They sent me wrong colour of watch then came back to me saying there did not. One watch had white writing in it the one I wanted had green. Told them I wasn't happy wanted refund and have sent 3 email... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The product arrived poorly wrapped from a private address with a US dollar price tag. It therefore appears to be a grey import not originally destined for the UK market. This may explain the price wh... See more
Company replied
Nice watch, good price, well packed. However, it was ordered on a Friday morning and only arrived on the Tuesday, so hardly next-day delivery. I was beginning to think it had ‘evaporated’ en route fr... See more
I placed an order for a new Seiko watch which showed as being in stock & offered next day delivery. However 3 days later & no delivery despite email confirmation of the order & an email asking me t... See more
Company replied
Company details
Information provided by various external sources
Express Watches was launched with the aim of selling Seiko watches at amazing prices. With the company policy of keeping all items in stock means that we can offer the highest levels of customer service in comparison with our competitors.
Contact info
1a Hamblin Walk, IP12 1DE, Woodbridge
- 01394 380035
- info@expresswatches.co.uk
- expresswatches.co.uk
Very poor customer service
They sent me wrong colour of watch then came back to me saying there did not. One watch had white writing in it the one I wanted had green. Told them I wasn't happy wanted refund and have sent 3 emails no replies, very let down. I wouldn't recamend at all.
Excellent Service
Bought my Seiko watch, and there were much problems with the dutch mail, Postnl. They did not leave me a note when they tried to deliver it so I was not aware of it. So after a couple of weeks it was send back to GB. In the meantime Christopher did everything to locate it.
The second time he send it to me i received it within 4 days, and it really looks great for a very good price! I am very happy.
Thanks again Christopher for your excellent service, I will really recommend you to everybody!!
Late arrival
Nice watch, good price, well packed. However, it was ordered on a Friday morning and only arrived on the Tuesday, so hardly next-day delivery. I was beginning to think it had ‘evaporated’ en route from Suffolk to Lincolnshire. Since you offer free postage, nobody can complain at a three-day turnover, but if you are promoting next-day delivery as a selling point you should be able to deliver.
Still, you’re a newish company offering interesting watches, and this WIS wishes you all well for the future :-)
Excellent Value with Excellent Service!
I had to change my address on my delivery and nothing was too much trouble for Express Watches. I am an avid watch collector and I will happily shop here again. Also the delivery is as advertised – Next day.
Thank you
Beat the expected delivery date by 2 days !!
Excellent Service - highly recommended
quick delivery, good price, well packed
Seiko Kinetic £30 cheaper than anywhere else
Very happy customer.
Very impressed with the speedy service and quick response to the email I sent too. Goods arrived in excellent condition, would definitely use them again.
Great price, great service
I ordered a Seiko Men's Premier Kinetic Watch through ExpressWatches because they had the watch at the cheapest price I could find. Received it within 2 days. Beautiful watch at a great price with great service from express watches. Will recommend and use them again
Seiko kinetic
Fantastic price and service super fast free delivery very happy customer
New watch
First class treatment and a great watch which was delivered on time as stated
fine service
The watch I required was out of stock and I was kept in the picture regarding delivery - it was in the run up to Christmas so understandable. Delivery was immediate once the watch became available - the price was very good.
Pleasure to do business with
Great communication and customer support. Very friendly and willing to help.
Seiko watch purchase
Excellent product, price, service and delivery. Even had a really pleasant chat with the owner. I thought there was a problem, I was wrong. Thank you very much. I will be ordering from you again.
not what I expected
The product arrived poorly wrapped from a private address with a US dollar price tag. It therefore appears to be a grey import not originally destined for the UK market. This may explain the price which was competitive but should be pointed out by the vendor.

Reply from ExpressWatches.co.uk
Superb watch and superb service
Seiko premier kinetic watch everything I expected. Price was excellent and the watch was delivered on time.
Seiko Sportura SUNO17P1 wristwatch
Excellent service,delivered on time,a lovely quality watch at a competitive
price.Thank you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







