aspects that I'm finding annoying (like the fact that BH customers cannot cancel lessons) but at least the... See more

Company replied

Rated 5 out of 5 stars

Hiba and Zehra are incredibly well organised, welcoming and accomodating to a whole host of different needs. We put our son through the 11+ tuition and not only did he really enjoy it, but Hiba went o... See more

Company replied

Rated 5 out of 5 stars

My boy loves going and the staff are so great with him (Winnersh centre). He is only 4 and has a lot of big opinions so the fact that he is always so excited is really brilliant. Love the flexibility... See more

Company replied

Rated 5 out of 5 stars

My son started back with explore learning as he found it difficult due to his SEN needs in the beginning. I would like thank all the staff but in particular Hamzah for taking the time out to support... See more

Company replied


Company details

  1. Private Tutor
  2. Educational Institution
  3. Tutoring Service

About Explore Learning

Written by the company

Refer a friend

We offer all our members the opportunity to share the love of learning with their friends.

You will receive £25 off your next month of membership for every family that joins Explore Learning on your recommendation, and so will they!

Refer a friend - Save £25

Since 2001, our professional tutors have nurtured over 250,000 children aged 4 to 16 to achieve their potential, either in one of our vibrant learning centres, or through online tuition.

We are passionate about providing a service for all children to thrive throughout their education and beyond.

Our goal – to build confident, fearless learners who are hungry for knowledge.

Book your free trial session today!

Written by the company

Join the thousands of families who have changed their story with Explore Learning. Tailored maths & English tuition for children aged 4-16. Book your free trial today.
Inspiring tutors
Our expert staff create 'light bulb' moments, and nurture long-lasting learning attitudes. Our people bring our offering to life, and make our service truly unique.
Engaging resources
Where you visit us online or in our learning centre, our tools are innovative, and mapped to the school curriculum, allowing every child to work at their own pace and record their progress.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing

Amazing, amazing. Very good with my Autistic/ADHD son.

April 25, 2026
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Reply from Explore Learning

Hi Mrs Crosdale! Thanks so much for this, lovely to hear! So glad your son is getting on well in his sessions, it really means a lot to the team to know they're a good fit for him.

Rated 4 out of 5 stars

Lovely & supportive tutors

My son has always enjoyed the benefits of one on one tutorage from Explore Learning, as it’s always made him feel at least one step ahead of the school curriculum. And all of the tutors have been super lovely & encouraging! He started with the 11+ programme & continues now with GCSE Maths. Only changes I would like to see, would be that it would be great to have walk-in centres back (a sad loss after the Covid lockdowns) as our internet can be fickle at best of times. And also, certainly on the GCSE Maths journey, there has been issues with obtaining a consistent tutor. However (touch wood) we recently appear to have settled into a more steady & lasting period with lovely Emma. Our son has a brilliant report with her!

April 25, 2026
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Reply from Explore Learning

Hi Kiwi! Thanks so much for this! Lovely to hear your son has felt a step ahead the whole way through, from 11+ to GCSE Maths.
Thanks for the thoughts on centre access and tutor consistency. We will keep this in mind as we keep shaping the Explore experience.

Rated 5 out of 5 stars

My son has been attending explore…

My son has been attending explore learning for several months ahead of his GCSE exams this summer and has recieved great support so far. His sessions have been tailored to fit his needs and he feels more confident now than before starting.

April 24, 2026
Unprompted review
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Reply from Explore Learning

Hi Emily! It's great to hear how much confidence your son has built on his learning journey with us so far. We're looking forward to supporting him through the exam season. Thank you for leaving your feedback! It means a lot to our team.

Rated 5 out of 5 stars

Your performance is excellent

Your performance is excellent, with continuous improvement and follow-up on my children.

April 22, 2026
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Reply from Explore Learning

Hi Dr. Saifeddin! It's great to hear the level of progress that your children have made with us so far. Thank you for sharing your feedback, it means a lot to our team!

Rated 5 out of 5 stars

They are very patient with the children…

They are very patient with the children they help my little one a lot ill say it is value for money..

April 19, 2026
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Reply from Explore Learning

Hi! This is great to hear! thank you for leaving your feedback, it means a lot to our team.

Rated 5 out of 5 stars

We've had very good experience

We've had very good experience. Recommended

November 9, 2025
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Reply from Explore Learning

Hi Alena! It's great to hear that you are having a great experience with Explore Learning. Thank you for sharing your feedback!

Rated 5 out of 5 stars

It is amazing

It is amazing. My son is loving it and the staff are so friendly and knowledgeable.

April 20, 2026
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Reply from Explore Learning

Hi Heba! It's great to hear how much your son is enjoying his sessions with us. Thank you for leaving your feedback, it means a lot to our team!

Rated 5 out of 5 stars

Excellent staff at Darnlay Glasgow

We would like to express our sincere appreciation to Lawrence and the entire Explore Learning team at Darnlay for the outstanding support and guidance you have provided to our sons over the past 7+ years.
Throughout this journey, your dedication, patience, and commitment to each child’s development have made a meaningful difference. It’s been wonderful to see how our children have grown not only in their academic abilities but also in their confidence and enthusiasm for learning.
Lawrence, your leadership and the positive environment you and your team create truly stand out. The encouragement, structured approach, and personalised attention given to every child have played a key role in keeping our sons engaged and motivated.
Thank you once again to you and the whole team for your consistent hard work and for making learning such a rewarding experience. We are genuinely grateful for everything you have done.

April 17, 2026
Unprompted review
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Reply from Explore Learning

Hi Venkat! Thank you for your thoughtful review and for being part of our learning community for so many years.

We’re delighted to hear how your sons have grown in both confidence and their academic skills during their time with us.

Rated 5 out of 5 stars

As a parent

As a parent, choosing the right tuition centre for my child was incredibly important—and I’m so glad we found this one. The difference in my child’s confidence and academic performance has been remarkable.
The tutors especially i will add the name Angharad highly knowledgeable but also very patient she take the time to understand individual strengths and weaknesses, providing personalised support that really makes a difference. My child now feels more comfortable asking questions and is much more engaged in learning.

April 17, 2025
Unprompted review
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Reply from Explore Learning

Hi Maryam! It's wonderful to hear how much progress your child has made in both their confidence and their maths and English learning journey. Thank you for leaving your feedback, it means a lot to our team!

Rated 5 out of 5 stars

trial meeting and first session

Last Saturday I had my trial session and it went really well. Daniel and I were given a warm welcome and shown a lot of understanding. Thank you for that!

What’s more, Daniel really enjoyed his first session, which was yesterday. He’s mentioned twice how lovely his tutor is and how much she’s helping him.

April 15, 2026
Unprompted review
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Reply from Explore Learning

Hi Maria! We’re so pleased to hear that you and Daniel received such a warm welcome, and that he enjoyed his first session. It’s wonderful to know he’s already feeling supported by his tutor. Thank you for leaving your feedback!

Rated 5 out of 5 stars

I'm very happy with the explore…

I'm very happy with the explore learning Hampton centre, I see my kids improvement in maths and English and more important to me they are happy and practicing with joy.
All because how great and friendly tutors are and amazing management by Jen who is professional and supportive.
Highly recommended.

April 16, 2026
Unprompted review
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Reply from Explore Learning

Hi Shirin! Thank you for your lovely review! 😊

We’re so pleased to hear your children are enjoying their sessions and building confidence in maths and English.

Rated 5 out of 5 stars

Value for money

Has been really changes since the kids started, really appreciate it

April 15, 2026
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Reply from Explore Learning

Hi Samuel! This is great to hear, thank you for leaving your feedback! It means a lot to our team.

Rated 5 out of 5 stars

Good experience so far

We came through Bright Horizons and so far (4 months) our experience has been good. There are aspects that I'm finding annoying (like the fact that BH customers cannot cancel lessons) but at least they are disclosed. The most important thing is that our child is having a good rapport with her tutor and the tutor has been reliable. The support team has been helpful too. We hope it stays like that.

February 8, 2026
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Reply from Explore Learning

Hi George! Thank you for your review. We’re really pleased to hear your child is building a great relationship with their tutor and that sessions have been reliable, with support from our team when needed.

We also appreciate your feedback on the Bright Horizons process. Some aspects of the programme do work differently, and we’re glad everything has been clear and transparent. We look forward to continuing to support your child on their learning journey and hope they keep enjoying their sessions and making great progress with us.

Rated 5 out of 5 stars

The staff are incredibly kind

The staff are incredibly kind, friendly, and supportive. They really pay attention to each child and create a positive, welcoming atmosphere. We’ve had a wonderful experience here.

April 4, 2026
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Reply from Explore Learning

Hi Margita! It's wonderful to hear what a great experience you're having at Explore, thank you for leaving your kind feedback! It means a lot to our team.

Rated 5 out of 5 stars

I had a really positive experience

I had a really positive experience
“I especially appreciated how they took time to explain everything clearly.”

April 14, 2026
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Reply from Explore Learning

Hi Bekim! This is great to hear, thank you for leaving your feedback!

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