Extractor Fan World Reviews 

3,664
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers overwhelmingly had a truly great experience with this company. Consumers frequently praise the exceptionally fast delivery times, very secure packaging, and highly competitive prices offered across the entire product catalog. Shoppers regularly highlight the extremely helpful customer support and expert technical advice available when selecting the right extractor fans for their properties and homes. However, a few customers also noted frustrating issues with parcels arriving damaged or components missing entirely upon initial delivery. Some people experienced occasional courier disorganisation or encountered specific items that required careful troubleshooting, wiring adjustments, or minor physical modifications before finally functioning properly.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting top-notch quality and efficient... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently praising the exceptionally fast... See more

Service

Customers had positive experiences with service, highlighting prompt delivery and responsive support.... See more

Price

Clients share positive opinions on price, noting that products are remarkably competitive and affordable... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting outstanding support and responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exlent customer services, he's very helpful with product advice and\nHelp you find the right product you need Good pricing. Prompt delivery within good packaging. Used the company about 6 times... See more

Company replied

Rated 5 out of 5 stars

Great service from Extractor fan world. Kept informed along the way. They answered a few technical questions for me. Product itself from Envirovent is top notch - super quiet and very powerful. High... See more

Company replied

Rated 5 out of 5 stars

Very helpful pre-sale advice over phone and email. They use the best delivery firm with 1hr timed delivery slot and email updates. Post sale advice and returns just as helpful and easy. Refund q... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Luke after DPD trashed our fan during delivery. I ordered a second fan as I wanted to get the job done, this arrived next day and Luke had made the packaging bomb-proof!... See more

Company replied


Company details

  1. Electrical Wholesaler
  2. Electrical Supply Store

About Extractor Fan World

Written by the company

Welcome to the official Trustpilot profile for Extractor Fan World

At Extractorfanworld.co.uk we are dedicated to providing superior products, outstanding service, and excellent value.

We have over 37 years of experience in supplying extractor fans and accessories to both trade and end-user customers.

Understanding every aspect of our products, the UK electrical regulations, and crucially, the varied problems that different installations can present, gave us a great advantage when developing this site.

We know how fans are installed, we know how fans are purchased, we know how confusing all the technology and terminology is and we know what questions you’re likely to be thinking of!

Check out our Best sellers

Contact our Customer service

Featured Categories

Bathroom Fans Inline Duct Fans Kitchen Fans Continuous Running Fans Ducting & Accessories Ventilation Systems

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,664)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Fan, Easy to Install, Good Delivery

Good fan, straightforward to install. Happy days so far.
Delivery through third party - would be improved if an eta had been included. Instead I just got a message on the day from the carrier.

July 18, 2025
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Reply from Extractor Fan World

Thanks Josh

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Rated 5 out of 5 stars

Excellent service

Excellent service . I ordered wrong fan initially but had it changed swiftly , easy to return & refunded . Now have the fan i wanted , which is excellent . Well made & powerful , Tornado 100pros . Arrived very quick . Thank you .

July 17, 2025
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Reply from Extractor Fan World

Thanks Andrew!

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Rated 5 out of 5 stars

Works as advertised

Purchased based on reviews online, fairly straightforward to install, only issue for me was identifying the appropriate power supply as I wanted to run the fan from a separate switch . Fan works as advertised, clears the shower room of steam and is fairly quiet as I installed it on sound absorbing pads

April 20, 2025
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Reply from Extractor Fan World

Thanks Mikey!

Rated 5 out of 5 stars

Great delivery time

Great delivery time, excellent bit of kit, not fitted yet but it looks like it will do the job perfectly.

July 15, 2025
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Reply from Extractor Fan World

Thanks Billy

Rated 5 out of 5 stars

Really helpful service

I purchased an extractor fan from them online. I wasn’t sure which accessories was needed so I rang them up and they talked me through the options and where to find them on their website- so helpful.

July 7, 2025
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Reply from Extractor Fan World

Thank you Janna! Glad we could help.

Rated 5 out of 5 stars

Jason was very helpful and the delivery…

Jason was very helpful and the delivery was quick.
Unfortunatly the fan was fitted but the humming noise of the fan did not sit well with my tinitus so i had to have it taken back out.

July 7, 2025
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Reply from Extractor Fan World

Thank you for your review Valerie!

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Rated 1 out of 5 stars

Avoid this company...............

There is a review on the 10 February 2025 by a customer who states that his bad review of a product has not been shown for the product on the website. The exact same issue happened with a review for a TORNADO TT100PROT fan I submitted. The review has not been shown. As stated by the other client this is why all the reviews are 5*. This is shocking, deceptive and conning customers. The product I purchased is not good and has serious issues. I am a Consultant Electrical Engineer with decades of experience. A company which operates in this manner is very unprofessional and is obtaining business by false means. I have a screen shot of the review I submitted which includes the acknowledgement the company sent to confirm they received it. Potential customers should avoid this company.

June 23, 2025
Unprompted review
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Reply from Extractor Fan World

Hello Dave,

Many thanks for your review. All site reviews are vetted before being published, as there is a large volume of spam and inappropriate posts that would otherwise clog up the responses. We review these posts periodically and post those that are deemed suitable. I can confirm that your review has been posted on our site today. We appreciate your feedback and have passed your comments on to the manufacturer.

Kind regards

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Rated 5 out of 5 stars

Great service

Great service. Goods arrived promptly and well packaged. Reasonable price. Web page info about is good.

July 2, 2025
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Reply from Extractor Fan World

Thanks Steve

Rated 4 out of 5 stars

TIMELY SHIPMENT…

Extractorfanworld sent this product ahead of the scheduled date. Communication before shipment was good.
The fitting details from VentAxia on the fan are very bare bones. The fitting details with the window kit are non-existent.

July 9, 2025
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Reply from Extractor Fan World

Thanks Peter, we'll pass your comments on to Vent Axia

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