Very happy with the online ordering service and the email follow up prompt to send a copy of the V5 document. Ordered on a Saturday afternoon and the plates ware received on following Tuesday.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Brought 3d number plates as personalised standard plates had deteriorated, Ordering was simple and quick,delivery was quick too,All good atm hoping they last longer being 3d.
Quick, easy & simple. Much appreciated guy, super quick delivery which was better than expected. Quality of the plates looks great. Overall happy a happy customer that would definitely be using you ag... See more
These guys will take some beating. Bought front and back plates gel profile with country flag and name. Unbeatable on price. Was quoted £54 for ordinary plates and that was the best quote. E... See more
Company details
Written by the company
We offer a range of number plates from standard printed to the latest stylish 4D/3D. All orders are dispatched within 24 hours of ordering (weekdays).
Contact info
Unit 17 , BS17 6FB, Bristol, United Kingdom
- hello@expressnumberplates.co.uk
- expressnumberplates.co.uk
3.8
Great
314 reviews
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Replied to 22% of negative reviews
Typically replies within 1 month
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Arrived next day tracked via Royal Mail…
Arrived next day tracked via Royal Mail as promised, good service thank you
July 25, 2026
Unprompted review
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Order processed and documents verified…
Order processed and documents verified weeks ago. Tracking number generated but Royal Mail confirms the item was never handed over. Company is completely ignoring emails." And with order number 28110
July 11, 2026
Unprompted review
Reply from Expressnumberplates
Thank you for your review.
We’re very sorry to hear about your experience and sincerely apologise for the delay. We have looked into your order (28110) and can see that there has been an issue with the shipment.
We completely understand your frustration, particularly as your documents had already been verified and your order had been processed. We’re also sorry that you feel your emails have gone unanswered, as this is not the level of service we aim to provide.
Our team is investigating this with Royal Mail and will ensure the issue is resolved as quickly as possible. Please contact us directly quoting your order number if you have not already heard from us, and we will be happy to arrange the most appropriate resolution for you.
We appreciate your feedback, as it helps us improve our service, and we hope we have the opportunity to put things right.
– The Express Number Plates Team
Took ages to arrive
Took ages to arrive! My expectations (especially considering the name of the company!) was that it would arrive next day. After checking the delivery times closer, I realised that as I'd ordered after 12 on a Friday then it should arrive next working day - fine, my mistake. However, it then took until the following Thursday to arrive! Shockingly bad service.
July 16, 2026
Unprompted review
Reply from Expressnumberplates
Thank you for your review, Hannah.
We're very sorry that your order took longer to arrive than expected. We completely understand your disappointment, especially given our company name and the expectations it creates.
As you mentioned, orders placed after our 12pm Friday cut-off are dispatched on the next working day. Looking into your order, we can see it was dispatched on time, however there was an unexpected delay within the Royal Mail network which unfortunately was outside of our control.
We sincerely apologise for the inconvenience this caused and appreciate your understanding regarding the cut-off time. Your feedback is invaluable, and we're always working to improve both our service and delivery experience.
Thank you for choosing Express Number Plates, and we hope you'll give us the opportunity to provide you with a better experience in the future.
– The Express Number Plates Team
Ive been very impressed with this…
Ive been very impressed with this company. The number plates were delivered quickly and good value. There was an issue with an edge finish, which they acknowledged and sent a replacement immediately.
July 15, 2026
Unprompted review
Reply from Expressnumberplates
Thank you so much for taking the time to leave us such a lovely review, Melanie.
We're delighted to hear you were impressed with both the speed of delivery and the value of our number plates. While we're sorry there was an issue with the edge finish on your original plate, we're pleased we were able to resolve it quickly with a replacement.
Customer satisfaction is very important to us, so it's great to know our team was able to put things right promptly.
Thank you again for your support, and we hope to be able to help you again in the future.
– The Express Number Plates Team
No order arrived or reply to emails
Placed an order and did not receive anything. Chased through emails and no reply. There no telephone number to contact them.
Be careful looks like a SCAM website and have reported to trading standards and using my charge back protection to get my money back.
Looks like alot of people have the same issue with them.
June 26, 2026
Unprompted review
Reply from Expressnumberplates
Thank you for your review.
We’re genuinely sorry to hear about your experience and sincerely apologise for the frustration this has caused.
We take comments like this very seriously, and we can assure you that we are a legitimate business. We understand how concerning it is when an order does not arrive and you have difficulty getting a response from us. This is not the standard of service we aim to provide.
We would really like the opportunity to investigate what has happened with your order and resolve this for you as quickly as possible. If you could contact us with your order number, or reply to any of our previous correspondence, we will look into this as a priority and work towards a suitable resolution, whether that be a replacement or a refund where appropriate.
We sincerely apologise again for your experience and hope you'll allow us the chance to put things right.
– The Express Number Plates Team
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No sign of order, tracking not working days later either
Ordered plates before 2pm for next day delivery...no sign of the order 3 days later and absolutely no response to emails, no phone number either! Tracking number has been provided that doesn't work either, so now I'm in limbo! What a hassle!
July 10, 2026
Unprompted review
Website was very easy to use however!!
Website was very easy to use. I ordered 2 sets of number plates.
However. I selected plates to be with no boarder or writing. I received 2 sets of plates with vista plates written on the bottom. And one set was blank with no reg numbers on.
A new set was sent out within a week.
And they came without Vista plates written on it. However I am still waiting for a replacement set which does not have vista plates written on the bottom??
I did not see anywhere on the website that explained that my plates with no boarder would come with Vista plates on the bottom. If I wanted something written on the bottom I could’ve paid the same at Halfords
June 24, 2026
Reply from Expressnumberplates
Thank you for taking the time to leave your review.
We're pleased to hear that you found our website easy to use, but we're very sorry that your order was not correct and for the frustration this has caused.
It’s disappointing to hear that one set arrived blank and that your plates did not match the options you selected. We understand your concerns regarding the branding and appreciate your feedback about the ordering process. This is something we will take on board as we continue to improve the clarity of our website.
We're glad we were able to send a replacement set, but we're sorry to hear you're still waiting for the remaining replacement. Please get in touch with your order number if you haven't already, and we'll investigate this as a priority to ensure the outstanding plates are sent to you as soon as possible.
Thank you for your patience, and we apologise again for the inconvenience caus
Will only use this company from now on.
I was surprised in how quickly my order was processed. Really good experience.
No issues with the entire process as they also arrived well packed and without any damage. Also, they look great.
I did however think that I'd ordered the full gel plates but mine are not as 3D as I thought they'd be. But then when I looked back at the order, I realised that was my mistake and not theirs.
My only advice is to double check your order, prior to submission.
June 24, 2026
Reply from Expressnumberplates
Thank you so much for your fantastic review!
We're delighted to hear you had such a positive experience with us and that your order was processed quickly, arrived well packaged, and met your expectations.
We also really appreciate you mentioning the difference between our 4D Gel and full 4D plates. Thank you for taking the time to check your order and for clarifying that the mistake was yours rather than ours. Your advice to double-check orders before submitting is really helpful and will no doubt benefit other customers too.
It's wonderful to hear that you'll be using us again in the future. We truly appreciate your support and look forward to helping you with your next order!
– The Express Number Plates Team
Great customer service
I had an issue with my order. I got in touch with customer support and they couldn't have been more supportive. My issue was resolved quickly and to my satisfaction.
Highly recommend these guys
June 24, 2026
Reply from Expressnumberplates
Thank you so much for your fantastic review!
We're delighted to hear that you had such a positive experience with our customer support team. Providing excellent customer service is something we take great pride in, so it's wonderful to know your issue was resolved quickly and to your satisfaction.
Your recommendation means a great deal to us, and we're grateful that you took the time to share your experience.
Thank you for choosing Express Number Plates. We look forward to helping you again in the future!
– The Express Number Plates Team
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My number plates were exactly what I…
My number plates were exactly what I ordered, excellent service
June 24, 2026
Reply from Expressnumberplates
Thank you for your fantastic review, William!
We're delighted to hear that your number plates were exactly what you ordered and that you received excellent service. It's great to know we met your expectations.
We really appreciate you taking the time to share your experience and thank you for choosing Express Number Plates. We look forward to helping you again in the future!
– The Express Number Plates Team
Really good made plates to order style…
Really good made plates to order style of legal plates required.
I would give more stars but for the emails after sales had been done offering me a 30% discount.
C' mon why not do offers before or sell at an in-between price then we can all have a nice peice of pie ???
June 24, 2026
Reply from Expressnumberplates
Thank you for taking the time to leave us a review.
We're really pleased to hear that you were happy with the quality of your made-to-order legal number plates.
We also appreciate your feedback regarding our promotional emails. We completely understand your point of view, and we're sorry if receiving a discount offer after placing your order was disappointing. We regularly run promotions for both new and returning customers, and your comments have been noted as they're valuable in helping us improve the customer experience.
Thank you again for your support, and we hope to have the opportunity to serve you again in the future.
– The Express Number Plates Team
Don’t waste your money
I bought a set of number plates off their website.
The 24hr delivery was delayed being sent by 2 days and there was no response to my emails. They eventually arrived on the Saturday, and it was discovered the plates were show plates, NOT road legal ones.
I contacted them again and finally got an email back saying no refund d would be issued as there’s a hidden menu somewhere that says the ones I picked are show plates. The page doesn’t say anything about them being show plates and the description doesn’t mention this either.
I responded to their email saying they are not as described, and yet again there’s been no reply from the company. £30 wasted and wish I’d never come across this company.
DO NOT WASTE YOUR MONEY
June 28, 2026
Unprompted review
Reply from Expressnumberplates
Thank you for taking the time to leave your review.
We’re genuinely sorry to hear about your experience and apologise for the frustration caused.
We understand your disappointment regarding both the delivery delay and the confusion over the type of plates ordered. Our records show that the option selected was for show plates, which are manufactured as ordered and are not road legal. We appreciate, however, that if this was not clear during the ordering process, it would understandably be frustrating, and we will take your feedback on board as we continue to improve the clarity of our website.
We're also very sorry that you experienced delays in receiving responses to your emails. This is not the level of customer service we strive to provide, and we apologise for any inconvenience this caused.
We value all customer feedback and would still like the opportunity to review your case. Please contact us again with your order number, and a member of our team will be happy to look into the matter further.
I ordered some number plates from this…
I ordered some number plates from this company. I sent them all the correct documentation but when the plates arrived they had the wrong registration on them.
I have emailed the company four times to try and resolve this but have not heard back. I am very disappointed and upset with the service received
June 26, 2026
Unprompted review
Reply from Expressnumberplates
Thank you for taking the time to leave your review.
We're genuinely sorry to hear that you received number plates with the incorrect registration and sincerely apologise for the frustration and inconvenience this has caused.
This is clearly not the standard we aim to provide, particularly after you had supplied the correct documentation. We're also very sorry to hear that you have not received a response to your emails, and we understand how disappointing that must be.
We would very much like the opportunity to put this right. Please contact us again with your order number, or reply to any previous correspondence, and we will investigate this as a priority. If an error has been made on our part, we will arrange for the correct replacement plates to be manufactured and dispatched as quickly as possible.
We sincerely apologise again and hope you'll allow us the opportunity to resolve this for you.
– The Express Number Plates Team
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All perfect
All perfect. Thank you very much. Fast delivery, great quality
June 24, 2026
Unprompted review
Reply from Expressnumberplates
Thank you so much for your wonderful review, Marina!
We're delighted to hear that everything was perfect and that you were pleased with the fast delivery and the quality of your number plates.
Your kind words mean a lot to our team, and we're grateful you took the time to share your experience.
Thank you for choosing Express Number Plates. We look forward to serving you again in the future!
– The Express Number Plates Team
Totally useless ordered plates on…
Totally useless ordered plates on Saturday with the 24 hour delivery. Now Wednesday and royal mail still don't have the package.... Refund requested
June 20, 2026
Unprompted review
Reply from Expressnumberplates
Thank you for your review, Mark.
We're very sorry to hear about your experience and sincerely apologise for the delay with your order.
Orders placed after our Saturday cut-off are processed on the next working day, and we understand how frustrating it is when there are further delays, especially when you've selected our 24-hour delivery service. Unfortunately, on this occasion there appears to have been a delay within the Royal Mail network, which is not the level of service we aim to provide.
We're sorry for the inconvenience caused and understand your decision to request a refund. If you haven't already been assisted, please contact us with your order number and we'll ensure your request is reviewed and resolved as quickly as possible.
We appreciate your feedback and apologise again for the disappointment.
– The Express Number Plates Team
Excellent plates
Excellent plates, good price and speedy delivery, recommend to all
June 18, 2026
Unprompted review
Reply from Expressnumberplates
Thank you so much for your fantastic review!
We're delighted to hear that you were pleased with the quality of your number plates, found them to be great value, and that they arrived quickly.
Your recommendation means a great deal to our team, and we truly appreciate you taking the time to share your experience.
Thank you for choosing Express Number Plates. We look forward to helping you again in the future!
– The Express Number Plates Team
Great service and very happy with the…
Great service and very happy with the number plate good price too
June 11, 2026
Unprompted review
Reply from Expressnumberplates
hank you for your fantastic review, Chris!
We're delighted to hear that you were happy with both the service you received and the quality of your number plate. It's also great to know you found our prices to be good value.
We really appreciate you taking the time to share your experience and thank you for choosing Express Number Plates.
We look forward to serving you again in the future!
– The Express Number Plates Team
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The ordering process was very easy with…
The ordering process was very easy with clear pricing, I wasn’t looking for a fast delivery I was looking for quality and I got it.
The set of plates I ordered look fantastic.
Thank you 👍🏻
June 5, 2026
Unprompted review
Reply from Expressnumberplates
Thank you so much for your wonderful review, Mr McKean!
We're delighted to hear that you found the ordering process straightforward, with clear pricing, and that the quality of your number plates met your expectations.
It's fantastic to know you're pleased with how your plates look. Comments like yours mean a great deal to our team, as we take great pride in producing high-quality number plates for our customers.
Thank you for choosing Express Number Plates, and we hope to be of service again in the future!
– The Express Number Plates Team
Great service and fast delivery
Great service,
Placed order on Tuesday and received by Friday. BRILLIANT!
Great customer service and quality of plate!
June 9, 2026
Unprompted review
Reply from Expressnumberplates
Thank you so much for your fantastic review!
We're delighted to hear that you were pleased with our service, the quick delivery, and the quality of your number plate.
It's great to know your order arrived promptly and that you had a positive experience with our customer service team. Your kind words and support mean a lot to us.
Thank you for choosing Express Number Plates. We look forward to helping you again in the future!
– The Express Number Plates Team
READ THE AMOUNT OF 1 STAR REVIEWS-FRAUDULENT ETC
READ THE AMOUNT OF 1 STAR REVIEWS - READ HOW MANY PEOPLE SAY THE ARE FRAUDULENT, YOU WON'T GET YOUR PLATES, DAMAGED, NOTHING DELIVERED IN 24HRS LIKE THEY PROMISE!! I'VE PAID THEM AND NOTHING AND SENT MANY E-MAILS TO THREE DIFFERENT ADDRESS AND HEARD NOTHING - TERRIBLE COMPANY AND DON'T WASTE YOIR TIME OR MONEY!!!!
June 8, 2026
Unprompted review
Reply from Expressnumberplates
Thank you for taking the time to leave your review.
We're genuinely sorry to hear how disappointed and frustrated you are with your experience. We completely understand your concerns, particularly if you have been waiting for your order and have not received the responses you were expecting.
We would like to reassure you that Express Number Plates is a legitimate business, and we take all customer concerns seriously. We sincerely apologise if delays in responding to emails have added to your frustration. This is not the level of service we aim to provide.
We would very much like the opportunity to investigate your order and resolve this for you as quickly as possible. Please contact us again with your order number, or reply to any previous correspondence, and we will review your case as a priority. If there has been an issue with your order or delivery, we will work with you to reach an appropriate resolution.
We appreciate all feedback, as it helps us improve our service, and we hope we have the opportunity to put things right.
– The Express Number Plates Team
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