Eye Clinic London Reviews 

303
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely friendly, welcoming, and dedicated to providing wonderful and attentive care throughout every single visit. Many people note that the team creates a deeply comfortable and reassuring environment that makes every single patient feel completely relaxed and valued during their appointments. Consumers consistently highlight the exceptional professionalism, warm personal manner, and thorough explanations given by the doctor during all consultations and medical procedures. Reviewers frequently describe truly life-changing results and successful treatments that have greatly improved their vision, giving them immense gratitude and supreme confidence in the quality of care.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their warm, professional, and reassuring... See more

Service

Consumers find service to be positive, highlighting high standards of medical care and expertise. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mr Hamada and his team are amazing. I had bilateral cross linking surgery done and he made it as painless as possible. The surgery was very successful and the aftercare was great. His team are extreme... See more

Company replied

Rated 5 out of 5 stars

Very welcoming and friendly, keep you updated which is reassuring. Everyone seems to genuinely care about the patients. I was quite nervous but the actual procedure was quick and painless and im so gl... See more

Company replied

Rated 5 out of 5 stars

My whole experience from seeing Dr Hamada fot the first time having my consultation to him doing my cataract and lenses surgery was so professional.Dr Hamada was very informative professional and char... See more

Company replied

Rated 5 out of 5 stars

Amazing care and such obvious commitment from Dr Hamada and his team. For me this is life changing surgery after a lifetime of extreme short sightedness. I would totally recommend Dr Hamada. You will... See more

Company replied


Company details

  1. Eye Care Center

Information provided by various external sources

New, innovative, safe and evidence-based approach to the management of wide range of eye diseases in adults and children based in London and Sussex


Contact info

5.0

Excellent

TrustScore 5 out of 5

303 reviews

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5.0

All reviews

(303)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Out of this world

This treatment centre is phenomenal. The service is unequivocal to any other I have ever received in either the private or public health sector. I have suffered with kerataconus for 25 years and recently experienced an episode of corneal hydrops. Had I not met with Mr Sameer Hamada who was able to diagnose and subsequently orchestrate a swift treatment plan, I am sure I would have lost my eyesight. Nothing is too big or too small for any member of his team. I would 100% recommend this treatment centre to anyone. It’s just fantastic.

March 1, 2024
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Reply from Eye Clinic London

Dear Natasha

Thank you for your wonderful review! We are so glad to hear about positive experience. Your satisfaction is our top priority.

Best Wishes

Eye clinic London Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service. The staff are amazing especially Lila and Ali and the technicians etc.. The help at the front desk just makes you feel confident of the surgery you are about to undergo. I am so so grateful to Mr. Hamada. The best eye surgeon ever. Very grateful indeed. The follow-ups were perfect too. Thank you all so much.

March 1, 2024
Unprompted review
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Reply from Eye Clinic London

Dear Augustina

Thank you for your five-star review!
We are thrilled you are pleased with your treatment. Your feedback means the world to us.

Best Wishes

Eye Clinic London Team

Rated 5 out of 5 stars

I’ve been to a lot of eye doctors…

I’ve been to a lot of eye doctors because of my vision problems, but none were like Dr. Hamada in London. I went to his clinic for help, and it was the best choice. He suggested a specific laser procedure that was just right for me.

What made Dr. Hamada stand out was how kind and understanding he was. He took the time to talk about the procedure, making sure I got it and felt okay with everything. It was clear he knew a lot, and he shared this in a way that made sense to me.

The procedure went really well, and Dr. Hamada’s care didn’t stop there. He made sure I was doing fine afterward, which meant a lot. My eyesight is so much better now.
I’m really thankful for Dr. Hamada. He’s not just smart; he really cares.

March 21, 2024
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Reply from Eye Clinic London

Dear Magdalena

Thank you for taking your time to leave a review. We are pleased to hear about your successful laser surgery with us. Your trust in our care is highly valued. We aim to deliver excellence and we are glad to have met your expectations.

Best Wishes

Eye Clinic London Team

Rated 5 out of 5 stars

Recent experience

I recently visited Dr. Hamada's clinic for a common aging eye condition, presbyopia. From the moment I stepped into his clinic, I felt welcomed and at ease, thanks to the inviting atmosphere and Dr. Hamada's comforting presence. What stood out to me was how knowledgeable Dr. Hamada is. He took the time to thoroughly explain all the treatment options available, guiding me through each one with great clarity and patience.
Dr. Hamada recommended a procedure called Refractive Lens Exchange(RLE), and I'm thrilled to say it was a success. The recovery was remarkably quick, and the improvement in my vision was noticeable almost immediately. What truly impressed me was the aftercare provided by Dr. Hamada and his team. They were attentive and supportive, ensuring my recovery went smoothly.
Thanks to Dr. Hamada, my daily life has greatly improved, and I can enjoy clear vision again. I wholeheartedly recommend him to anyone dealing with presbyopia. His expertise, along with the warm and caring environment of his clinic, made my experience exceptionally positive.

February 18, 2024
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Reply from Eye Clinic London

Dear Liliya

Thank you for sharing your journey with us following your Refractive Lens Exchange (RLE) procedure. We are so glad to hear how pleased you are with the outcome. Your feedback is highly valued and inspires us to continue enhancing our services.

Best Wishes

Eye Clinic London Team

Rated 5 out of 5 stars

I live in Paris and needed to get CL

I live in Paris and needed to get CL, which is a special kind of eye surgery. I looked everywhere for the best doctor and found Dr. Hamada. People said he was one of the best, so I decided to go to the UK just to see him.

Dr. Hamada was really nice and explained everything so I could understand. His team made me feel welcome, and they were all very kind. The surgery went really smoothly, much easier than I thought it would be. After the surgery, Dr. Hamada made sure I knew what to do to get better fast, and it worked. My eyes feel great now.

I’m so glad I went to Dr. Hamada for my surgery. It was worth the trip from Paris. I would tell anyone who needs this kind of eye surgery to go see him.

March 21, 2024
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Reply from Eye Clinic London

Thank you for your heartfelt review about your ICL procedure with us. It's truly rewarding to hear how this positively changed your vision. Every patient journey is very personal to us, and knowing your was a success is extremely rewarding to us.

Best Wishes

Eye Clinic London Team

Rated 5 out of 5 stars

Mr Hamada is a kind and empathetic…

Mr Hamada is a kind and empathetic consultant. He dealt with my worries about my condition and suggested some excellent, non-invasive treatments to help. Highly recommended!

January 10, 2024
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Reply from Eye Clinic London

Dear Victoria

Thank you so much for your five-star review. Your feedback means that other patients can learn form your experience with Dr Hamada.

Best Wishes

Eye Clinic London Team

Rated 5 out of 5 stars

“After visiting many specialists for my…

“After visiting many specialists for my child’s cornea problem with no clear diagnosis, we found Dr. Hamada in East Grinstead. It was a relief to finally meet a doctor who could identify the issue accurately. Dr. Hamada’s expertise was evident from our first visit. He showed immense compassion and empathy, not just towards us as worried parents but also in his gentle approach with our child.

What truly set Dr. Hamada apart was how great he was with children. My child felt at ease in his care, which is something we hadn’t experienced with other specialists. Dr. Hamada took the time to explain the situation in a way that was understandable and reassuring, providing us with a clear management plan.

We’ve been under his care for some time now, and the improvement in my child’s condition has been remarkable. We are deeply grateful for Dr. Hamada’s guidance and support. His blend of professionalism, kindness, and genuine care for his patients is rare.

We wholeheartedly recommend Dr. Hamada to anyone seeking a specialist, especially for children with eye issues. He’s been a blessing to our family, and we trust him completely with our child’s eye care.”

March 21, 2024
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Reply from Eye Clinic London

Dear Marina,

Thank you so much for entrusting your child's care to Mr Hamada and our team. It's always a profound responsibility to support our youngest patients on their journey towards better health and vision. Hearing about your positive experience and the trust you placed in us is incredibly rewarding.

Best Wishes

Eye Clinic London Team

Rated 5 out of 5 stars

Excellent results! Great service!

Going to Mr. Hamada for my eye problem was one of the best decisions I’ve ever made. I was worried about my presbyopia, which is a common issue where you find it hard to see things up close as you get older. Mr. Hamada suggested a surgery called Refractive Lens Exchange to help fix it.

Mr. Hamada was very kind and explained everything in a way that was easy to understand. He made sure I knew what would happen and helped me feel less nervous. The surgery went really well, and I was amazed by how quickly I could see things clearly again.

After the surgery, Mr. Hamada and his team were there to make sure everything was going okay. They were very caring and answered all my questions. Thanks to Mr. Hamada, I can see things up close without glasses, and it feels amazing.

I’m really grateful to Mr. Hamada for his help. He’s not just a great doctor because he knows a lot about eyes, but he’s also a nice person who really cares about his patients. If you’re having trouble seeing up close, I highly recommend going to see him. It changed my life for the better.

March 21, 2024
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Reply from Eye Clinic London

Dear Tatiana

Thank you deeply for choosing Mr Hamada and Eye Clinic London for your Refractive Lens Exchange (RLE) procedure. We are genuinely touched that you entrusted us with such an important decision in your journey towards better vision. Every patient's story is close to our heart, and we are thrilled to be a part of the journey in enhancing the quality of your life.

Best Wishes

Eye Clinic London Team

Rated 5 out of 5 stars

Good Experience and care.

I liked Joanna from first contact and felt she was very Knowledgeable.
I also felt confident with Mr Hamada having read reviews and after the first treatment I did, selfishly, ask to be seen by him and Joanna only for the follow up appointments.
My issue had been a blocked gland in my left eye which despite my own treatment and numerous visits to local eye clinics could not be resolved so I went to The Eye Clinic.
After a course of IPL and gland expression over about 6 months I see a huge improvement. I have one more appt in a few months.
Very happy so far.

February 21, 2024
Unprompted review
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Reply from Eye Clinic London

Dear Stanley

Thank you very much for your 5 star review and kind words about the team.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

relieved to finally get help

After being with the nhs for years with eye problems that have drastically got worse. I come across the London eye clinic, after seeing Dr Hamada I feel relieved and excited that I will get relief with my dry eyes after years of struggling. Would recommend a visit.

February 9, 2024
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Reply from Eye Clinic London

Dear Jo,

Thank you very much for your 5 star review and recommendation.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

Had been struggling to find the root…

Had been struggling to find the root cause of my eye inflammation for years, and Dr Hamada was the first one to find out what was causing it. Highly recommend this eye clinic if you are struggling with any eye issues and fed up of waiting with nhs.

January 26, 2024
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Reply from Eye Clinic London

Dear Alan,

Thank you so much for your 5 star review and recommendation.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

I would highly recommend Dr Hamada

I would highly recommend Dr Hamada. I had Toric RLE in November 2023 . The care and professionalism I received from initial consultation to the surgery and the aftercare was exceptional. A totally painless experience with life changing results ..thank you Dr Hamada and Joanna !

January 26, 2024
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Reply from Eye Clinic London

Dear Cathy,

Thank you very much for your 5 star review and recommendation.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

You feel hope here

For the first time, my disease was diagnosed well. Dr. Samer Hamada was very wonderful in dealing with me, and the time with him was very comfortable. He is a very wonderful doctor.

January 26, 2024
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Reply from Eye Clinic London

Dear Abdelrahman,

Thank you so much for your 5 star review and kind words.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

Highly recommend

I suffer with dry eyes and it was such a relief to find Mr Hamada who is extremely knowledgeable and able to explain the problem clearly and give me a positive action plan. The clinic is efficient, friendly and comfortable. The price is very reasonable bearing in mind the quality of care and length of time Mr Hamada spent with me. I wish I had made an appointment sooner!

January 8, 2024
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Reply from Eye Clinic London

Dear Sarah,

Thank you very much for your 5 star review and recommendation.

We're pleased to hear you've had a great experience with us and we've got an action plan in place for you.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

Super

Very friendly, great place and yes Great Doctor

January 15, 2024
Unprompted review
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Reply from Eye Clinic London

Dear Shiraz,

Thank you very much for your 5 star review.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

Great experience

The team were extremely great and helpful with the treatment.

January 5, 2024
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Reply from Eye Clinic London

Dear Ms Abdi,

Thank you very much for your 5 star review.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

Cataract Surgery

Cataract Surgery
Very thankful to Mr Hamada who was truly professional and advising and providing the best eye surgery.
I was clearly told step by step and put at ease at all times.

January 5, 2024
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Reply from Eye Clinic London

Dear Jan,

Thank you so much for your 5 star review.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

From first interactions through surgery…

From intial interactions through surgery to aftercare, the team were flawless and first class. I cannot recommend Eye Clinic London highly enough. A life changing and painless experience. Particular mention to Joanna and the calm skill of Mr Hamada.

December 14, 2023
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Reply from Eye Clinic London

Hello,

Thank you very much for your 5 star review, kind words about the team and recommendation.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

Great experience

Everyone was very friendly and helpful. They put me very much at ease.

December 1, 2023
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Reply from Eye Clinic London

Hello,

Thank you very much for your 5 star review.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

Perfect don’t waste time just do it even if u r scared like me

Am very pleased to write this review in every possible panel. I will simply give Dr Samer Hamada 10 stars if it’s possible simply because I was very scared and hesitant to do the cataract surgery specially when many experts told me my cataract is not bad and I can wait years before I really need it also I thought that my prescription glasses is just fine. To start from the beginning I came to London eye clinic with a relative who was doing another kind of treatment when I saw how Dr Hamada and his team was so professional and simply (very good ) I decided to consult him about my cataract .I started the assessment with Stephanie who took time to check every single details ,very straight forward answers to every question inside my mind. Then Dr Samer Hamada consultation was smooth professional ,very great manners ,gentle and kind communication. He explained everything and asked about what I want to achieve after the cataract . I left the clinic still scared but decided to book the surgery. On the procedure day at the Cataract Center I was met by very welcoming staff the nurses were super kind and comforting to my dear .When Dr Hamada started the procedure it’s was fast painless and so professional again . I was home in no time with very clear instructions on what to do and not do. One week today it’s was the best decision I made and right choice (Dr Samer) . I advise anyone who is scared like I was to just book it and do it simply because I see everything now in HD it’s a quality of life everyone should have if they can . The one word I kept hearing when I was asking about Dr Hamada was ( your are in good hands) indeed I was . Of course a big thank you to Joanna for her accurate and organized skills in putting everything together . Thank you Dr Hamada for the new shades of colors and for rediscovering my favorite things in life in HD
Sarah M
London

November 17, 2023
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Reply from Eye Clinic London

Dear Sarah,

Thank you very much for your 5 star review and kind words about the whole team.

Its wonderful to hear you had such a great experience with us and we're so pleased to hear you're enjoying your new HD vision :)

Best Wishes,

Eye Clinic London Team

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