EyeOns™ Reviews 269

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

For the frames I purchased (Hugo Boss 1125/U), Eyeons provided the best price, timely emails informing me of the status of my order and prompt, secure shipping via UPS. As per their guarantee, these... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience! We compared a LOT of online vendors before placing an order for Ralph Lauren frames. The customer service rep we spoke with was honest - everything we were told was true. The fra... See more

Company replied

Rated 5 out of 5 stars

I knew the exact frames I wanted and EyeOns had them! Ordering was clear as to color options and sizes. I received email confirmation and tracking information. The item was well packed, in an appropri... See more

Company replied

Rated 1 out of 5 stars

I should have watched reviews first before buying. Placed order (supposedly in stock) in Nov 30, 2 weeks later, still hasn't shipped. When I chat with Customer Service I get the impression they... See more

Company replied

Company details

  1. Glasses Store
  2. Sunglasses Store

Written by the company

We carry the latest models of eyewear from all the top designers worldwide. We partner with the most eminent brands far-famed for their extraordinary designs of fashionable and exclusive prescription glasses and well all the newest sunglasses. Our lines include Ray-Ban, Gucci, Tom Ford, Prada, Dior, Carrera, Hugo Boss, Balenciaga, Oakley, D&G, Tiffany & Co, Versace, Burberry, Fendi, Valentino, etc..


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

269 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

excellent job

nice packaging, timely mailing excellent job

March 27, 2023
EyeOns™ logo

Reply from EyeOns™

Dear Michael, thank you for your review. All the best for our customers!

Advertisement
Rated 1 out of 5 stars

I still don’t have the order I was…

I still don’t have the order I was expecting it over a week ago.

March 20, 2023
EyeOns™ logo

Reply from EyeOns™

Dear Erin, as discussed, your order was shipped out withing timeframes and is currently on the way as shipping to Canada takes some additional time. Thank you!

Rated 5 out of 5 stars

Fast easy great experience great…

Fast easy great experience great process ordered them the sunglasses got them in a week. Unlike another place they told me I would have them in a few days and then sent me an email saying it would be be sometime between February and August.

March 10, 2023
EyeOns™ logo

Reply from EyeOns™

Charles, thank you very much for taking the time to leave us a review, it is very much appreciated by us.

Rated 5 out of 5 stars

Great Service & Product Quality

For the frames I purchased (Hugo Boss 1125/U), Eyeons provided the best price, timely emails informing me of the status of my order and prompt, secure shipping via UPS. As per their guarantee, these frames have every indication of being authentic. They even included an extra cleaning cloth. I would definitely order from Eyeons again!

March 19, 2023
EyeOns™ logo

Reply from EyeOns™

Barry, thank you! We are doing our best to keep our customers hapy with the purchase.

Advertisement
Rated 5 out of 5 stars

Great

Great! Fast shipping and well cared. Best price that I founded, thank you!

March 15, 2023
EyeOns™ logo

Reply from EyeOns™

Ramon, You are more than welcome, we are very happy to hear that your experience with us was an amazing one!

Rated 1 out of 5 stars

Faster response time when an inquiry is…

Faster response time when an inquiry is made.

First and last order

March 11, 2023
EyeOns™ logo

Reply from EyeOns™

Dear Kathy, we apologise for any inconvenience. Your order was shipped out within 3 business days and tracking number provided same day as it was shipped. And we have also sent notifications that your order was processing and shipped. All of the orders are coming directly from the factory after quality check. We appreciate your feedback.

Rated 5 out of 5 stars

Fast delivery

Great price on my Oakley sunglasses, and delivery took about a week. Great experience.

March 16, 2023
EyeOns™ logo

Reply from EyeOns™

We thank you for this beautiful compliment and we hope to always meet your expectations.

Rated 3 out of 5 stars

Great product although there are…

Great product although there are apparent issues with verification for credit card purchases. I bought a pair of sunglasses and the purchase went through although several days later I received an email from eyeons asking my to cancel the order and reorder via Zelle or PayPal or send a picture ID and a picture of my credit card. It was rather ridiculous, but several days later they were able to “verify” me as an authentic person or something. I did ultimately receive exactly what I ordered at a great price but it was frustrating.

March 10, 2023
EyeOns™ logo

Reply from EyeOns™

We deeply apologize for the difficulties you faced but to clarify the picture, the payment verification process is just for security and it is done through the bank through which it is confirmed that the card is used by its owner only.
It's recommended to type the right billing address during checkout to avoid any payment verification.
Once again I apologize for the inconvenience or confusion this might have caused and thank you for your feedback.

Advertisement
Rated 5 out of 5 stars

Good Service

Excellent Service - excellent shipping.

September 29, 2022
EyeOns™ logo

Reply from EyeOns™

We thank you for this beautiful compliment and we hope to always meet your expectations.

Rated 5 out of 5 stars

The Eyes have it.

Had the frames I wanted in stock and at a great price.

March 7, 2023
EyeOns™ logo

Reply from EyeOns™

We thank you for this beautiful compliment and we hope to always meet your expectations.

Rated 5 out of 5 stars

Looks good

Looks good, Fits right

March 1, 2023
EyeOns™ logo

Reply from EyeOns™

We thank you for this beautiful compliment and we hope to always meet your expectations.

Advertisement
Rated 5 out of 5 stars

Very pleased

Customer service was great and the product was just what I wanted

February 19, 2023
EyeOns™ logo

Reply from EyeOns™

We thank you for this beautiful compliment and we hope to always meet your expectations.

Rated 5 out of 5 stars

Customer Service was very helpful…

Customer Service was very helpful before my purchase of my Mens eyeglasses and delivery was ahead of schedule and I am very, very, pleased with the quality of the frames i received and will be ordering another pair this year, and probably each year from this point on. Thank You Again.

December 14, 2022
EyeOns™ logo

Reply from EyeOns™

We thank you for this beautiful compliment and we hope to always meet your expectations.

Rated 5 out of 5 stars

Great

Great Quality frames and really fast shipping, I'll never by my frames anywhere else . A++++

February 10, 2023
EyeOns™ logo

Reply from EyeOns™

We thank you for this beautiful compliment and we hope to always meet your expectations.

Rated 5 out of 5 stars

Easy to navigate site

Easy to navigate site. Easy purchasing.

February 20, 2023
EyeOns™ logo

Reply from EyeOns™

We thank you for this beautiful compliment and we hope to always meet your expectations.

Advertisement
Rated 5 out of 5 stars

Seller shipped out the Oakley…

Seller shipped out the Oakley sunglasses the next shipping day. They also sent out emails to notify when it shipped and then followed up with me with any questions. The pricing of the glasses wasn’t the lowest on the internet but it was lower than the msrp. I would definitely do business with them again.

February 25, 2023
EyeOns™ logo

Reply from EyeOns™

We thank you for this beautiful compliment and we hope to always meet your expectations.

Rated 5 out of 5 stars

Fantastic Experience in Every Way

Fantastic experience! We compared a LOT of online vendors before placing an order for Ralph Lauren frames. The customer service rep we spoke with was honest - everything we were told was true. The frames arrived in approximately 7 days. They are authentic (not cheap knock offs). The price was a fraction of what Lenscrafters wanted. We took the frames to VisionWorks for the lenses and everything went perfectly. Hightly recommend EyeOns!!!

January 11, 2023
EyeOns™ logo

Reply from EyeOns™

We thank you for this beautiful compliment and we hope to always meet your expectations.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look