Exporta Reviews 345

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Outstanding delivery next day as always. Great product and polite comms too. Highly recommend this business

Company replied

Rated 5 out of 5 stars

Great service - placed an order on Monday which I duly received on the Tuesday. Unfortunately there was (handling) damage to one item - the process to report was easy & I had a replacement on the Wedn... See more

Company replied

Rated 4 out of 5 stars

exporta a good company I have used them before , helpful when using help chat when wasn't sure how to use the pay system. the - help chat is good especially people with hearing difficulty and can... See more

Company replied

Rated 5 out of 5 stars

Good communication and fixed a fault in a timely manner. I have always been treated courteously by Neil and Elaine even though as a customer I order small volume. Would recommend and have done s... See more

Company details

  1. Pallet Supplier
  2. Plastic Products Supplier
  3. Warehouse

Written by the company

At Exporta, we’re here to be your trusted partner. We aim to be a part of your team making your supply chain or warehouse operation more efficient, cost effective and safe. It doesn’t matter if you need two crates for a small handling requirement or a full warehouse kit-out we have the knowledge and experience to make it happen. Our mission is to protect & enhance the value created by our customers with robust goods handling products backed up by expert advice and industry-leading service. Our range of pallets, pallet boxes, containers & crates handle goods that are in process, transit or storage across a wide range of industries. We help our customers perform at their best. From manufacturing to retail and pharmaceuticals to farming they are the lifeblood of the economy, creating value every day. Their goods matter to us. Their business matters to us. Which is why we go further. These are the values that drive all that we do. the environment at the heart of our business you can be assured you’re working with a sustainable partner.

Next Day Delivery

On ALL in stock items

On ALL in stock items
Place your order online by 4pm for guaranteed next day delivery of in stock items. Delivery is from £15 for Mainland UK.

Contact info

4.8

Excellent

TrustScore 5 out of 5

345 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Great product, delivered quickly.

January 24, 2024
Exporta logo

Reply from Exporta

Thank you for the kind 5-star review. It's always great to hear that our valued customers are happy with the products and service we offer.

Rated 5 out of 5 stars

Great service

November 8, 2023
Exporta logo

Reply from Exporta

Thank you for your kind 5-star review, we're delighted to hear the service met your expectations.

Rated 4 out of 5 stars

helpful and efficient…

helpful and answered all our questions promptly
Explained in a simple way what we needed

January 17, 2024
Exporta logo

Reply from Exporta

Thank you for the kind review. I'm glad we were able to help and I'll pass your comments on to our team.

Rated 5 out of 5 stars

Quality service and product

I wanted specific containers with lids. When I ordered them I got a call to say they weren't in stock. I was given an option of a different one. I was also told the ones I wanted would be a week if I wanted them. I decided given the update I would wait. They arrived on the day I was told they would and were exactly what I wanted.

January 5, 2024
Exporta logo

Reply from Exporta

Thank you for you kind 5-star review and your understanding in the delay on your purchase. Delighted to hear the containers and lids are exactly as hoped.

Rated 5 out of 5 stars

Outstanding delivery service .

Outstanding delivery service .

Ordered just before 4pm delivered by midday next day (top of Scotland to Wiltshire ) !

October 16, 2023
Exporta logo

Reply from Exporta

Thank you for the fantastic 5-star review. Next Day Delivery is something we're delighted to offer and it's great to hear you're happy with the service.

Rated 5 out of 5 stars

Going above and beyond for customer service

I placed an order for some tote boxes as I needed a quick delivery, and received a phone call within 5 minutes of placing the order. One of Exporta's customer care team reached out saying they didn't have enough stock to fulfil my order but offered an alternative which was a little bigger. This was offered at no extra cost which I thought was very kind, and delivered the very next day. Very satisfied with the product and customer service, and also the express delivery. I will certainly be returning for my future requirements, safe in the knowledge that delivery is extremely quick and customer service is one of the best I've experienced. Thank you very much for a pleasant experience.

October 3, 2023
Exporta logo

Reply from Exporta

Thank you for your fantastic 5-star review. It's great to hear the customer service team were able to sort an alternative tote that worked for you and delighted to hear the service met your expectations. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Good robust items

Good robust items, fast delivery

September 25, 2023
Exporta logo

Reply from Exporta

Thank you for the brilliant 5-star review. Our product quality is vitally important to us so it's great to hear the items & service met your expectations.

Rated 3 out of 5 stars

My order has not being received and you…

My order has not being received and you are asking for a review?

September 21, 2023
Exporta logo

Reply from Exporta

Hello,

Apologies for the review prompt arriving before your order has been received. Our system is automated so we didn't catch that.

Again, apologies for the inconvenience.

Rated 5 out of 5 stars

Exceptional service

Order my palettes on Monday afternoon and received them today. The delivery driver was so pleasant and helpful which was refreshing in todays day and age. I would highly recommend Exporta. Thanks ⭐️⭐️⭐️⭐️⭐️

September 20, 2023
Unprompted review
Exporta logo

Reply from Exporta

Thank you for your fantastic five-star review. We're delighted our service met your expectations.

Rated 1 out of 5 stars
Exporta logo

Reply from Exporta

Hi Warren,

I'm really sorry to hear about your experience with our email system. After you placed an order on the 13th of July you were put in to our email system to keep you up to date on the latest solutions and products we hoped you might find useful. Just for future reference there is a tick box at checkout where you can control future email contact.

Can I check just so I can make sure all systems are working properly, did you click 'unsubscribe' on any emails from us?

I've permanently removed your email address from our system.

Apologies again,
The Exporta Team

Rated 5 out of 5 stars

Good quality

A good quality product, well packaged and speedy delivery

July 3, 2023
Exporta logo

Reply from Exporta

Thank you for the kind 5-star review of your order with Exporta. Delighted to hear you're happy with the product, packaging and delivery service.

Rated 5 out of 5 stars

Pretty straightforward

Pretty straightforward. Easy to use website and checkout simplified. I would recommend them.

June 28, 2023
Exporta logo

Reply from Exporta

Thank you for the brilliant 5-star review. Really glad the website worked well for you.

Rated 5 out of 5 stars

great price

great price, great product and amazing service. Also very quick.

June 25, 2023
Exporta logo

Reply from Exporta

Thank you for your kind 5-star review. We're delighted the service speed met your expectations and you're happy with the product.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look