Very easy process to renew. Thankfully renewal came in just as I started to look elsewhere. If any later I would probably have gone elsewhere but, as it was, the renewal price dropped significantly fr... See more
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Review summary
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Reviews shaping this summary
Excellent price, been insured with express previous years. Never had an issue but also never needed to claim. Great that you get european cover included
Company replied
Quick to get through on the phone ( a tad annoying after listening to all the pre recorded verbiage, you get transferred to Carole Nash and have to listen to it all again. However then all went well,... See more
Company replied
The agent Michelle was very helpful in all aspects and steered me through the whole procedure with the minimum of fuss.I got a great deal including European breakdown recovery way cheaper than any ot... See more
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Company details
Written by the company
At Express Insurance services, we’re avid biking enthusiasts like you. We know that your bike needs specialist cover. And it’s that knowledge that has made us one of the UK’s established bike insurance policy providers. It doesn’t matter whether you use your bike to commute to work, relax at the weekend or get into some serious off-road action – we’ll help you get the right insurance to suit your needs.
Contact info
4.6
Excellent
4K reviews
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nice manored and helpful agent
July 21, 2026
Reply from Express bike insurance
Thank you for taking the time to leave your feedback.
We're pleased to hear that you found our agent to be polite, helpful and well-mannered. We pride ourselves on providing a friendly and supportive service, so it's great to know your experience reflected this.
Thank you for choosing us, and we appreciate your kind comments.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ Express bike insurance.
Reply from Express bike insurance
Thank you for taking the time to leave your feedback.
We're delighted to hear that you found the process nice and simple from start to finish. We aim to make arranging and managing your insurance as straightforward as possible, so it's great to know you had a positive experience.
Thank you for choosing us, and we appreciate your kind comments.
Kind regards, Vicky @ Express bike insurance.
Reply from Express bike insurance
Thank you for your great 5 star review! We're delighted to hear that you found our team helpful, received a good price, and found everything easy to arrange.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Express Insurance Services
Read if you want to change your policy
Absolute con men of insurance company great when you get your first policy but don't try to change your bike they quoted am extra £660 to mend my policy and change bike then said they can create a new policy for £350 but will have to loose my 6 month no claims but other insurance companys are coming in at only £200 for the same details absolute rip off of a company
In reply to your reply
It's no good saying things like that like I said in my original comment 660 to change policy or 350 to start new does not show any fair or competitive prices in comparison to 200 from 4 different insures
July 28, 2026
Unprompted review
Reply from Express bike insurance
Thank you for sharing your feedback with us. I’m sorry to hear about the difficulties you’ve experienced when trying to change your bike on your policy. We strive to offer competitive and fair pricing at Express, and I understand how frustrating it must be to receive quotes that don’t meet your expectations.
I'd like to clarify that as a broker we work with a panel of insurance providers to find the best possible cover for our customers. Sometimes, the company you are currently with may provide a higher quote compared to other insurers on our panel due to their individual underwriting criteria.
If you would like to discuss your concerns or log a complaint, please contact us via the link below:
www.expressbikeinsurance.com/contact-us
Kind regards,
Chris @ Express Insurance Services
Reply from Express bike insurance
Thank you for taking the time to share your feedback.
We are glad that you could sort everything out without needing to pick up the phone, and that you found our rates acceptable for your cover.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Express Insurance Services
Not had to make a claim and hope not to…
Not had to make a claim and hope not to lol. Premium very reasonable compared to much of the competition and no qualms as insurance company part of Carole Nash…
July 13, 2026
Reply from Express bike insurance
Thank you for taking the time to leave your feedback. We’re pleased to hear that you found our premium to be competitive and that you’re happy with your cover. We hope you never need to make a claim, but it’s great to know you have peace of mind with your policy.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Express Insurance Services
So easy to take the insurance out,no…
So easy to take the insurance out,no problems what so ever
July 20, 2026
Reply from Express bike insurance
Thank you for your lovely 5 star review and feedback. We’re delighted to hear that taking out your insurance was quick and hassle-free. Providing a simple and straightforward experience for our customers is really important to us, and we appreciate you taking the time to share your experience.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Express Insurance Services
it was really easy to use i got a great…
it was really easy to use i got a great price amd quote and got insured hassle free would recommend express bike insurance and i will be using them again
July 19, 2026
Reply from Express bike insurance
Thank you so much for dropping us a line about your experience.
We are thrilled that your journey with us went smoothly from start to finish, providing excellent value and complete peace of mind without any complications. It is wonderful to know we have earned your future business and your recommendation.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Express Insurance Services
Very fast and efficient
Very fast and efficient, well priced quote, with plenty of options.
Good price for inexperianced 125cc motorcycle.
July 19, 2026
Reply from Express bike insurance
Many thanks for taking the time to share your feedback.
It is wonderful that we could offer a swift and seamless service, providing a competitive quote for a novice rider alongside a variety of choices to suit your needs.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Express Insurance Services
Straightforward to get a quote
July 19, 2026
Reply from Express bike insurance
Thank you for taking the time to share your feedback.
We are glad to hear that getting your price was simple and clear.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Express Insurance Services
It was easy to arrange not too many…
It was easy to arrange not too many questions , price was very competitive
July 18, 2026
Reply from Express bike insurance
Thank you for sharing your feedback with us.
We’re delighted to hear that you found arranging your insurance easy and straightforward, with a simple process that didn’t involve unnecessary complications.
It’s great to know that you were also happy with the competitive price you received.
We appreciate you taking the time to leave a review and thank you for choosing us.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind Regards,
Laura @ Express Insurance Services
Slow response
Slow response, slow documents transfer. I have been lied that the brokers not gonna refund my full amount in the "cool off period" and after 1 hr. on the phone with 2... agents discussing cancelation and new policy details I've been told that I have to speak with them again for policy cancelation on the one which supposed to be already canceled. Certainly not gonna use those brokers again! They are everithing but "Express".
July 25, 2026
Unprompted review
Reply from Express bike insurance
Thank you for sharing your feedback with us.
I’m very sorry to hear about the delays and the confusion you’ve experienced with your policy cancellation and refund. We aim to provide a swift and clear service, so I regret that we fell short of your expectations in this instance.
If you would like to discuss your concerns or log a complaint, please contact us via the link below:
www.expressbikeinsurance.com/contact-us
We value your feedback as it helps us improve our services, and we hope we can resolve this to your satisfaction.
Kind regards
Chelsea @ Express Insurance Services
First insurance with Express.
Everything was explained very well. Whole process ran smoothly snd most of all a competitive price.
July 25, 2026
Reply from Express bike insurance
Thank you for sharing your feedback with us.
We’re delighted to hear that everything was explained clearly and that the whole process ran smoothly from start to finish. It’s also great to know that you found our pricing competitive.
We aim to provide a simple, transparent experience while ensuring our customers receive great value. We appreciate you choosing us and taking the time to leave a review.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind Regards,
Laura @ Express Insurance Services
No problems at all 😃
July 17, 2026
Reply from Express bike insurance
Thank you for your 5 star review.
We're pleased to hear that you had no problems at all and that everything went smoothly. We appreciate you taking the time to share your feedback and are glad we could provide a positive experience.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind Regards,
Laura @ Express Insurance Services
Excellent price
Excellent price, been insured with express previous years. Never had an issue but also never needed to claim. Great that you get european cover included
July 24, 2026
Reply from Express bike insurance
Thank you for your fantastic 5 star review and feedback! We're delighted to hear you've continued to enjoy competitive pricing and a hassle-free experience with us over the years.
It's also great to know that the included European cover is a feature you value. We really appreciate your continued trust and look forward to being there for you whenever you need us. Safe travels, and thank you for your recommendation!
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Express Insurance Services
Reply from Express bike insurance
Thank you so much for the wonderful feedback!
We’re thrilled to hear that Tanya was able to provide you with such helpful, friendly, and efficient service.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Express Insurance Services
Reply from Express bike insurance
Thank you for your wonderful feedback! We're delighted to hear you found our service easy to use and were impressed with your experience. We really appreciate your kind words and are grateful you chose us. We look forward to being here for you whenever you need us.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Vicky @ Express Insurance Services
Reply from Express bike insurance
Thank you for taking the time to leave us a review!
We're delighted to hear that you found it easy to get a quote and that you were happy with the price. We aim to make the process as simple and straightforward as possible, so it's great to know you had a positive experience.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out. Our team will be happy to help.
Kind regards,
Rachel @ Express Insurance Services
Easy to assess and cheaper
July 15, 2026
Reply from Express bike insurance
Thank you for your review!
We're delighted to hear that you found the process easy and that we were able to offer you a competitive price. Making insurance simple and providing great value are things we strive for.
Thank you for choosing us, and we appreciate your feedback!
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ Express Insurance Services
Always excellent service and prices
July 15, 2026
Reply from Express bike insurance
Thank you for your lovely 5 star review. We're delighted to hear that you consistently receive excellent service and are happy with our prices. Your continued support and kind feedback mean a lot to us, and we look forward to providing you with the same great experience in the future.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Express Insurance Services
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