Have been using this app for a few months now and has helped my credit score already! Perfect for hotels versus a standard debit card because you get your deposit back much quicker. Customer service i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Not only does this card help build credit, it’s accepted nearly everywhere. They are so responsive and helpful if you have any issue and resolve it right away. My favorite thing about this card is you... See more
beware of this debit card if you use it, you have to pay it back right away. If you can't pay it back, they will ruin you. They will make your credit score drop as much as 70 points.
Have been a member since 2021. Extra has helped me achieve a better credit score and has helped me understand and manage my finances better! I was able to get rewarded for using my Extra card and rede... See more
Company details
Written by the company
Today, over 100 million Americans don't want or can't get a credit card... and we understand why! Credit cards come with cons. Like overspending, high-interest rates, inaccessibility, and mountains of debt. But, a great credit score can change lives. Especially with important long-term goals, like securing a housing mortgage, or getting the best possible repayment plan on your big purchases. Despite this, there are very few credit-building alternatives. Enter Extra. Our mission is to create a safer, more accessible credit experience with the ease and predictability of a debit card. With Extra, you can relax as you work towards your long-term goals and avoid the pitfalls and traps of a credit card—no credit checks, no interest rates, and no hidden fees.
Contact info
United States
- extra.app
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
"Actually Improving My Credit!"
What makes my experience great with Extra, is magnificent customer service, when something unexpected happens! Such as, if my bank balance has not been updated, but the money is there, I contact concierge, and always, always, received topnotch assistance! What I like best about Extra, my credit score results!!!
I’ve actually fallen in love with this…
I’ve actually fallen in love with this card! It’s basically a debit card that lets you earn points and the reward shop has really good options to chose from. Saving my points for a $50 target gift card. Customer service was phenomenal as well!
Great experience
I had the best experience with one of your representatives.I could not figure out how to fix my account at all. Marivic was so nice patient & fixed my problem!!
I really appreciated the help & great customer service
Timely customer service
Timely customer service on the chat within app. All staff I’ve encountered so far with positive vibes!
Extra has great customer service and…
Extra has great customer service and always solved my problems when needed and super fast.
Helpful and Responsive Costumer Service
I recently started using Extra Debit Card and their service. The membership concierge team is very helpful and responsive. I’ve got my issues resolved in less than a day! 10/10 recommended!
The extra card is a great way to help…
The extra card is a great way to help build credit. With responsible use and on time payments it will definitely be a helping hand to bring up score
Wonderful experience
Wonderful experience, company is doing outstanding work helping people boost there credit. I would recommend it to everyone.
Extra team is helpful and they will…
Extra team is helpful and they will help you with any questions you have or need to know.
waste of money don't bother with their…
waste of money don't bother with their rewards either, 8 dollars can pay for your Netflix
Greatest credit builder .no stress just…
Greatest credit builder .no stress just use your debit card and watch credit rise!!
Can't go wrong!
It's been an all around great card to use, the rewards system is nice and any issues I've had (which have been very few) have been resolved in a very timely manner.
Extra really goes the extra mile
Extra really goes the extra mile
They are always quick resolve all issues. And it’s just looks great on my credit
I’ve only had good experiences with…
I’ve only had good experiences with Extra, the card, CSR, and the items they have for purchases. I believe it’s helping build my credit along with my other credit cards. Great product !!
I hate that the customer services care…
I hate that the customer services care is not really good it takes long to get to customer but on the other side I like the card and the service
Must have!
As someone who is looking to manage his budget, the Extra card really helps with that. I have reached out to customer service more than I have with any other company and they have been more than helpful to all of my needs. I have been using Extra for over a year now and it is my default card of choice!
very bad customer service do not solve…
very bad customer service do not resolve 1 problem for in 2 months, you have to wait 3 to 4 days to get one response.
they debit my bank account twice but did not refund extra money to my account finely i gave up and ask to close my membership.
Extra has helped my credit for the…
Extra has helped my credit for the better! -Vivian
Brought up a problem and in return I…
Brought up a problem and in return I got spectacular service to make sure my problem was attended to and solved .
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








