Ex Why Zed Print Reviews 499

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

NOTE: Edit...their review company review.io is basically a scam... you cannot leave a review unless the business invites you to ... make your own mind up!! Well, rather suprisingly, from reading the... See more

Rated 5 out of 5 stars

I have had an absolutely fantastic experience with Ex Why Zed Print from start to finish. I feel like the staff went the extra mile for me, helping me to prepare my files to print and guiding me throu... See more

Rated 5 out of 5 stars

Worked with 'ex why zed' for a friend's gift. I am not a professional at all, but their great communication, guidance and service helped me making an amazing book! They are really friendly and a... See more

Rated 5 out of 5 stars

Ex Why Zed have everything you need to be able to produce great zines. A choice of paper stock, easy to follow step by step guides that mean you can obtain the best results using your own design skill... See more

Company details

  1. Commercial Printer
  2. Book Publisher
  3. Digital Printer
  4. Digital Printing Service
  5. Print Shop

Written by the company

At Ex Why Zed, we specialise in helping everyone from novice self-publishers to rock star designers bring their creative ideas to life through our high-quality print services. Whether you need inspiring zine printing, children's books, artist catalogues, self-published books, or booklets we have a solution for all ambitions and budgets. Why Choose Ex Why Zed? Here are 5 rock solid reasons: 🌟 Refreshingly responsive, friendly, patient, and intelligent Ex Why Zed team. 🗺️ A Clear, Easy to Follow Print Journey. 🖨️ Top quality HP Indigo Digital and Heidelberg Litho Printing. 🚚 Free delivery anywhere in the UK. We ship worldwide daily too. 🏆 480+ superb reviews on Trustpilot. We look forward to transforming your ideas into print 🚀


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

499 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Ex Why Zed book printing

We used Ex Why Zed to print a small run of a book as a gift for our friend. They were very helpful at every stage of the process, providing us with a massive amount of relevant information for producing a high quality end product. The books we made in the end are extremely polished, and we are very happy with them.

October 26, 2020
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Rated 5 out of 5 stars

A rare breed of supplier.

It is rare that I feel inclined to write a review as good suppliers are hard to find but incredible suppliers that take 100% of the hassle and worry off you as rare as seeing a Dodo cross the road. Mike and the team at ExWhyZed provide advice, creative options, high-quality print in no time at all, and at a very reasonable price too. Good companies are not extinct.

October 23, 2020
Rated 5 out of 5 stars

Fantastic print service

I have had an absolutely fantastic experience with Ex Why Zed Print from start to finish. I feel like the staff went the extra mile for me, helping me to prepare my files to print and guiding me through the process. Friendly, quick to respond to any questions with thorough, easy to follow answers, and the prices are reasonable. My postcards turned out better than I could have imagined - I will definitely be using them again for my next print run. Couldn't recommend highly enough!

October 23, 2020
Rated 5 out of 5 stars

Amazing!

Amazing! Great service. Staff extremely friendly and helpful. When the final printed product arrived (and it arrived extremely quickly) it was beautifully printed and I was over the moon.

October 22, 2020
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Rated 5 out of 5 stars

Fantastic printers!!

Fantastic company from start to finish they’ve been super helpful for a new author, great communication and the turn around time for printing is amazing . Print quality is also excellent with no issues . I’m releasing a series of children’s books and will be using Ex why Zed for all , really can’t recommend highly enough .

October 22, 2020
Unprompted review
Rated 3 out of 5 stars

Not 100% happy..

I hesitate to be one of the few dissenting voices among so much praise, but I have ended up with a product I am not 100% happy with.
I am a beginner at this and I did get plenty of advice from Mike and the team, but somehow it all went a bit wrong. The first run of 150 books of monochrome photos, printed digitally were not acceptable at all, and the team agreed that they would have to resolve the issue. They would either get it right with the digital process or if that failed, print using litho. Great, I thought, they're on the ball I can trust them to get it right.
When I received the reprints, the quality as such was good, the detail and texture was much improved as they had indeed upgraded to using litho. However the images had lost all their punch, and were not representative of my original work.
Now, I understand the differences in the processes, but my real grievance is that I wasn't told that this process was being used. If I had ben made aware of this and of the difference in tonal range, I might have had a chance to discuss ways of ensuring my images ended up looking closer to the way my originals look. I say closer because I am well aware that they will never look exactly like they do on a screen.
It seems to me that even with the litho process, my images could have looked much better with a bit more effort. I understand that the use of "Rich Black" ink can bring more punch to the litho process, and I assumed that having seen my originals that the team would do their best to match them. I felt, that by the end they just wanted me out of the way. Black and white images are just too much trouble it seems.

October 22, 2020
Unprompted review
Ex Why Zed Print logo

Reply from Ex Why Zed Print

Hi Simon, thank you for the hesitation and subsequent review.

It is a comprehensive explanation of the process and we are happy to add more to it so that people wanting to print their work can be made aware of potential issues.

Rest assured, if you are not printing black and white photography then the issues raised here do not apply and we can all take a big sigh of relief :)

We will start by saying categorically that black photography is always tricky to print and we did explain this thoroughly. However B&W images aren't too much trouble for us (this is an inflammatory and unnecessary comment).

We gave Simon so many pointers during our pre print email conversations to try and get around this. SO much help was given and this was appreciated. There were many issues that he wasn't aware of and we raised these and helped at every juncture, as we always do, to try and ensure the printed books arrived looking as good as they possibly could.

Ex Why Zed, and no printer, can ever match how photography looks on screen. It is impossible: screen is backlit in RGB and printing is on a flat paper in CMYK. We would actually question why you would want it to look like it does on screen when that isn't how landscape or wildlife looks in real life?

So what did we do to help on this job? (you might want to sit down for this, it goes on a while): well, we sent over extensive file set up guides, we sent over templates for the cover. On receipt of the 'print-ready' artwork we suggested the spine text be made smaller so that it actually fitted within the spine. We strongly advised that Simon's black images were converted to black INK because he had supplied them in colour which would have resulted in them printing blue and a looking terrible in the book. In addition, the intended grey backgrounds were in four colour so we advised converting them to grey, the black text all the way through wasn't black. Despite being clearly stated on many of our guides and emails the files arrived with no bleed so we made sure this was corrected. The first set of books were not well received so (without charging Simon any extra money) we reprinted them for him on our litho press (a far superior print process) AT OUR COST to ensure again, that the books looked as good as was physically possible.

I honestly do not know what we can have done more to help but even after all that guidance and ironing out all of the other errors in the artwork which would have resulted in a vastly inferior quality book, the fact that the images don't look like they do on screen is the crucial factor and has resulted in us all meeting up on trustpilot to digest this essay.

Again, I thank you for the review and this will spur us on to go to EVEN FURTHER LENGTHS on future print jobs to ensure all our clients are absolutely up to speed with every single intricacy of the print process before their job goes to print.


(We are all more than happy to send out all email correspondence regarding this job on request so people can absorb the issues that occurred, read our help and avoid the same pitfalls whether they print with us or another company).

Rated 5 out of 5 stars

This printing company is amazing.

This printing company is amazing. They communicate every step of the way and are friendly and full of advice. Their costs are very competitive. One of the more impressive details is that they do not have their company details on the finished product. They rely on word of mouth. I would have no hesitation in recommending this company.

October 1, 2020
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service - extremely quick with good communication throughout.
Would definitely recommend!

September 30, 2020
Unprompted review
Rated 5 out of 5 stars

Always great service

Always great service; knowledgable, experienced and friendly which makes the whole process a pleasure. Add in keen pricing and excellent quality product and you'll understand why I have used Ex Why Zed many times over the years. Highly recommended.

September 30, 2020
Unprompted review
Rated 5 out of 5 stars

Great quality and helpful information

I decided on sending my work there because of what looked like good art related work on their website. Their guidance for what they need is very good, and they were helpful on the phone. Quality of the finished booklets was excellent, really good print quality and finish. Would definitely use again. (I’ve used quite a few printers over the years too)

September 21, 2020
Unprompted review
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Rated 5 out of 5 stars

Customer service

Customer service - superb.
Mike - patience of a saint.
End product - worth a million smiles!

Mandy & Kirsty

September 13, 2020
Unprompted review
Rated 5 out of 5 stars

Printing can be stressful

Printing can be stressful.

With Ex Why Zed, you are in good hands. I was up against the wall to get my last publication out to print and the team at ExWhyZed were absolutely amazing. They gave some crucial last-minute advice on colours and printing standards which resulted in a wonderful product. If like me, you intended on giving or selling the things you print it makes a world of difference knowing that the quality of the product is top-notch. I held my publication in my hands for the first time today and thought to myself "I would be thrilled if I had bought it". Thanks again to the absolutely stellar staff. They made the final stressful moments very very manageable and their ceaseless desire to create quality work has given me a new lease of life to get my magazine out to the people that are going to read it.

September 9, 2020
Unprompted review
Rated 5 out of 5 stars

Quick, accommodating, good value

Exemplary service, I had narrowed my job down to 5 printers, Ex Why Zed stood out with quick replies, quick delivery of samples, personal service, advice on artwork set up, and a very quick turnaround from approval to delivery. A great quality product and service, with a sensitive understanding of artist's needs. Will certainly use Ex Why Zed again.

September 7, 2020
Unprompted review
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Rated 5 out of 5 stars

Great service and great products

Great service and great products. We at theprintspace have now printed over 60K copies of our A5 books with Ex Why Zed and will continue to come back to them. Highly recommend.

August 17, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic quality books and expert advice and support

I have been using Ex Why Zed for three years and they have printed over 40,000 children's books for me. At every stage of the process they have been incredibly helpful, supportive and professional. The quality of the books is brilliant, the colours are vibrant and the overall look and feel of the books is exactly what I wanted. I cannot recommend Mike and the team enough - especially if you are a self-published author with limited knowledge of the printing process - they will guide and support you throughout the whole journey in bringing your book to life!

August 11, 2020
Unprompted review

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