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No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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I have had 4 separate amounts taken…
I have had 4 separate amounts taken from my account.
I have now had contact with this company and they have assured me I will be refunded I will put another review when I recit
Emerald has been quick to respond to my…
Emerald has been quick to respond to my query. Satisfied customer
Great service
I found the process very efficient and…
I found the process very efficient and very helpful. I definitely recommend it, Jeremy has been a huge help to me with everything and thank you
Eugiene and the staff team.
Eugiene and the staff team have understood my concerns.This has been a great outcome for me .I’d like to say a thank you to all concerned .
I had an issue with some payments but…
I had an issue with some payments but the Support helped dealing with this
Mistake, money, rate
By mistake, by accident, I somehow ordered a VIP membership, I immediately wrote to the help center by email. They quickly fixed it, but I haven't received my money back yet. So if you don't evaluate the site's services, you don't get your money back, this part is not clear to me?
“Diamond is in contact with me and is…
“Diamond is in contact with me and is helping me resolve my issue,”
Not happy, but we'll see
I was offered to buy coffee capsules and then was transferred to your site. Maybe it's my mistake, but I expected those capsules to arrive. It seem it was some kind of entrance fee. Like I said, maybe I didn't understand the offer, but I'm not happy.
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