ExtremeTerrain.com Reviews 4,804

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently praise the efficient delivery service, noting that orders often arrive earlier than expected and are well-packaged. Many people appreciate the competitive pricing, finding that the company often offers some of the lowest prices available for vehicle parts. The website is often highlighted for its ease of navigation and the helpful product information it provides, making the shopping experience smooth and enjoyable. However, some people were dissatisfied with certain aspects of their orders, experiencing issues such as missing parts or incorrect items. A few other people also felt that the product descriptions could sometimes be unclear, leading to confusion about fitment or features. While a small group of people felt that the website's pricing was inconsistent or that they could find the same items cheaper elsewhere, the general sentiment was positive regarding value.

What people talk about most

Product

Consumers find product experiences to be ambiguous. Many praise the wide selection, good brands, and... See more

Order

Clients share ambiguous opinions on order. Many customers found the ordering process easy, with some praising... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the quick and fast shipping,... See more

Website

People report ambiguous experiences with the website. Many customers praise the ease of navigation, finding... See more

Price

Reviewers highlight positive aspects of price, with many customers appreciating the competitive pricing, good... See more

Based on these reviews

Rated 4 out of 5 stars

What can I say? You have custom off-road parts for wj's. WJ's are more difficult to find parts for because they are so different from the more popular Jeeps, XJ, YJ, TJ etc. I am hoping that you will... See more

Rated 4 out of 5 stars

The coupons offered through my email from you guys, ExtremeTerrain. I couldn't pass up the discount of almost $50, although I thought the original price was a great deal alone. I am looking forward... See more

Rated 5 out of 5 stars

Great experience. Ordered two products which had to be shipped separately. Both orders arrived earlier than initial estimate and both were great. Both installed easily and as advertised. I'm happy, ag... See more

Rated 5 out of 5 stars

I’m impressed with the sales person who helped me place the order. He was able to answer every question and find me exactly what I had in mind. although I haven’t yet received my order, it was less... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

We carry a huge selection of aftermarket Jeep Wrangler parts and accessories. Shop for all your Wrangler needs at ExtremeTerrain


Contact info

4.2

Great

TrustScore 4 out of 5

5K reviews

5-star
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1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Extreme service!

I always trust the guys at Extreme Terrain for advice and assistance when ordering parts for my Jeep. They also give me the best prices and I have never had an issue with a single order. They are great at answering questions and never make me feel dumb for some of the questions I have. I would recommend ET for any and all your needs!

January 26, 2026
Unprompted review
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Rated 5 out of 5 stars

The parts showed up quickly

The parts showed up quickly. Packaged so well that there would be no damage while in route. Easy to understand directions on how to install was a plus. Great experience.

January 23, 2026
Unprompted review
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Rated 4 out of 5 stars

What can I say

What can I say? You have custom off-road parts for wj's. WJ's are more difficult to find parts for because they are so different from the more popular Jeeps, XJ, YJ, TJ etc. I am hoping that you will notify me as soon as you get in the Alloy USA axles (part #'s JGC36588 and JGC36589) for my WJ. Will soon be ordering R&P's and install kits and much more.

January 22, 2026
Unprompted review
Rated 2 out of 5 stars

I received a new catalog in the mail…

I received a new catalog in the mail approximately a week and a half ago. Was looking through it and saw a set of stepped down rock guards. There were $249 and it said it was free shipping over 119. So I tried to save an organized my money so I could make the purchase. Took me two weeks to do that when I went to order found out it is now $249 and you need $199. I believe it was for free shipping. I don’t know why you send out a catalog to get people interested at a cheaper price and then you screw them when they actually make the order. Not a happy customer.

January 21, 2026
Unprompted review
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Reply from ExtremeTerrain.com

Hello James,

Thank you for sharing your feedback with ExtremeTerrain. We do apologize for this situation.

We would like to review your order, but we were unable to locate an order with the information provided in your review. If you could please send an email to Satisfaction@ExtremeTerrain.com and kindly include your order number and a copy of your review comments ( for context). I will be happy to review this in more detail once we have this information.

Thank you,
Amy

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Rated 5 out of 5 stars

Taney Chabuel more than helped me

Taney Chabuel more than helped me. She was very responsive, and helpful. Answered all my questions. What she didn't know she found out for me. Thank you.

January 21, 2026
Unprompted review
ExtremeTerrain.com logo

Reply from ExtremeTerrain.com

Hello Brian,

Thank you for taking a moment and sharing the feedback regarding your recent service experience with Taney, one of our Sales Representatives.

It is always great to hear from customers when they had a great experienced when ordering from ExtremeTerrain. We shared your comments with Taney's supervisor so they can share with Taney,

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Rated 5 out of 5 stars

Dave's Parts Shopping

The ease of finding the correct OEM parts for my 2017 Jeep Wrangler Sahara Unlimited was the best experience.

January 20, 2026
Unprompted review
Rated 3 out of 5 stars

I can’t see my order from your site

January 17, 2026
Unprompted review
ExtremeTerrain.com logo

Reply from ExtremeTerrain.com

Hello Michelle,

Thank you for sharing your feedback with ExtremeTerrain, We would be happy to assist you, unfortunately we were unable to locate an order with the information provided.

If you would kindly send an email to Satisfaction@ExtremeTerrain.com and provide your order information we will be happy to see how we can assist you. Please also include in the email a copy of your feedback, for context.

If you have any additional questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

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Rated 1 out of 5 stars

I ordered Fog Lights for my 2015 Jeep…

I ordered Fog Lights for my 2015 Jeep Wrangler along with some interior Trim Rings. I paid the Extra Fee for 2 day delivery and the order said I would get them on Saturday 01-17-26 which I was counting on so I could install them on Sunday 01-18-26 They were ordered on Thursday 01-15-26 It is Sunday 01-18-26 after 10:00 pm and they still haven't been delivered to me yet!

January 15, 2026
Unprompted review
ExtremeTerrain.com logo

Reply from ExtremeTerrain.com

Hello John,

Thank you for sharing your feedback with ExtremeTerrain regarding your recent service experience. We do apologize that you paid for the one day shipping but there were delays in receiving your order. We reviewed the tracking and it does not look like there were weather delays, so I am unsure why this was not delivered to you in a timely manner.

Due to this situation, we credited back the amount you paid for the one day shipping and we issued you a credit to your ExtremeTerrain account. This credit can be used on a future order, and please note it is valid until 4/30/2026.

We do apologize for this situation. If you have any additional questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Rated 5 out of 5 stars

Excellent service

Excellent service, Excellent quality items, all arrived in a decent amount of time, all in all couldnt find better service anywhere else you guys rock!!!

January 17, 2026
Unprompted review
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Rated 2 out of 5 stars

Sent wrong item

Well I ordered trail tubular doors for my 2021 Wrangler and was sent doors that would not fit !!!! Now I have to get this heavy, big box into my vehicle and take it to FedEx to return it. Not happy at all !!!!

January 17, 2026
Unprompted review
ExtremeTerrain.com logo

Reply from ExtremeTerrain.com

Hello Mike,

Thank you for taking the time to share your feedback with ExtremeTerrain. We do apologize for this situation and your frustration is understandable.

We would like to review your order in more detail so we can1- make sure we make this right for you and 2- we can see where the error occurred and where we need to make some improvements. If you could please send an email to Satisfaction@ExtremeTerrain.com and kindly include your order information, and copy of your review comments ( for context) I will be happy to review this situation for you.

If you have any questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy

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