ezbob Reviews 459

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Not trustable to collaborate with. One of the rare disappointing experiences and the example of unfair practices of the client that contractors have to face time to time when working with the client... See more

Rated 4 out of 5 stars

Excellent service. Rates are steep but then there aren't many high street banks lending to SME's ! I drew comfort that the money is from EU sources dedicated to encouraging SME's (unlike our o... See more

Company replied

Rated 1 out of 5 stars

Ezbob are loan sharks, they will use all their tricks to get more money out of you, customer service is NON existent. Most of reviews are written by EZBOB themself, but of course they are not the o... See more

Company replied

Rated 5 out of 5 stars

I have used Ezbob for funding on numerous occasions and can't recommend their service enough. Ros is an absolute star and provides that personal caring service that banks could learn a thing or to f... See more

Company replied

Company details

  1. Non-Bank Financial Service

Written by the company

ezbob is a unique provider of lending technology because of our deep expertise and knowledge about lending to small businesses. Put simply, lending is in our DNA. We know the complexities and processes associated with lending. We understand the challenges lenders face and what they need to manage successfully to be profitable.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

459 reviews

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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Just what small businesses need.

Refreshingly straightforward ! For once, a company that performs exactly as it states on the website.
My circumstances were probably typical of the majority of micro businesses and small companies seeking additional funding outside of the mainstream banking institutions.
In my position, I know my business inside out and have a passion for what I do, I see opportunities pass me by for the want of having the flexibility in my cash flow to pursue them. Ezbob have changed this, giving me the chance to compete with much larger enterprises, who simply cannot match the service levels I can offer.
Ezbob are not reckless in their lending, and this is not cheap funding, but it is nonetheless a much needed option. My experience with Ezbob was a positive one, leaving me to demonstrate that I can justify their confidence in me. This is the key point, and I have found it to be quite empowering.

October 20, 2015
Unprompted review
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Reply from ezbob

Hi Russell,

It's fantastic to hear that we have helped your business compete with some larger competition. We aim to help small business grow and are happy we could help with just that your your business. Don't forget to keep in touch with your personal business account manager, if you do not have their details, just email customercare@ezbob.com and we can put you in touch

Jamie
Customer Care Manager

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Rated 5 out of 5 stars

Excellent efficient service

A first class lender offering a better, more faster option than a bank

October 19, 2015
Unprompted review
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Reply from ezbob

Hi Edward,

Thank you for taking the time to leave your review. We are glad our service was suitable to your business needs.

Jamie
Customer Care Manager

Rated 5 out of 5 stars

Rate Ezbob

Very professional - very efficient - first class service and a flexible product

October 15, 2015
Unprompted review
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Reply from ezbob

Hi Barry,

Thank you for taking the time to review, great to see that our service met your requirements. Don't forget to keep in touch with your personal business account manager, if you don't have their details, just email customercare@ezbob.com and we can put you in touch.

Jamie
Customer Care Manager

Rated 5 out of 5 stars

Loan application was dealt with in a most professional manner.

The information required for the loan was clearly itemised. The promptness of reaction could not have been more timely and the ease of delivery was explained in a way to make the whole process as stress free as possible.

October 14, 2015
Unprompted review
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Reply from ezbob

Hi Russell,

Thank you for taking the time to review us and thank you for the feedback. Don't forget to stay in touch with your personal business account manager, if you do not have their details, just email customercare@ezbob.com and we can put you in touch.

Jamie
Customer Care Manager

Rated 5 out of 5 stars

First class service- i wish high street banks could be as easy to deal with

First time,there was a lot of documents to submit,but at least it could all be done on the computer.Second time,was a doddle....very professional and no time wasting

October 14, 2015
Unprompted review
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Reply from ezbob

Hi Catherine,

It's always great to continue to help businesses grown ad build on our relationships with them and we are glad we could do so with you. Don't forget to stay in touch with your personal business account manager, if you don't have their details, just email customercare@ezbob.com and we can put you in touch.

Jamie
Customer Care Manager

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Rated 5 out of 5 stars

Very straightforward

Great experience, no problems and money paid out fast.

October 12, 2015
Unprompted review
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Reply from ezbob

Hi Steve,

Great to hear you had a positive experience with us and we were able to meet your needs. Don't forget to stay in touch with your personal business account manager, if you do not have their details, just email customercare@ezbob.com and we can put you in touch.

Jamie
Customer Care Manager

Rated 5 out of 5 stars

Fast and easy to use

Not bad rates, and an easy to use web site backed by efficient staff. Helpful and convenient service, much needed. Recommneded.

October 9, 2015
Unprompted review
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Reply from ezbob

Hi Alexander,

Thank you for taking the time to review, we are glad our service met your needs. Don't forget to keep in touch with your personal business account manager, if you do not have their details, just email customercare@ezbob.com and we can put you in touch.

Jamie
Customer Care Manager

Rated 5 out of 5 stars

SME Business Loans - All Made Easy

I just want to recommend EZBOB for SME Business Loans - the process from the start was easy, fast and everything was explained really well. It is totally obvious what and when has to be paid back and it was a pleasure working with Scott getting my deal sorted.

Well done Scott and EZBOB!

October 8, 2015
Unprompted review
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Reply from ezbob

Hi Wayne,

Thank you for your review and positive feedback! It's always great to hear praise of our staff and service and are very happy we could help your business. Don't forget to keep in touch.

Jamie
Customer Care Manager

Rated 5 out of 5 stars

straightforward and easy and very quick

it was a very easy and straightforward experience and once agreed the money was instantly available

October 7, 2015
Unprompted review
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Reply from ezbob

Hi Alison,

Thank you for taking the time to leave your review with us, we are glad we could be of help. Don't forget to keep in touch with your account manager, if you do not have their details, just email customercare@ezbob.com and we can put you in touch directly.

Jamie
Customer Care Manager

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Rated 5 out of 5 stars

Quick and Efficient

I have used Ezbob on 3 occasions and I shall continue to use them as and when required in the future as I find their staff very friendly and efficient. They have supported my business where my own bank has let me down time after time. Their criteria is straight forward and easy to understand and you know exactly where you stand as far as repayments and charges are concerned. I would highly recommend as the answer to short-term funding requirements.

October 6, 2015
Unprompted review
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Reply from ezbob

Hi Lynn,

Thank you for taking the time to write your review, it's always great to hear that we have helped businesses such as yours. Don't forget to keep in touch with your account manager, if you do not have their details, just email customercare@ezbob.com and we can put you in touch directly.

Jamie
Customer Care Manager

Rated 5 out of 5 stars

EXTREMELY EFFICIENT

We have used the services of ezbob for a year now and they have been extremely helpful as we needed some short term funding that high street banks would not help with but ezbob provided access to funding within days.
Highly recommended.
N.Byrne
Company Director

October 1, 2015
Unprompted review
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Reply from ezbob

Hi Mr Byrne,

Thank you for taking the time to leave your review with us and the positive comments. Don't forget to keep in touch with your personal business account manager, if you do not have their details, just email customercare@ezbob.com and we can put you in touch directly.

Jamie
Customer Care Manager

Rated 5 out of 5 stars

Helping growing business

I made application for loan, they contacted me in 1 hour and the same they I got result. Fast and helping growing business with competitive rates.

Thanks.

September 30, 2015
Unprompted review
ezbob logo

Reply from ezbob

Hi Volkan,

We are glad that we could be of help. Thank you for taking the time to leave your review. Don't forget to keep in touch with your personal business account manager, if you do not have their details, please email customercare@ezbob.com and we can put you in touch directly.

Jamie
Customer Care Manager

Rated 5 out of 5 stars

Hassle free

I wanted to arrange a second loan before the first loan had finished. An e-mail and a couple of phone calls with Clare and everything was in place. I couldn't believe how easy and hassle free the process was.

September 30, 2015
Unprompted review
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Reply from ezbob

Hi Ian,

Thank you for your positive feedback, were very glad that we could help your business. Don't forget to stay in touch with Clare if there is anything else that you need.

Jamie
Customer Care Manager

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Rated 5 out of 5 stars

Simple and Easy

Always had prompt help, but time clock adds pressure that is not needed!
Apart from that 1st Class
Robert

September 29, 2015
Unprompted review
ezbob logo

Reply from ezbob

Hi Robert,

We are glad we could help. Thank you for taking the time to review us. Don't forget to contact your personal business account manager if there is anything that you need. If you do not have their details, just contact customercare@ezbob.com and we can put you in touch directly.

Jamie
Customer Care Manager

Rated 5 out of 5 stars

First time.

This is the first time that i have used Ezeebob. I Found them friendly and approachable. l liked the email notifications that remind you payment is due out. I know that the interest rate is higher but feel, that the speed with which they deal with your request and get the funds sorted and into your account, is worth it.
Thanks for your help guy's
James

September 23, 2015
Unprompted review
ezbob logo

Reply from ezbob

Hi James,

Thank you for taking the time to leave us your feedback. If there is anything else that you need, don't forget to contact your personal business account manager. If you do not have their details, just contact customercare@ezbob.com and we can put you in touch directly.

Jamie
Customer Care Manager

Rated 5 out of 5 stars

Great Company Great service

Ezbob are there to help when banks wont and they dont make false promises

September 22, 2015
Unprompted review
ezbob logo

Reply from ezbob

Hi Yuva,

We are happy we could help and our service was suited to your needs. Don't forget to contact your personal business account manager. If you do not have their details, just contact customercare@ezbob.com and we can put you in touch directly.

Jamie
Customer Care Manager

Rated 5 out of 5 stars

Really helpful

Just wanted to say thank you for all the assistance that I have had and it is a real pleasure to deal with a company who care, many thanks.

September 21, 2015
Unprompted review
ezbob logo

Reply from ezbob

Hi Joseph,

Thank you for the feedback. We are very happy that we were able to help with your business and if there is anything you need, don't forget to contact your personal business account manager. If you do not have their details, just contact customercare@ezbob.com and we can put you in touch directly.

Jamie
Customer Care Manager

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Rated 5 out of 5 stars

Very fast, easy, efficient system

The process of borrowing funds for a business is very straightforward and the company is very efficient. They do not make you jump through hoops to achieve a successful loan. A very good process

September 20, 2015
Unprompted review
ezbob logo

Reply from ezbob

Hi Lyn,

Thank you for your feedback and we are very happy we could help with your loan requirements. Don't forget to keep in touch with your personal business account manager, if you do not have their details, just email customercare@ezbob.com and we can put you in touch directly.

Jamie
Customer Care Manager

Rated 5 out of 5 stars

Excellent Service

Amazing Fastest service , top customer service
Well recommended to All type of business
Wish could give more than five start 😊👍🏻

September 15, 2015
Unprompted review
ezbob logo

Reply from ezbob

Hi Saif,

We are glad that we were able to help. Thank you for taking the time to leave your positive feedback and if there is anything that you need, just contact your personal business account manager, if you don't have those details, you can contact customercare@ezbob.com and we'll put you in touch directly.

Jamie
Customer Care Manager

Rated 4 out of 5 stars

A good start

I used ezbob via a broker so my review is second hand so to speak hence the 4 stars.
Had I dealt with them directly - as I will next time around - I am sure I will give them 5 stars.
Very fast service and customer friendly.

September 11, 2015
Unprompted review
ezbob logo

Reply from ezbob

Hi Jonathan,

Thank you for your feedback and we are very happy you are pleased with our service. If there is anything that you need, feel free to contact your personal business account manager, if you don't have those details, you can contact customercare@ezbob.com and we'll put you in touch directly.

Jamie
Customer Care Manager

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