Express Medicals Plc Reviews 

2,893
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 790 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the staff are extremely welcoming, polite, and professional, making everyone feel completely comfortable and relaxed during their visits. Many customers also appreciate the thorough explanations provided by the examiners, which effectively answer all questions and put any potential nerves completely at ease. Additionally, visitors note that the scheduling is flexible, locations are easy to reach, and the testing procedures run smoothly from start to finish. Many reviewers consistently express a strong desire to return for future appointments, praising the exceptional level of care and customer service received throughout.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally welcoming... See more

Service

Users describe positive interactions with service, highlighting fast, efficient, and thoroughly professional... See more

User experience

Consumers find user experience to be exceptionally positive, reporting comfort and informative guidance... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for being... See more

Location

Clients share positive opinions on location, noting that the venues provide good directions and are easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great set up the lady who did my medical was amazing friendly made me feel welcome and relaxed. I would recommend this medical centre to other s would like to say thank you again Would be nice to... See more

Rated 5 out of 5 stars

Annual rail industry medical. Always a tense occasion. Was met by my nurse, Amber H for the procedure. They were courteous and welcoming. They then went on to explain what the medical entailed. Taki... See more

Rated 5 out of 5 stars

The examiner was very well presented and spoke clearly with great diction. She made me feel welcome and not pressured while explaining everything in depth so that I fully understood what was happening... See more

Rated 5 out of 5 stars

Saw Lee today, cheerful and friendly as before despite the heat in the building. Put in the extra effort to fit me in despite an admin error where I was booked in at the wrong clinic. Only issue was t... See more


Company details

  1. Occupational Health Service
  2. Drug Testing Service
  3. Mental Health Service
  4. Occupational Medical Physician
  5. Occupational Safety and Health
  6. Physician Referral Service

About Express Medicals Plc

Written by the company

Express Medicals logo

Express Medicals is a leading provider of drug and alcohol testing, occupational health services and wellbeing at work.

Occupational Health
Drug & Alcohol services
Workplace wellness

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Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(2,893)

725 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mesmdical

Was seen promptly, very friendly and professional staff, Chodell totally put me at ease,

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great service …

I needed to rearrange this appointment which was done with minimal impact. Judith, the Nurse at Aztec West was wonderful especially working in an office with no air flow or A/C during a heatwave. She explained everything thoroughly and was really helpful.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Amber was really good

Amber was really good. Made me feel at ease. I normally have white coat syndrome and gives me high blood pressure readings but even that came back normal which is a credit to her. She explained all of my results with me. Thank you for a pleasant experience

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

WAH medical by Chedell

Had my WAH by Chedell at the derby centre. Very friendly and professional. Explained everything (even though I passed) on ways to improve. Well happy

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Good medical

Very efficient and thorough and Laura was really good and made me feel at ease through the medical

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Very professional person

Very professional, and didn’t just rush through the medical took time to listen and even offered advice on some issues, and had a very down to earth attitude on 1to1 conversation, and certainly made me feel at ease taking the medical , highly Rate Jenny as a friendly helpful person.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Amber H was absolutely fantastic

Amber H was absolutely fantastic. Extremely informative and made me feel very much at ease throughout each stage of the medical. She explained everything so clearly and was so kind and smiley. A fantastic experience for what can be a daunting time. Thanks for all you help Amber.

Arran.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

What a great person Alex is

I’ve had multiple medicals with medical express and I can say this most recent medical was the best one yet, Alex at Milton Keynes was so down to earth and very inviting. I hope to have Alex again next time I attend the centre

May 14, 2026
Unprompted review

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