Express Medicals Plc Reviews

2,904

•

4.9

Occupational Health Service

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Review summary

Created with AI, based on recent reviews

Looking at 766 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently share that the staff are exceptionally welcoming, friendly, and professional during all medical examinations and tests. People truly appreciate how the team explains every single procedure thoroughly and patiently helps put everyone completely at ease. Consumers also highlight that appointments always run smoothly, featuring transparent communication and very comfortable clinic environments overall. Visitors frequently mention that the locations are very easy to access, while praising the remarkably quick and efficient service. Many reviewers state they would eagerly recommend these professional medical services to anyone needing a quick appointment.

What people talk about most

Staff

Customers report widespread satisfaction and appreciation for the professional and welcoming staff. Reviewers... See more

Service

Customers consistently note positive experiences with service, describing the process as very easy, quick,... See more

User experience

Reviewers highlight positive aspects of user_experience, describing the process as very easy, smooth, and... See more

Customer service

Consumers find customer service to be exceptionally positive, reporting professional, friendly, and welcoming... See more

Location

Users describe positive interactions with location, noting that the sites are easy to find with good... See more

Reviews shaping this summary

Great set up the lady who did my medical was amazing friendly made me feel welcome and relaxed. I would recommend this medical centre to other s would like to say thank you again Would be nice to... See more

Annual rail industry medical. Always a tense occasion. Was met by my nurse, Amber H for the procedure. They were courteous and welcoming. They then went on to explain what the medical entailed. Taki... See more

The examiner was very well presented and spoke clearly with great diction. She made me feel welcome and not pressured while explaining everything in depth so that I fully understood what was happening... See more

Saw Lee today, cheerful and friendly as before despite the heat in the building. Put in the extra effort to fit me in despite an admin error where I was booked in at the wrong clinic. Only issue was t... See more

Company details

About Express Medicals Plc

Written by the company

Express Medicals is a leading provider of drug and alcohol testing, occupational health services and wellbeing at work.

Contact info

8 City Business Centre, Lower Road, SE16 2XB, London, United Kingdom
0207 500 6900
workhealth@expressmedicals.co.uk
expressmedicals.co.uk

4.9

Excellent

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

May 6, 2026

Very efficient and helpful.

Very efficient and helpful.
I would definitely recommend

May 6, 2026

Unprompted review

May 6, 2026

Thank you for your Service

Thank you for your Service, Alex was so good, would recommend her again to anyone thank you x

May 6, 2026

Unprompted review

May 6, 2026

Amber was great

May 6, 2026

Unprompted review

May 6, 2026

Express Medicals

Sue made everything about this medical relaxed .
Explained every test .. and was really informative .

May 6, 2026

Unprompted review

May 6, 2026

Friendly staff

Breeda was friendly, accommodating and worked efficiently to get the job done.

May 6, 2026

Unprompted review

May 6, 2026

5 star

Fast, professional staff. Breeda set me at ease and got me processed with a minimum of fuss.

Very friendly Alex was, it was my 1st medical, she was very polite & professional & I was nervous but Alex made it all relaxing.

April 28, 2026

Unprompted review

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