EXPORTCOMMENTS.COM Reviews 82

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

it's a rip off!!! I have paid for premium subscription and still didn't download all the comments!! I have tried to contact them using the chat box but no-one replied!!!

Rated 1 out of 5 stars

The reply comments are rarely extracted, and it takes multiple attempts to extract them. It worked when I first bought it. Now it's not working. I contacted customer support; they are also not replyin... See more

Rated 5 out of 5 stars

ExportComments works well in my experience. I had to export and preserve a Facebook thread of over 1,000 nested comments, then update the exported data later, and both times it worked perfectly. I e... See more

Rated 5 out of 5 stars

This is an excellent tool which helped us to scrape entries for competitions we ran across Facebook, Twitter and Instagram. I also love that there is a once-off payment option available, rather t... See more

Company details

  1. Electronics & Technology

Written by the company

Export all comments from your Facebook, Instagram, Twitter, YouTube, VKontakte, TikTok posts or videos to CSV Excel.


Contact info

3.5

Average

TrustScore 3.5 out of 5

82 reviews

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Replied to 33% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Awesome service at a great price

Was struggling to download the comments on Facebook/Instagram posts as part of a giveaway.

This service is really affordable and really fast, had over 500 comments downloaded in moments in a very easy-to-read excel format.

Many thanks to Florin for his assistance.

August 13, 2021
Unprompted review
Rated 5 out of 5 stars

exportcomments.com is a wonderful and reliable export comment platform.

Since last year (2020), I have been using exportcomments.com, their export comment feature is awesome and their API service and support team is wonderful. I am using their API service with my Node.Js backend which allow me to export almost unlimited comments form most of the highly used social media platforms like facebook, instagram, youtube.

Again thanks a-lot exportcomments.com team for this wonderful service. As a software engineer myself I highly recommend others to use this awesome platform.

August 5, 2021
Unprompted review
Rated 5 out of 5 stars

This tool was revolutionary

This tool was revolutionary, I used it in order to create a database that can be used for my bachelor's degree. You can even export comments from private groups, and the tool works better than other apps on the market. 5* from me!

May 20, 2021
Unprompted review
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Rated 5 out of 5 stars

A must-use tool for social media analysis

This is a useful tool for anyone who is interested in scraping their social media data for additional analysis. The data generated by it is easy to access, and the prices are a steal for the range of services offered. I have tried other websites that offer similar services, but none were as reliable as Exportcomments.com.

March 29, 2021
Unprompted review
Rated 5 out of 5 stars

Great Product, Even Better Customer Service!

I seriously cannot recommend enough. It's one thing to provide a product, but this team elevates that product with quick and clear customer service. They were more than willing to be helpful and patient with me as they walked through me various issues. As someone totally new to tech research, it's been a huge relief to have people willing to talk me through issues and provide additional service. Service is great if you want to export comments from sites, and if you want to do "deeper" dives into the stuff for things like research, you'll find a team of developers ready to help!

March 8, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service! I needed to save time, and exportcomments.com saved me 4 hours the first 3 times I used it. I feel like I got a part of my life back! Thank You!!

January 5, 2021
Unprompted review
Rated 5 out of 5 stars

Great for Instagram giveaways

Easy to use and reasonably priced tool great for selecting winners of Instagram giveaways. As a social media manager myself, I find Export Comments quick and user friendly. Would recommend to others looking to export instagram comments to CSV files in order to select winners for social media giveaways.

November 22, 2020
Unprompted review
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Rated 5 out of 5 stars

Best tool to pull comments from multiple channels

This is an excellent tool which helped us to scrape entries for competitions we ran across Facebook, Twitter and Instagram.

I also love that there is a once-off payment option available, rather than locking you in for a long period of time.

Definitely recommend this tool.

November 9, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommended.

I have tried many apps/softwares to scrap online data before, but ExportComments.com is the best. It's straightforward and convenient. highly recommended.

September 9, 2020
Unprompted review
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Rated 5 out of 5 stars

I love this service!

I love this service! It has made my life a lot easier :) I used to try to export comments by hand for giveaways on IG and YT but as my accounts grew that became wayy too difficult! This service saves me a ton of stress and time so TOTALLY worth it. It's very easy to use for all platforms, which makes it better than some others like this who don't include for example youtube or facebook. I'm a big fan.
I would love an option of a membership with maybe one time per month to export, as I run giveaways quite often but don't need to have the service available every day of the week/month. totally recommend.

May 28, 2020
Unprompted review

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