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Express Insurance Reviews 

2,272
•
TrustScore 5 out of 5

4.8

Insurance Agency
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Review summary

Created with AI, based on recent reviews

Looking at 225 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the easy and straightforward user experience, noting the simple process for obtaining and renewing insurance policies. Many appreciate the competitive and reasonable pricing, often finding costs significantly better than alternatives. The service is frequently highlighted for its efficiency and helpfulness, with staff described as knowledgeable and friendly. A notable benefit for many is the subscription model, often including extended coverage like 14 months for the price of 12. This, combined with clear communication and a smooth process, contributes to high satisfaction, leading many to remain long-term clients for over a decade.

What people talk about most

User experience

Customers had positive experiences with user experience, consistently describing it as easy, efficient, and... See more

Price

Consumers find price to be positive, with many reviewers describing it as reasonable, competitive, and... See more

Service

Reviewers mention positive feedback about service, consistently describing it as friendly, effective, quick,... See more

Subscription

Users describe positive interactions with subscription renewals, highlighting the ease and speed of the... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I use Express Insurance for my business insurance. It's still the most competitive insurance brand I have found for professional indemnity. It's very easy to set up as well. I haven't had to make a... See more

Rated 5 out of 5 stars

As with any insurance renewals, I did my homework. Did the price increase? Did the coverage decrease as part of shrinkflation? No such concerns with Express. After being with them for more than 10 yea... See more

Rated 5 out of 5 stars

Easy links to site, helpful saving of prior information, easy navigation and secure payment screen. Great advance notice time frame and extra 2 months insurance for the price of 12 months - overa... See more

Rated 5 out of 5 stars

I was really impressed with Helena Goranitis, an Account Broker who checked a variation to a policy renewal with the underwriter in under 3 hours! Nice work team. Thanks for your service, it's a r... See more

Company details

  1. Insurance Agency
  2. Financial Consultant

Information provided by various external sources

At Express Insurance our aim is simple .... to provide small business operators with a streamlined online process for purchasing their insurance, quickly and easily whilst combining comprehensive cover at a highly competitive price.

Get your Insurance Quote and Buy Online in Minutes

Written by the company

Quote and Buy Online
• Get a Quote online in seconds without filling in lengthy forms. • Buy your policy in a few minutes, and receive your insurance Certificate instantly. • Choose to pay by credit card or over 10 months. • Get your Certificate of Insurance instantly upon payment

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(2,272)

225 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Easy to deal with.

1st time using this company. Every person I spoke to was very informative and helpful. Stayed on the phone while I completed the necessary document. I felt confident when dealing with them. Will be using them again. Highly recommended

April 22, 2026
Rated 5 out of 5 stars

Affordable

I like the 14 months insured and only pay for 12 months.
It’s affordable and very easy to get insured.
I’ve Been using Berkley for 3 years. So far so good.

April 12, 2026

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